Garrafinhas Reviews 

2,653
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The bottles were perfectly packed and the delivery with EU destination was very speedy even with standard shipping rate. This is the second time I order. Thanks

Company replied

Rated 5 out of 5 stars

Very fast delivery and affordable prices. I managed to find one excellent white wine from this store which was not sold even in the bigger supermarkets in Portugal. Took only like a week to get my ord... See more

Company replied

Rated 5 out of 5 stars

So impressed with the range and prices offered by Garrafinhas. Website, order process and shipping went very well and hats off to UPS for excellent transportation and progress updates. A week from o... See more

Company replied

Rated 5 out of 5 stars

Value for money was excellent. Delivery from your side was prompt (although the company you chose, FedEx/TNT, chose to deliver two packages to two different neighbours as I was not at home, but let me... See more

Company replied

Company details

  1. Wine shop
  2. also in
  3. Alcoholic Beverage Wholesaler
  4. Off Licence

About Garrafinhas

Written by the company

garrafinhas-logotipo

ezgif-com-animated-gif-maker

Garrafinhas S.A., a company with nearly 40 years of experience in the industry, proudly presents its distinguished Portfolio of Excellence, which features an extensive and carefully curated selection of Wines, Sparkling Wines, Brandies, Spirits, and much more. Over the decades, we have built a reputation for offering thousands of meticulously chosen references, ensuring that our customers have access to an impressive variety of options at the most competitive prices. We cater to a wide range of tastes and preferences, making sure that there is something special for everyone. Our collection includes not only a vast array of products but also rare and exclusive selections, such as specially chosen Port wine harvests, that are sure to delight even the most discerning connoisseurs. We are also excited to announce the launch of our new Online Store, designed to bring our exceptional products directly to your doorstep, with shipping available across Europe. Whether you are searching for the perfect bottle to celebrate a special occasion or looking to expand your personal collection, you can rely on Garrafinhas S.A. to offer the best deals and meet all your needs with the utmost quality and care.

See our bestsellers

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,653)

674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service! Ricardo was super helpful and friendly. Everything went smoothly, and I’ll definitely order from the website again!

1 August 2025
Unprompted review
Garrafinhas logo

Reply from Garrafinhas

Thanks Nadia for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future.

Rated 5 out of 5 stars

Fast shipment

Fast shipment, carefully packed.

24 July 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future.

Rated 5 out of 5 stars

Excellent service great value wine…

Excellent service great value wine delivered to your door. Only complaint is the packaging isn’t recyclable!!!! Hate polystyrene!!!

1 July 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We will take in consideration you opinio regarding the packing. We eagerly anticipate the opportunity to serve you again in the near future.

Rated 5 out of 5 stars

Fast shipment

Fast shipment, everything fine!

7 July 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future.

Rated 5 out of 5 stars

Super

Super. A great seller

2 July 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future.

Rated 5 out of 5 stars

Packing and delivery time very good

Packing and delivery time very good

1 July 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future.

Rated 5 out of 5 stars

Great experience purchasing alcohol…

Great experience purchasing alcohol from France. Came exactly on time with great conditions.

14 June 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 2 out of 5 stars

The bottle arrived 4 days later than…

The bottle arrived 4 days later than expected, and it's all scratched up, I didn't expect it to be like this at all

4 June 2025
Garrafinhas logo

Reply from Garrafinhas

We appreciate your feedback and apologize for the delay in delivery and the condition of the bottle.

Rated 5 out of 5 stars

Sales representative provided excellent service

Sales representative provided excellent customer service and I received my shipment on time, prefectly packaged for me place in my suitcase for my voyage home.

2 June 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

Recommended

Great service, quality products and delivery.

31 May 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

Very easy to deal with and fast…

Very easy to deal with and fast delivery.

21 May 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

Very quick and reliable supplier

Very quick and reliable supplier. I will buy again for sure

27 April 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

Great service

Great service, Great Wine!

2 May 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

Perfect packaging

There is a nice, wide assortment, and the prices are very reasonable.
I was very impressed by how my wine was packaged for transit. That was first class.

23 April 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

Perfect service

Perfect service: one bottle was missing and within no time the issue was solved. I received the bottle with a new seperate shipment.
I will be ordering again!

2 April 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 4 out of 5 stars

I don't speak Portuguese

It would be great if you could provide better support for foreign customers, especially in terms of language.

30 March 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! Please let me inform that we are updating our FAQs for all languages. For the meanwhile acess here: https://garrafinhas.pt/en/perguntas-frequentes/
We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars

I recommend

Order from Belgium. Great help on Whatapps, really good time for delivery and bottles carrefully packed. I recommend this company!!

27 March 2025
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 5 out of 5 stars
Garrafinhas logo

Reply from Garrafinhas

Thanks for the positive feedback! It's been a joy to meet your needs and deliver an exceptional experience. We eagerly anticipate the opportunity to serve you again in the near future!

Rated 4 out of 5 stars

Good but English version lacking

It would be helpful if you could communicate in English as an alternative.

9 March 2025
Garrafinhas logo

Reply from Garrafinhas

Thank you for your positive feedback. We are in the process of implementing tools on our website that send emails to clients in their preferred language. If you require any further assistance, please do not hesitate to contact us by phone since we also speak english. Look forward to serve you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look