Garden Wildlife Reviews 

521
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the items, noting that plants and furniture consistently arrive in sturdy packaging and perfect condition. Buyers also appreciate the fast and efficient delivery service, praising drivers for being friendly and helpful when dropping off heavy items at customers' homes. Some people were dissatisfied with occasional delivery delays, mentioning that certain orders took several weeks or even months to finally arrive. Others also noted occasional issues with damaged packaging, missing components, or products arriving with minor manufacturing faults that required extra effort to resolve.

What people talk about most

Product

People report positive experiences with product, frequently praising the high quality and healthy condition... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising super fast shipping, helpful... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the healthy condition of... See more

Order

Clients share ambiguous opinions on order, as while some reviewers praise seamless online purchasing and fast... See more

Service

Customers felt high satisfaction with the service, praising helpful relations and fast, efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

As always garden wildlife gives a great service. Well packaged plant and no damage in transit. Quick in posting the plant off. Streptocarpus plant Celebration was in bloom with a lot of flower stems... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied

Rated 5 out of 5 stars

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful... See more

Company replied



Company details

  1. Garden centre

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(521)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Did not receive goods until i got in…

Did not receive goods until i got in back in touch

23 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi William

Thank you for the review. I am very sorry that this order wasn't delivered before you had to reach out to us. I can see that we had made a mistake when processing it for you which was resolved the day you contacted us. If you need any support with the order and items please don't hesitate to reach out to us.

Kind Regards
Luke

Rated 5 out of 5 stars

Came quicker than estimated...bought…

Came quicker than estimated...bought for hubby's birthday present and he cant wait to try it out!

14 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Clare

We're glad to hear that everything arrived quicker than expected.

Kind regards

Jamie

Rated 5 out of 5 stars

Absolutely fantastic quality ,service

Absolutely fantastic service brilliant quality and I have ordered again although I have called customer service regarding a few issues which was my mistake and the team appear young and hard work back and forth on phone.

All team brilliant customer services hard work

20 April 2026
Unprompted review
Garden Wildlife logo

Reply from Garden Wildlife

Hi Joshua

We're glad to hear that we provided fantastic service. and that we got you all sorted out in the end.

Kind regards

Jamie

Rated 5 out of 5 stars

It’s good value for the money

It’s good value for the money. We are now ordering a 2nd one. 👍

14 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Annie

We're glad to hear that this was good value for money.

Kind regards

Jamie

Rated 5 out of 5 stars

Nice big clump of Agapanthus

Nice big clump of Agapanthus. I chopped it in to 10 smaller chunks. Good value.
Arrived quite quickly.

9 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Graeme.

We're glad to hear that the Agapanthus arrived quickly and in a healthy condition.

Kind regards

Jamie

Rated 5 out of 5 stars

Excellent

Excellent price. Phenomenal service. Quick response to query and followed up twice to check second part of delivery had arrived. Thank you

27 March 2026
Rated 5 out of 5 stars

Top quality roses

Bought 3 potted roses and was very pleased when I receive them via the post . They were in beautiful condition and so healthy with lovely glossy leaves, better than if I had gone to a garden centre and selected them myself.

18 March 2026
Rated 5 out of 5 stars

Very good customer service

Very good customer service, replied with email response very quickly.

12 March 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review. I'm glad to hear you are were please with our service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look