GarageReviews 

1,133
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 804 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being very nice, sweet, and helpful, often going out of their way to assist with purchases and provide excellent hospitality. Many people appreciate the good quality of the clothing, noting that items are well-made, flattering, and make them feel confident. However, some customers were dissatisfied with the product selection, mentioning a slim variety of going-out tops and a shift towards a more generic sportswear look. There were also concerns about pricing, with some finding items expensive, and occasional issues with customer service, such as slow responses or unhelpful staff interactions.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Customers had positive experiences with quality, with many praising the great quality of clothing, its... See more

Customer service

Users describe ambiguous interactions with customer service, with many reporting positive experiences,... See more

Price

People report ambiguous experiences with price, with some consumers finding items to be too expensive or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

love the vibe and clothes! very good material along with being every faltering. All the workers are very nice and so sweet. They are always willing to help with a smile. Nothing bad to say about this... See more

Rated 4 out of 5 stars

The fit and colors are so so cute and perfect for literally anything! The only thing I am sad about is the price, it's so expensive 😭 but other than that super cute! Also usually staff is very nice a... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied



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4.0

Great

TrustScore 4 out of 5

1k reviews

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4.0

All reviews

(1,133)

872 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a big fan of this brand

I like their unique design and styles each and every details of their work. I would love to buy some new clothes to wear for everyday comfort!

15 June 2026
Garage logo

Reply from Garage

Don't make us blush, Gorgeous! Seriously though, we really appreciate the feedback.

Rated 4 out of 5 stars

garage at woodland mall

the employee was very nice and it was easy to find the item i wanted

15 June 2026
Garage logo

Reply from Garage

Hey, Lilith! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

staff, and quality

such an amazing set of staff they had at the Garage in Kenwood mall. The quality is great on all pieces of clothing.

15 June 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

the worst customer service ever

literally the worst customer service i’ve ever experienced in my life. i’m so over shopping here.

14 June 2026
Unprompted review
Garage logo

Reply from Garage

Hey Natalie, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 4 out of 5 stars

I enjoy the colors the vibe and the…

I enjoy the colors the vibe and the kindness of the workers. But I wish garage made pants that came in short for shorter people.

12 June 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 2 out of 5 stars

It definitely appears your going from a…

It definitely appears your going from a variety of spectacular fashion, a Nordstrom level. To a generic sports wear look, that's really sad. Its not about the trend, its being the trend setter. Be careful all the other sports vendors are popping up all over. I guess I'll stick with Nordstrom. Good luck with your new direction.

12 June 2026
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Reply from Garage

Hey James, we appreciate you taking the time to give your feedback. Thanks for offering us your perspective.

Rated 5 out of 5 stars

Garage

Garage is definitely at big staple in my closet I love coming there everytime because the workers are so friendly helpful and the quality is just top notch. They also have really great basics and everything is super cute. It's definitely cleaner compared to lots of other store out there and I really do appreciate that.

12 June 2026
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Reply from Garage

Hey, Maggie! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 3 out of 5 stars

Busy and workers weren’t very helpful +…

Busy and workers weren’t very helpful + many colors out of stock

12 June 2026
Garage logo

Reply from Garage

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 5 out of 5 stars

I loved the employeess they were so…

I loved the employeess they were so helpful and sweet and I loved the tank tops i bought

12 June 2026
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Reply from Garage

Hey, Riya! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 2 out of 5 stars

The app is slow + no exchange

The app is slow. My jacket had a hole. Can’t just exchange it have to return. And it won’t let me print my return label.

12 June 2026
Garage logo

Reply from Garage

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 3 out of 5 stars

Everyone is super nice and helpful but…

Everyone is super nice and helpful but i just wish there were more size options in the store, it seemed like every shirt i picked up was a small and they didn’t have larger sizes in the back either.

11 June 2026
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Reply from Garage

Hey Gorgeous, we appreciate you taking time to offer your feedback. Our team is always levelling up our fits and sizing, so stay tuned on our website and socials.

Rated 4 out of 5 stars

One of my favuorite stores!

One of my favourite stores! The clothing is amazing and stylish, and the customer service is very nice.

8 June 2026
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Reply from Garage

Don't make us blush, Yael! Seriously though, we really appreciate the feedback.

Rated 5 out of 5 stars

High quality in staff & clothing

Everyone was welcoming from the first moment we walked in, the staff greeted up and made sure that we knew that they will be there if we need anything. The quality of the clothing is so nice and worth the price. In addition, the checkout/customer service was very quick.

10 June 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

Poor customer service

I went to visit family on the east coast and bought a few items from their local store. I loved it so much I decided to order some items online since I didn’t have a location near me. I spent over $350 worth of merchandise. When I received my package , which I was so excited about, I decided to record myself opening it. Once opened the first 2 items on top were defective with large stains on the pant legs and one of the tank tops. I messaged customer service same day, sent the photos of damaged items and tags on items for her to tell me to return to store that there was nothing she could do for me. I explained how I didn’t have a store close by (again this was an online order) all I wanted was the same item reshipped. I didn’t ask for a refund. This was part of a set I ordered. She escalated it to a supervisor, who emailed me a few days later stating the same information how I needed to visit the nearest location and how my case was now closed. I had already initiated a return and repurchased the pants since I really wanted the complete set. All I asked for was same item to be resent while I sent defective item back. Such poor customer service for such an expensive store. I don’t recommended this store to anyone especially for online orders.

5 June 2026
Unprompted review
Garage logo

Reply from Garage

Hey Jiselle, we appreciate you taking the time to leave us your feedback. We're sorry to hear you weren't satisfied with your experience, as we're committed to offering the best service. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 1 out of 5 stars

Hella expensive

11 June 2026
Garage logo

Reply from Garage

Hey Gorgeous, we appreciate you taking the time to give your feedback. Thanks for offering us your perspective.

Rated 5 out of 5 stars

Shop Garage!!!

Customer service was great, love the whole experience!

10 June 2026
Garage logo

Reply from Garage

Thanks for the feedback, Quinesse! We really appreciate the inside scoop.

Rated 5 out of 5 stars

Amazing

Everything was nicely organized and the employees were very nice and helpful

10 June 2026
Garage logo

Reply from Garage

Hey, Chloe! Thanks so much for the great feedback about our store. We can't wait to see you again!

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