Garden Essentials Reviews 479

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.

Rated 1 out of 5 stars

Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!

Company replied

Rated 1 out of 5 stars

I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more

Rated 1 out of 5 stars

I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more

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1.1

Bad

TrustScore 1 out of 5

479 reviews

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Rated 4 out of 5 stars

Excellent customer service

Ordered a squirrel baffle but unfortunately not enough packaging and arrived broken. However rang Margaret and received a new perfect one in lots of packaging in less than 24hrs. Couldn't have been more helpful. Impressed!!

2 March 2017
Unprompted review
Rated 5 out of 5 stars

fantastic value

this garden roase arch is absolutely great value and easy to assemble.. took no time at all.. and i am a 60 year old woman.. very pleased with the finished product..

3 February 2017
Unprompted review
Rated 5 out of 5 stars

Charwood Boots

I ordered 3 pairs of Town & Country "Charnwood" Boots. I use these for gardening and they are perfect for me. Very comfortable to wear all day long.
Although I requested standard delivery they arrived the next day. Brilliant Service and excellent price from Garden Essentials.

1 February 2017
Unprompted review
Rated 5 out of 5 stars

Best price for Replacement cover with swift delivery

Searched for a replacement for my Gardman 3x2 metre polytunnel. The original lasted less than a season. It rotted in the sun and the zips broke. This replacement looks to be better made with nylon covered seams and better zips. The price I paid was the best I could find and delivery was a reasonable price and prompt. I would buy again from this company.

24 January 2017
Unprompted review
Rated 3 out of 5 stars

Disappointing

The item was delivered to the wrong address and wrong postcode, thanks to the honest individual who DROVE the parcel to us we were lucky to receive it. As your company was recommended by a friend I am very disappointed indeed.

20 January 2017
Unprompted review

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