Bought a pair of shoes in the best quality. Their customer service is the best. The best recommendations from here.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The shoe has printing on the side of an address that was not shown in the pictures posted on instagram. They will not let me return. Very disappointed. I will not purchase from them again.
Company replied
People these are scams from China. All the positive reviews you see here are people/companies they pay to write them. The tracking system is bogus. The credit cards companies ate not helping the consu... See more
Company replied
Wow I have nothing but great things to say about the LV bag I purchased. I was worried at first because it does take awhile but totally worth the wait. Another mention is communication is top notch al... See more
Company replied
Company details
Written by the company
Ganebet.com is your premier destination for top-tier 1:1 replica sneakers and bags, designed with precision to capture the authentic quality and style of original luxury products. We are committed to delivering high-quality items that perfectly balance affordability and sophistication, allowing you to enjoy the latest trends without overspending. At Ganebet.com, every product reflects meticulous attention to detail and craftsmanship, ensuring you experience the look and feel of true luxury. Our excellent customer service and seamless shopping experience make Ganabet.com the perfect choice for fashion enthusiasts who value quality and style.
Contact info
United Kingdom
- ganebet.com
3.6
Average
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shoes were just as posted online and…
Shoes were just as posted online and came in time for Christmas.
5 December 2022
Reply from Ganebet
Hi Diana,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We hope we can continue to serve you for many more years to come.
Happy holidays!
I have ordered two pairs of shoes that…
I have ordered two pairs of shoes that are normally up to $300 on this site, both have been excellent and authentic. Big Ups Ganebet. Don't fall off please
31 December 2022
Reply from Ganebet
Hi Elijah,
Thank you for your very kind feedback.
We are very glad that you are satisfied with your purchases and our items. We hope to keep making you happy in the future with your next orders.
Have a nice day!
Very happy with my purchase
27 December 2022
Reply from Ganebet
Hi Candice,
Thank you for giving us a 5-star review.
We are thrilled to hear you enjoyed your ordering experience with us and look forward to assisting you with your next order!
Have a great day!
Order Gucci belt it was huge you said…
Order Gucci belt it was huge you said no returns never ordering anything from you
6 December 2022
Reply from Ganebet
Hi Carmen,
We are sorry to hear that you were not completely satisfied with your recent purchase.
Our policies mentioned that we are not responsible for refunds or exchanges due to incorrect fit or preference issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. We believe that you referred to it before ordering.
Thank you and we apologize for the inconvenience that might have been caused.
Everything went as I was told
Everything went as I was told. Processing time, delivery time. When I became impatient and emailed customer service, I was very kindly informed of progress.
The product was exceptional and my grandson was excited and surprised.
Thanks so much. It’s been a great experience and I highly recommend.
24 December 2022
Reply from Ganebet
Hi Cathy,
We would like to thank you for taking the time to share your experience. We are so happy to hear that.
We hope to continue to serve you as your favorite shop.
Have a nice day!
Any questions were answered immediately…
Any questions were answered immediately and very polite
30 December 2022
Reply from Ganebet
Hi Joan,
Thank you so much for taking the time to leave us a positive review.
Your 5-star review means a lot to us. We hope we can continue to serve you for many more years to come.
Have an nice day!
They sent me fake Jordan's
29 December 2022
Reply from Ganebet
Hi Shea,
We are extremely sorry to learn about your unpleasant experience.
All products are checked carefully before shipping out. Kindly be informed that we attempted to reach out to you for more details about your received product.
Your refund was processed so please help us check your account balance.
If you have any questions, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
It got mailed quickly and when I got…
It got mailed quickly and when I got them and seen how nice they are and really don’t want them get messed up all I can think about getting them dirty
30 December 2022
Reply from Ganebet
Hi Justin,
We would like to thank you for taking the time to share your experience.
We look forward to receiving your next purchase.
Have a nice day!
Good 👍🏼 specially with the delivery…
Good 👍🏼 specially with the delivery arrived on time before what I expected
23 December 2022
Reply from Ganebet
Hi Angel,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
It’s been almost a month and I have yet…
It’s been almost a month and I have yet to receive my item
5 December 2022
Reply from Ganebet
Hi Decemba,
We are extremely sorry to learn about your unpleasant experience.
Your order was placed on December 5, 2022.
Normally, processing time: 5-7 business days, the shipping time will take about 10 to 20 days depending on your location and logistics company.
We have contacted and provided you the tracking number of your order. Please help us check your email.
Your item was delivered at the front door or porch at 1:42 pm on January 2, 2023 in LINCOLN, NE 68524.
During the holiday season with a large number of orders. The logistics companies are quite overloaded so the shipping time will be longer than expected.
