Gardenista UK Reviews 241

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the products, frequently highlighting the excellent quality of items like cushions, which are often described as beautifully made, comfortable, and fitting perfectly. Many consumers also praise the swift and efficient delivery service, noting that orders arrive quickly, often even with free postage. However, some people were dissatisfied with specific aspects, such as a damaged box upon arrival or a zip failing after 15 months. A few customers also mentioned receiving an unexpected single curtain panel instead of a pair, or cushions that were a different shade than depicted online, appearing more blue-green than the expected green. Additionally, some reviewers experienced issues with the delivery carrier, describing it as appalling.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and accurate... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely cushions arrived swiftly Box was damaged which you may speak to your delivery driver to be more careful . Luckily they were cushions so no damage .

Rated 5 out of 5 stars

Garden cushions were exactly what I was looking for at a very reasonable price. Delivery was quick. No problems whatsoever when placing order. Exactly how described. Would recommend this company and... See more

Rated 5 out of 5 stars

Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard t... See more

Rated 5 out of 5 stars

I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really... See more


Company details

  1. #158 of 197 best companies in Garden centre

Information provided by various external sources

Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.


Contact info

  • Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom

  • gardenistauk.com

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Another satisfied customer!!

I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really dislike Web chat. However I needn't have worried because the cushions arrived by next day delivery, even though the postage was free!! They are of brilliant quality, very comfortable, and they fit my chairs and sofa like a glove. They were well wrapped and packed, and I love the colour. I will have no hesitation in ordering more products from Gardenista in the future. What a cracking find!

9 July 2025
Rated 2 out of 5 stars

The seat cushions were slightly smaller…

The seat cushions were slightly smaller than those they replaced and had tie tags which I was not expecting and did not want

Also website has tab for outdoor (open air) bean bags but when you click on it there's nothing ... if you don't make / supply them take them off the website please!

28 July 2025
Rated 1 out of 5 stars

Zips failed after 15 months and customer experience disappear

Bought 14 cushions. One of the zips failed after 15 months. These are advertised as being 'Built to last, with durable construction" Initially they couldn't find the original order and then hid behind the 12 month warranty. When I said I wanted to exercise my consumer rights for a replacement or repair they stopped replying.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Outdoor scatter cushions

These cushions are as described, they are of a fabric that not only withstands light weather but are lovely to touch. Prompt delivery. Would recommend thus company.

11 July 2025

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