Ever since I joined this program, I've been pleasantly surprised at how the program works! I have such a great company that I work for and they afford us every opportunity to become health conscious,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love that I was able to save $1000 by using preferred providers that were already my doctors! I saved by getting $1000 returned to me after meeting the qualified minimum payments and using my own do... See more
The front end experience of making sure your provider is on the list or getting them added if they aren't feels a little tedious, but I love this service so much!!!! I was shocked how great this works... See more
I am very pleased with my experience with Garner. It helps immensely to be reimbursed for all of the doctor appointments I have to go to. Especially with the high cost of my insurance through my emplo... See more
Company details
Written by the company
Garner Health is a technology company on a mission to transform the healthcare economy and deliver high-quality and affordable care for all. Our goal is to change how our healthcare system works at its core. Using a new approach to data science and novel financial incentives, we help patients identify the highest-quality doctors and help doctors improve how they practice medicine. We seek to change the economics of healthcare so that providers thrive by practicing the best medicine, not by performing more invasive procedures. Garner uses one of the nation's most robust medical datasets, covering over 60 billion medical records from 320 million patients, and over 550 proprietary clinical metrics to identify the best doctors in the nation. Garner then creates meaningful financial incentives for patients to see these providers. When members use Garner to find a Top Provider, Garner can reimburse their out-of-pocket costs, including copays, office visits, medical tests, and surgeries. With Garner Assistant, members can find Top Providers who are in-network, available, and nearby, understand their benefits, and book appointments, with a dedicated concierge team available along the way. Today, more than 800 employers trust Garner to help over 2.5 million people get better care. Employers see 12% lower plan costs on average, employees pay 80% less out-of-pocket to see the best doctors, and Garner has saved employers over $1 billion to date.
Contact info
United States
- concierge@getgarner.com
- garnerhealth.com
4.2
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Garner is useful if your provider is…
Garner is useful if your provider is part of it and you make a medical out of packet expense. It is very useful if you have the direct deposit set up as well with them. The reimbursement comed to your account very fast once the claim is approved.
29 July 2026
Not a fan
I find that a lot of my physicians that we have history with and our critical to our care aren’t “approved” providers. Extremely frustrating.
29 July 2026
Well
Well, what's the point of this crap if I have to spend thousands befer you start to give a little back? The damage is already done, am I supposed to appreciate it?
29 July 2026
Great benefit
Great benefit, great customer service. Very prompt with support when I have a question.
29 July 2026
Great to be reimbursed my out of pocket…
Great to be reimbursed my out of pocket expenses, but wished more of my providers were approved.
29 July 2026
No problem so far
29 July 2026
Easy to use and love that the refund is…
Easy to use and love that the refund is direct deposit
29 July 2026
Great service !
29 July 2026
AwesomeBenefit!
This has been an awesome benefit
and experience. The ease of using the app and concierge support has been great.
29 July 2026
Everytime I have needed help yall have…
Everytime I have needed help yall have been right there to get my.issue resolved excellent customer service.
29 July 2026
Very easy to utilize
Very easy to utilize. Also I was guided through the entire process of my claim and my refund was done in just a few days. Very thankful for my savings. Everyone that helped me was amazing they all had amazing customers service
29 July 2026
Utilizing Doctors in network has been…
Utilizing Doctors in network has been beneficial financially with great service.
29 July 2026
Great Gardner is a lifesaver and help…
Great Gardner is a lifesaver and help with out of pocket expenses
29 July 2026
Great benefits!
29 July 2026
Problem when we select a new provider…
Problem when we select a new provider and they won’t pay out the previous bills. That’s frustrating.
29 July 2026
Marketed as simple, experienced as uncertain
Garner is designed and marketed as being simple, but to me (and especially to my wife, who handles the bill-paying in our home) Garner seems rather nebulous and uncertain.
It feels risky to pay medical bills with our regular credit card rather than our FSA card, and hope everything goes through and comes back to us 4-6 weeks later in reimbursements. We had trouble at the beginning of the year and had to contact the concierge about every expense. The FSA is not fun either, but at least it has an immediate and clear process.
Another issue is that when my wife was referred to a specialist or sent for imaging, she had no idea who she would see or who would perform the procedure. It was difficult to put them on the Care Team before we knew who they were.
I will say, to their credit, the concierge team seems like it's made up of real people and has been responsive. I appreciate that.
29 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.