However, we processed and delivered your order within the timeframe we stated on our website.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
my order has taken 2 weeks to arrive…
my order has taken 2 weeks to arrive and it was a gift for a loved one , i am very disappointed with the process to receive my order
17 December 2022
Reply from Ganebet
Hi Shanon,
We are extremely sorry to learn about your unpleasant experience.
Your order was placed on December 17, 2022.
Normally, processing time: 5-7 business days, the shipping time will take about 10 to 20 days depending on your location and logistics company.
We have contacted and provided you the tracking number of your order. Please help us check your email.
Your item was delivered in or at the mailbox at 3:40 pm on January 3, 2023 in HOLLYWOOD, FL 33020.
During the holiday season with a large number of orders. The logistics companies are quite overloaded so the shipping time will be longer than expected.
However, we processed and delivered your order within the timeframe we stated on our website.
Alternatively, you can contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Ganebet provided a rare Gem
I have scanned and scoured online looking for these specific Kobe Nike in that electric neon green for a reasonable price until I found them at Ganebet! The right shoe at the right size at the right price. I am thoroughly excited to add these to my modest collection of kicks and will add Ganebet as my “go-to” for rare kicks.
16 December 2022
Reply from Ganebet
Hi Dwayne,
Thank you so much for taking the time to leave us us a 5-star rating.
We hope we can continue to serve you for many more years to come.
Have an amazing day!
Shoes are awesome
Shoes are awesome. Exactly what I wanted. No damage at all. My only critique was the amount of time it took to get to me. It took around 20 days. If that could be narrowed down I would give five stars. Thank you!
23 December 2022
Reply from Ganebet
Hi Ethan,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!
The only problem we had
The only problem we had, was that they took so long to get to us. Very pleased with the shoe.
15 November 2022
Reply from Ganebet
Hi Julie,
We would like to thank you for taking the time to share your experience.
At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!!
Terrible quality
Terrible quality. Rude customer service. Will never order again or recommend
2 November 2022
Reply from Ganebet
Hi Tooba,
We are extremely sorry to learn about your unsatisfied experience.
Our policies mentioned that we are not responsible for refunds or exchanges due to incorrect fit or preference issues.
Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. We believe that you referred to it before ordering. Hope you understand.
Thank you and we apologize for the inconvenience that might have been caused.
Reply from Ganebet
Hi Stephen,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products.
We look forward to receiving your next purchase.
Have a great day!
SLOW…
The fact that you use USPS as a shipper is unreal in 2023. You need to update. Timing to process shoe order and ship item is not worth buying from you. Will never shop with you again.
4 December 2022
Reply from Ganebet
Hi Walker,
We are extremely sorry to learn about your unpleasant experience.
Your feedback is appreciated since it can help us improve our products and service.
At the end of year with the high volume of packages, the shipping time of all logistics companies may be longer than expected. This is a general situation of the year-end time that we never want it to happen.
Your item was delivered at the front door or porch at 2:30 pm on December 30, 2022 in HOUSTON, TX 77005.
If you need any assistance, do not hesitate to contact us via email support@ganebet.com.
Thank you and we apologize for the inconvenience that might have been caused.
Product & price nice
Received shoes as described & price was good in comparison to other sites but it took almost a month to receive them. Got them 2 days before Christmas. Ordered at the end of November. Did receive shipping updates but they looked the same day after day and I was beginning to think it was a scam. I would recommend, just don’t expect your purchase in a hurry.
23 December 2022
Reply from Ganebet
Hi Kelly,
We would like to thank you for taking the time to share your experience.
We received your order on Dec 2nd. At the end of year with the high volume of packages, the shipping time may be longer than expected.
Your feedback is appreciated since it can help us improve our products and service.
We hope to be able to serve you again in the near future.
Have a nice day!
Shoes were received
So I got my shoes. They are totally fake and you’re kinda getting ripped off. But I bought some Nike shoes and after the long shipping they are actually really good fakes and I can barely tell the difference.
28 December 2022
Reply from Ganebet
Hi Maxton,
We sincerely apologize for your unsatisfied experience.
We would definitely like to work with you to resolve any issues that you've had. Please contact us at support@ganebet.com personally for direct assistance. We will be more than happy to help you with your concern from there as well.
Thank you and we apologize for the inconvenience that might have been caused.
Incredible pricing
Incredible pricing! The sneakers I ordered are awesome! Will be buying from them monthly! Thanks Ganebet!
25 December 2022
Reply from Ganebet
Hi Elizabeth,
Thank you for giving us a 5-star review.
We are so glad to hear that you are satisfied with our service and products. Your review means a lot to us.
We hope to continue to serve you as your favorite shop.
Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.