gassafetycerts.com Reviews 952

Everybody was very helpful and the technician very professional

Easy to book, easy to pay for, lovely local engineer attended . Came on time and certified emailed that day. Excellent service.

Dave arrived when promised and did the check quickly and efficiently explaining everything very clearly.

The engineer was particularly polite and helpful, did the the job well,
VERY nice guy ,thank you.

Had new Boiler fitted 3 weeks ago Boiler firm did not supply CP12, although reminded during installation. Then quoted £180 for CP12.
This seemed very high so Googled and found
Gassafetycerts + firedoctor for £75 cp12.
EXCELLENT FIRM AND BOILER ENGINEER

Profesional staff and we receivedthe certificate in 10 min.

Great service. Would use again.

Friendly speedy and efficient service

STILL haven't received my safety certificate from these people, abysmal service, do not use. Keep calling, still waiting. rubbish.

Very prompt and helpful service. Would recommend.

Fantastic service. Highly recommended. Nice staff trying to help and do more just boiler check.
Thanks!

Relatively easy to set up and arrange, communication from main office could have been a little better but communication and agreeing date with the engineer was great.
Good job done on time in a competent manner

From my online serach i found company's website and sent my property details for the Gas Safety Certificate.
Within next two days, received an email and click the link.
Requested for three tasks
1. Gas Safety Certificate
2. Energy Performance Certificate EPC
3. Electrical Installation Condition Report EICR

Accordingly for each task, started receiving phone call from the actual technical engineer.

The problem i faced, each engineer was giving me the testing/assessment date according to their own time table. For me it was not easy to find one or two days when all engineers will have their empty work slots for completing the task.
I had to call my tenant and ask them every probable appointment date and time. It is also annoying for me i) to take off from my work, so that either myself or the tenant is available at home).
Sometimes the working slot is am or pm not given a fix two hours slot. That created more time management problem.
The initial task booking system should asked me my availability or the number of days and AM or PM hours i may be available.
The best thing would be not the give more than one task at a time.
As i have given three tasks --first week two tasks on two different days. Second week another tasks combined.

Second issue:
After completing each task, i have received email notifying me how to access those reports. Each email is related to respective task with an order ID. But after several attempts i could not get all the test certificates. Out of three, i could get two certificates. Of course, using laptop was easier than accessing by mobile. I am not giving full 5 stars because one test report was not uploaded. There was a technical error. Out if those three task, EPC report was uploaded twice. Tge Gas Safety Certificate was not uploaded like the other two tasks.
Third issue:
The EPC test result was already available until 2035. I could have saved cost £65 and journey time andbyour (from my work place to my home). We could save that by not doing the test again. The engineer while discussing the job and offering me the time, he or she could tell me there is already a valid test available online for this property. Unfortunately i learned that from experience.

The booking process was easy and Ryan, the engineer, was outstanding and super helpful.

Easy to book & competitive