I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Garage
10/10 customer service is always great…
10/10 customer service is always great and pieces always fit how I want them to

Reply from Garage
Clothes sell out too quickly; not enough inventory
The drops sell out so quick. I saw a shirt one week (the wrap top in black) was gonna buy it in stores but when I had the chance to go about 2/3 days after I saw the top was released. All the stores sold out of that shirt within a day. So I tried to order one online and now it’s not even on the website. Please for every color drop or clothing drop provide stores and online with enough clothes so the clothes won’t sell out within days of being put in stores or online.

Reply from Garage
every time i go to garage the employees…
every time i go to garage the employees are always very welcoming and helpful, i also enjoy the material of the clothes

Reply from Garage
My favorite brand.
The bestt clothing at such amazing prices. The quality is great and I have had all my pieces for a while.

Reply from Garage
I love the materials of the clothes, but the prices?
I love the materials of the clothes. Good quality and the clothes always snatches you up! The prices tho…

Reply from Garage
Terrible
Terrible. Shipping time was 1-2 business days. My order was placed June 5th & still has not arrived. Not sure why it was shipped through Canada post & not a quicker carrier when you are mentioning 1-2 day shipping. It was also very difficult to reach out and get assistance locating my order, as the tracking number provided was not working. The chat bot is very glitchy and terrible & when calling the phone number, it connects me to a robot that is not helpful at all. Very terrible service & experience and probably will never order online from garage ever again, if I even ever shop here again.

Reply from Garage
I think you guys should come out with…
I think you guys should come out with different clothes instead of the same clothes but in different colours because it’s getting boring and I’m not the only one who thinks this

Reply from Garage
Shipping takes a really long time for…
Shipping takes a really long time for it to get processed and then finally go out

Reply from Garage

Reply from Garage
Staff
Lots of sizes available to choose from which is great. However, the staff seem very unhappy to be there and treat customers as if they’re unwelcome and a burden. So many side conversations going on between staff that they don’t realize when someone is returning clothes that they don’t want to purchase in the dressing room. Definitely feel as though the staff is judgmental which makes me not want to go back.
My orders got here fast and in good…
My orders got here fast and in good shape. The material of the clothes is amazing and allows for movement. Loved the colors! Everything was great

Reply from Garage
Disgusted by the attitude of staff in…
Disgusted by the attitude of staff in the bluewater store! Accused of lying about wearing a £20 tshirt when I attempted to return it just because the tag was cut! Utterly ridiculous! I could have worn it with the tag in and the tried to return it so what a crazy policy. The attitude was appalling and I won’t be buying anything from them ever again nor will my daughter. So don’t buy anything unless you are 100% sure you want to keep it! You might also want to check before you leave the store for make up marks otherwise they will accuse you of that too. I was treated like a thief in that store today, very poor customer service! If it hadn’t been my daughter’s money I would not have bothered for something so cheap.
Low-pressure Staff
The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a problem with my gift card.

Reply from Garage
I was charged for an item that was not…
I was charged for an item that was not part of our purchase and was not in the bag. Still waiting for a response regarding a refund!
i love shopping there
i love shopping there! everyone so support and helpful! the store is always in good shape!

Reply from Garage
Easy to make a purchase online
Easy to make a purchase online. Loved the free shipping and the product is great quality. My daughter loves it

Reply from Garage
I’d love if you carried tall sizes
I’d love if you carried long sizes. As a tall girl I loved how the perfect peach flared leggings fit but they aren’t long enough. Maybe having availability to order tall sizes online in store?

Reply from Garage
The quality is amazing
The quality is amazing! The coworkers are super nice and super helpful. I had wonderful experiences!

Reply from Garage
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







