Garden Essentials Reviews 479

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.

Rated 1 out of 5 stars

Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!

Company replied

Rated 1 out of 5 stars

I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more

Rated 1 out of 5 stars

I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more

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1.1

Bad

TrustScore 1 out of 5

479 reviews

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Rated 5 out of 5 stars

I bought 3 benches

I bought 3 benches. I could not be more pleased with the price. Also delivery free. Ordered on Friday delivered on Monday lunchtime. You cannot get better than that.
Thank you so much, as these are going to be memorial benches at a cricket club.

7 April 2017
Unprompted review
Rated 5 out of 5 stars

Order was picked up promptly and …

Order was picked up promptly and actually delivered a day before the estimated date. Subsequent minor manufacturing related problem was resolved efficiently and to mutual satisfaction. I will use this company again as I plan to purchase the same item again

4 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and very good price. I will definitely use this company in future.

3 April 2017
Unprompted review
Rated 5 out of 5 stars

Great Supplier

Ordered a Garland window-sill propagator and even with postage the price was less than anything on EBay.The item was professionally packed and delivery was quick. I was so impressed I've been back for more gardening items and in future the Garden Essentials website will be my Number One stop!
Couldn't be happier with the service so far and I have no hesitation in recommending this seller on price, quality and delivery.
Durhamlad

7 March 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant

In a country where everyone promises the world but rarely delivers this was a breath of fresh air. The items were very competitive and arrived a day after they were ordered and were as described and packaged well. Not rocket science but surprising how many companies cant manage this. Well done.

7 March 2017
Unprompted review
Rated 4 out of 5 stars

Updates

Would have appreciated more updates from the company rather me having to send chasing emails.

6 March 2017
Unprompted review

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