Engineer was spot on time,extremely courteous, explained what he would be doing and even showed me as he did some of it....booking was super easy and had appointment within a week....Great service an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a gas safety certificate for my tenanted property quite urgently. I had never dealt with this company before but the whole process was made so easy. The website was easy to navigate, the cust... See more
The service was outstanding. Ellis was exceptional. He made the process extremely easy and took away all the headache from start to finish. I truly wish that other companies conducting even a simil... See more
Guy initially said could not do gas safe cert for 2 weeks when I told him it was running out on the 17th april he rearranged and managed to get it sorted on the 16th very happy with the service will d... See more
Company replied
4.4
Excellent
952 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great customer service and value for…
Great customer service and value for money. What else would you need apart from that?!
8 May 2025
The company did what it is supposed to…
The company did what it is supposed to do. I booked an appointment, your guy turned up when he said he would - even told me when he was 1.5 hours away. He did the work, and issued both paper and electronic certificates. Great.
8 May 2025
Kevin was very kindly and good person
Kevin was very kindly and good person, him check gas cime on time and work perfect.
27 April 2025
Easy to arrange
Easy to arrange. Methodical in its execution. certificates came the day after the check and service.
2 May 2025
Reply from gassafetycerts.com
Hi Nick,
Thank you so much for your 5-star review! We're really pleased to hear you found the service easy, fast, and reasonably priced. Your feedback means a lot to us.
Best wishes,
Hayley
Customer Service Manager
Reply from gassafetycerts.com
Hi there,
Thank you for the great feedback! We’re so glad you were happy with the job. If you ever need anything else, we’re just a message away.
Best regards,
Hayley
Customer Service Manager
Reply from gassafetycerts.com
Hi Jackie,
Thank you for your kind review! We’re so pleased to hear you were seen quickly and that the technician arrived on time. We really appreciate you taking the time to share your experience.
Best regards,
Hayley
Customer Service Manager
Reply from gassafetycerts.com
Hi Zygo,
Thank you so much for the fantastic review! We’re so pleased to hear that you had a great experience with our engineers and that you felt the service was both friendly and efficient.
We really appreciate your feedback and are happy we could provide you with great value. If you need anything in the future, feel free to reach out!
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Timing and ease of use..
17 April 2025
Reply from gassafetycerts.com
Hi Timothy,
Thank you for your feedback! We’re really glad to hear that you found our service timely and easy to use.
If you ever need us again, don’t hesitate to reach out.
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Reply from gassafetycerts.com
Hi David,
Thank you so much for the 5-star review! We’re thrilled to hear that you were happy with the service we provided.
If you ever need anything else in the future, please don’t hesitate to reach out. We’re always here to help!
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Thanks all done well
9 April 2025
Reply from gassafetycerts.com
Hi Chetan,
Thank you for your kind words! We’re really glad to hear everything was done well and that you're happy with the service.
If you ever need us again, don’t hesitate to reach out to info@propcert.co.uk. We’re always here to help!
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Get knowledge very helpful
Get knowledge very helpful. On time friendly and respectful to my home
31 March 2025
Reply from gassafetycerts.com
Hi Gillie,
Thank you so much for the wonderful review! We’re so glad to hear that you found our service knowledgeable, helpful, and respectful of your home.
If you ever need anything in the future, don’t hesitate to reach out. We’re always happy to help!
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Communication pre call excellent
Communication pre call excellent, only found difficulties singing in to your app, the cp12 was sent attatch to my email by my request, many thanks.
4 April 2025
Reply from gassafetycerts.com
Hi Allen,
Thank you so much for the fantastic review! I’m really glad to hear that you had a positive experience with our communication and that we were able to send the CP12 as requested.
I’m sorry to hear you encountered difficulties signing into the app. If you need any assistance with that, feel free to reach out to us, and we’ll be happy to help.
Thanks again for your feedback, and if there’s anything else we can do for you, don’t hesitate to get in touch.
Best regards,
Hayley
Customer Service Manager
ECO Approach
Reply from gassafetycerts.com
Hi Scott,
Thank you so much for your kind words! We’re really pleased to hear that everything went smoothly and that the service met your expectations.
If you ever need us again, don’t hesitate to get in touch. We’re always happy to help!
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Reply from gassafetycerts.com
Hi Malgorzata,
Thank you for the 5-star review! We’re so happy to hear that everything was quick and easy for you.
If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!
Thanks again,
Hayley
Customer Service Manager
ECO Approach
Very good recommend for anyone looking…
Very good recommend for anyone looking for gas safety certification
28 March 2025
Reply from gassafetycerts.com
Hi Lily,
Thank you so much for the fantastic 5-star review! We’re so glad to hear that you were happy with our service and would recommend us.
If you or anyone you know needs gas safety certification in the future, we’d be more than happy to help again.
Thanks again,
Hayley
Customer Service Manager
ECO Approach
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