Garden Wildlife Reviews 

521
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the items, noting that plants and furniture consistently arrive in sturdy packaging and perfect condition. Buyers also appreciate the fast and efficient delivery service, praising drivers for being friendly and helpful when dropping off heavy items at customers' homes. Some people were dissatisfied with occasional delivery delays, mentioning that certain orders took several weeks or even months to finally arrive. Others also noted occasional issues with damaged packaging, missing components, or products arriving with minor manufacturing faults that required extra effort to resolve.

What people talk about most

Product

People report positive experiences with product, frequently praising the high quality and healthy condition... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising super fast shipping, helpful... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the healthy condition of... See more

Order

Clients share ambiguous opinions on order, as while some reviewers praise seamless online purchasing and fast... See more

Service

Customers felt high satisfaction with the service, praising helpful relations and fast, efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

As always garden wildlife gives a great service. Well packaged plant and no damage in transit. Quick in posting the plant off. Streptocarpus plant Celebration was in bloom with a lot of flower stems... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied

Rated 5 out of 5 stars

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful... See more

Company replied



Company details

  1. Garden centre

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(521)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, healthy plant, thank you

2 June 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Ol

We're glad to hear that the plant arrived in great quality.

Kind regards

Jamie

Rated 5 out of 5 stars

A lovely plant

A lovely plant, packaged well and delivered with care.
Would recommend.

2 June 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Esther.

We're glad to hear that the plant was packaged well and was delivered with care.

Kind regards

Jamie

Rated 5 out of 5 stars

Healthy plant plugs arrived safely…

Healthy plant plugs arrived safely packaged and very promptly.

4 June 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Jane.

We're glad to hear that the plants arrived quickly and in a healthy condition.

Kind regards

Jamie

Rated 5 out of 5 stars

Delivered as stated

Delivered as stated, very pleased

2 June 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Anna.

We're glad to hear that we delivered this as it was stated.

Kind regards

Jamie

Rated 5 out of 5 stars

Product arrived as described.

Product arrived as described.
Very happy with the whole process

27 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Julie

We're glad to hear that everything arrived as described.

Kind regards

Jamie

Rated 5 out of 5 stars

Great product

Great product, looks fab.
Quick delivery.
Sonya

27 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sonya

We're glad to hear that you are happy with the product and it arrived quickly.

Kind regards

Jamie

Rated 5 out of 5 stars

Dispatched really quickly

Dispatched really quickly. Good quality product as described. Would order from this company again

27 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Katherine.

We're glad to hear that everything arrived quickly and the product was of good quality.

Kind regards

Jamie

Rated 5 out of 5 stars

Arrived on time easy to construct

Arrived on time easy to construct, looks good in the garden.

27 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Anne-Marie.

We're glad to hear that everything arrived quickly and was easy to construct.

Kind regards

Jamie

Rated 5 out of 5 stars

Excellent customer service, healthy plants!

Communication was excellent. Value was acceptable but mostly better than the competition on the internet. Plants arrived quickly and safely though slightly smaller than expected but still very healthy! I would certainly recommend this shop

26 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Christopher.

We're glad to hear that the plants arrived quickly and safely.

Kind regards

Jamie

Rated 5 out of 5 stars

Excellent garden furniture

Excellent quality of product at affordable price. Easy to use website. Quick & extremely efficient delivery. Used before because of all above. Happy to recommend. Thank you we love our stunning garden furniture.

19 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Am.

We're glad to hear that everything arrived quickly.

Kind regards

Jamie

Rated 5 out of 5 stars

Good product good price

Product good price, arrived on time as stated. Easy to order.

13 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Keith.

We're glad to hear that everything arrived on time and for a good price.

Kind regards

Jamie

Rated 5 out of 5 stars

Communication was good

Communication was good . Extremely pleased with my extra large garden troughs. Delivered in time scale and notified day of delivery.

6 May 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Pat.

We're glad to hear that you are pleased with the troughs and that they were delivered quickly.

Kind regards

Jamie

Rated 5 out of 5 stars

Beautiful plant well packed and…

Beautiful plant well packed and delivered would recommend this company

28 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Susan.

We're glad to hear that you are happy with the plant and how quickly it arrived.

Kind regards

Jamie

Rated 3 out of 5 stars

Arrived Damaged

Unfortunately the table arrived with a leg split because a screw had been turned too far - that shouldn’t have passed QC. Waiting to hear how it will be remedied. Hopefully, a replacement will arrive quickly.

28 April 2026
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Reply from Garden Wildlife

Hi Susan

I am very sorry that this arrived in poor condition. I can see that my colleague Louis resolved this with the manufacturer for you and a complete replacement was sent. If you need any further support with the table please do not hesitate to reach out to us.

Kind Regards
Luke

Rated 5 out of 5 stars

Really pleased with our new gates

Really pleased with our new gates, great quality and at a good price ! Good customer service from company with speedy communication.

29 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Nick.

We're glad to hear that you are happy with your new gates and our levels of customer service.

Kind regards

Jamie

Rated 5 out of 5 stars

Thank you so much for delivering the plant

Thank you so much for delivering the plant to the recipient; I'm afraid I don't know what it's like, but the Recipient seems to be very pleased with it; so many thank yous and have a good weekend, Nicky

24 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Mrs Gilmour

We're glad to hear that the recipient is happy with the item.

Kind regards

Jamie

Rated 5 out of 5 stars

Good company good products like the…

Good company good products like the fact you can buy native products have used again, an will used in future.

23 April 2026
Garden Wildlife logo

Reply from Garden Wildlife

Hi Paul.

We're glad to hear that you are happy with our selection of products that we offer. We look forward to your next order with us.

Kind regards

Jamie

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