Zoltan in the management department is very helpful and quickly resolved an issue that arose on a Friday afternoon, just the kind of help we needed at the time.
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See what reviewers are saying
I have no hesitation in recommending Gareth James as agents. The whole team have been thoroughly professional and a breath of fresh air to deal with. Sophie has been lovely and sorted out all the comp... See more
Company replied
Tomos is the reason we came back to Gareth James. Frankly, if he weren't there, we'd still be elsewhere. His attention to detail, responsiveness, humanness (so often missing with estate agents!) and h... See more
Company replied
I visited Gareth James in Peckham initially to see if i would be comfortable dealing with them in the sale of a flat in Peckham. I am truly pleased to say that i instructed them based on their profes... See more
Company replied
Company details
- Estate Agents
- also in
- Apartment Letting Agency
- Commercial property estate agent
- Property management company
- Property Rental Agency
- Property valuer
Written by the company
WE ARE VERY PROUD TO BE AN INDEPENDENT ESTATE AGENCY WITH A REPUTATION FOR INTEGRITY, EFFICIENCY AND TRANSPARENCY. Gareth James is a family-owned business that has been active in the Southeast London property market since 1994. Our aim is to provide the best service in the industry, and we are proud of our 4.8 Trustpilot rating and 2021 British Property Award first prize for lettings. We understand the importance of local community, culture and creativity and that is why we strive to support organisations and activities that showcase the best of the most vibrant and exciting part of London!
Contact info
129 Bellenden Road, SE15 4QY, London, United Kingdom
- 0207 732 4330
- sales@garethjames.com; lettings@garethjames.com
- garethjames.com
4.9
Excellent
149 reviews
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Really excellent service
Really excellent service. Tomos has made the whole process of renting my flat a breeze. Very happy and would definitely recommend.
31 March 2022
Unprompted review
Reply from Gareth James Property
Hi David. Thank you very much for the review. Tom and the team do try their best to offer the best service they can. Glad you are happy. Many thanks from all the team at Gareth James
Tomos is the reason we came back to…
Tomos is the reason we came back to Gareth James. Frankly, if he weren't there, we'd still be elsewhere. His attention to detail, responsiveness, humanness (so often missing with estate agents!) and honesty are second to none and have genuinely won GJ more work. He's a treasure GJ should carefully look after, he'll be in much demand in a market where these qualities are sadly lacking. I can't recommend him highly enough
4 March 2022
Unprompted review
Reply from Gareth James Property
Dear Nicky,
Thank you so very much for taking the time to leave such a kind message. It will be shared with the company owners. Tomos is just wonderful and really cares, thank you so much for sharing your views on Trustpilot.
From the team at Gareth James
We have had a great experience with…
We have had a great experience with Tomos at Gareth James he was so efficient given our quick turn around and went out of his way to get answers to our questions quickly and gave us additional info on the flat including internet and bill providers making the whole experience seamless. This has been our best experience with a letting agents since renting in London
3 March 2022
Unprompted review
Reply from Gareth James Property
Hi Sophie, Thank you for taking the time to post a review and we are very pleased to hear your experience has been good. Our team work hard to offer the best service we can.
Many thanks from all the Team at Gareth James
I recently made the decision to rent…
I recently made the decision to rent out my property, I was apprehensive about this at first. After my first meeting with Tom, he put me so at ease and answered all my questions throughly. He really guided me through the process, making it so simple and seamless.
Everything has been managed very efficiently and professionally.
3 March 2022
Unprompted review
Reply from Gareth James Property
Hi Laura, Thank you for such a positive review. Renting a property for the first time can be a little daunting. I'm glad we were able to make that process lot easier for you.
Many thanks from all the Team at Gareth James
Responsive and Helpful
Gareth James have been great to work with so far, contracts were swiftly written up and any enquiries/concerns have been looked into quickly. Tom has been helpful and communicative throughout the process, and we look forward to continuing working with the team!
22 January 2022
Unprompted review
Reply from Gareth James Property
Thank you for your review. Much appreciated. We are proud of the service we offer and will pass on your comments to Tom and the Team.
Many thanks from all the team at Gareth James
Very slick and smooth service
Very slick and smooth service. Rental process was hassle free and dealt with very professionally.
11 January 2022
Unprompted review
Reply from Gareth James Property
Dear Andrew, the team at Gareth James very much value your positive feedback. Always delighted to learn the process was smooth and professional. Thank you from the team at Gareth James.
Had a positive experience with Gareth…
Had a positive experience with Gareth James in renting our house, especially with Tom who responded to all our enquiries promptly and calmly. I'd recommend!
10 January 2022
Unprompted review
Reply from Gareth James Property
Dear Laura, We will let Tom know how pleased and satisfied you were with the service you received from Gareth James. Thank you for leaving us a review, from the team at Gareth James
Very positive experience…
I had a very positive experience renting a flat with Tom at Gareth James Property in Peckham. The viewing was great and all email correspondence was punctual and helpful. Highly recommend this estate agent.
8 January 2022
Unprompted review
Reply from Gareth James Property
Dear Laura, We at Gareth James are all really pleased to read you had a positive experience with us recently. Your feedback is much appreciated. Thank you from the team at Gareth James.
Went above and beyond!
Had a really great experience with Gareth James. Tom and the team went out of their way to help me out, even after I ended up not renting with them after all.
10 December 2021
Unprompted review
Reply from Gareth James Property
Dear Lauren, Thank you very much for leaving Gareth James a review. We hope your move went well. Thank you from the team at Gareth James
We just began renting our flat in Nunhead
We just began renting our flat in Nunhead with Gareth James and the whole process has been the best estate agent experience we've ever had by far. Tomos, has been fantastic, professional and always prompt at replying to emails to keep us in the loop with what's going on throughout the process. Would highly recommend!
6 December 2021
Unprompted review
Reply from Gareth James Property
Dear Miss Vallance,
Here at Gareth James we like to pride ourselves in offering a personal service. Thank you for your positive feedback.
From the team at Gareth James
I have been very impressed with the…
I have been very impressed with the service I have received from Gareth James since moving estate agents. They let my flat very quickly & the whole process has been very smooth with constant communication from Tom Lloyd. In comparison with the service I was receiving this has been a dream!
4 December 2021
Unprompted review
Reply from Gareth James Property
Dear Helen,
We are really pleased to learn you were satisfied with the service Gareth James provided. Tom is extremely proactive and it is important to keep the landlord and tenant updated throughout the letting process.
Thank you from the team at Gareth James
Letting of flat in Peckham
I have been working with Gareth James as my letting agent since 2017. The level of service is always fantastic. The whole team are very helpful, knowledgeable and responsive. My flats have always been let within a few days of going live and the tenants have been very reliable. Extremely happy with their service.
4 November 2021
Unprompted review
Reply from Gareth James Property
Thank you for working with Gareth James since 2017. It is good to receive and hear such positive reviews and to know you have been satisfied with us for all the time you have been with us. Great to know you are happy with the tenants we find too. Thank you from the Team at Gareth James
Constant communication
Constant communication. Step by step assistance. Friendly staff before, during and after the letting process.
1 November 2021
Unprompted review
Reply from Gareth James Property
Dear Gonzalo,
Thank you for your Gareth James review and thank you very much for highlighting our regular communication with you, keeping our customers updated and informed is important to us. Delighted the staff at Gareth James were supportive and friendly throughout your letting process.
Thank you from the Team at Gareth James
We used Gareth James to market the sale…
We used Gareth James to market the sale of our property in Nunhead. We had an offer within a week. Jake was helpful, friendly and efficient in arranging viewings and throughout the conveyancing process. We have already recommended Gareth James to friends considering selling in the local area.
29 October 2021
Unprompted review
Reply from Gareth James Property
Thank you very much for leaving Gareth James a glowing review. Jake Woolford our Sales Manager lives locally and has a superb knowledge of the area, he is committed to ensure the sales process runs as seamlessly as possible and both parties are completely satisfied. Really pleased you are happy customers.
Thank you for your recommendation, from the Team at Gareth James
Can’t praise them highly enough
Can’t praise them highly enough, professional, efficient and nice people to work with
15 October 2021
Unprompted review
Reply from Gareth James Property
Dear Mr. Orr,
Thank you very much leaving Gareth James your review. So pleased we have been helpful and provided you with a service you are very happy with.
Thanks so much, the team at Gareth James
Excellent Service
The whole letting service was very efficient and professional. I was updated regularly and the paperwork trail was excellent.
Well done to the team at Gareth James.
15 October 2021
Unprompted review
Reply from Gareth James Property
Mr. Ryan,
Thank you for leaving your positive review, the team at Gareth James are always appreciative of any feedback and to know you are happy is really pleasing to read.
Thank you from the team at Gareth James
Excellent team
Straightforward and efficient team to deal with. They gave me upfront realistic guidance on the achievable rent for my flat and then regular updates along the way and achieved a very decent rate for me.
15 October 2021
Unprompted review
Reply from Gareth James Property
The Gareth James team have excellent local knowledge and with their experience can provide honest and realistic guidance. So pleased your experience has been good and you are satisfied with our service.
Thank you from the Gareth James team
Very positive experience
Had a very positive experience with Tom at Gareth James. He recently found and vetted our new tenant with the minimum of fuss and the maximum care and attention.
13 October 2021
Unprompted review
Reply from Gareth James Property
Dear Mr. Price,
Thank you so much for your review. We have shared your feedback experience with Tom and he is pleased he was able to provide a service you are satisfied and happy with.
Thank you from the Gareth James team
Excellent service
Excellent service - Tom and Nikki are friendly, efficient, straight forward and found new tenants for us with a very quick turn around and no fuss. We previously sold and bought with the same agents and the sales side was also great. I have no hesitation in recommending Gareth James.
12 October 2021
Unprompted review
Reply from Gareth James Property
Dear Susan,
Thank you for sharing your Gareth James experience on Trustpilot. The team work hard and efficiently to ensure it's customers are well looked after. We pride ourselves in delivering a good service. Great to hear we have provided a service you are happy with for Lettings and well as Sales.
Thank you from the team at Gareth James
Efficient and friendly… what else do you need.
I chose GJ because they were local and they’ve been great. They let my property quickly and have been superbly organised throughout. Very nice people too.
11 October 2021
Unprompted review
Reply from Gareth James Property
Dear Mr. Rennie,
Thank you very much for taking the time to leave Gareth James a review. We are pleased you found us to be helpful throughout the process of letting your property.
Thank you from the team at Gareth James
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