Agent (Taylor in my case) was very helpful during the viewing and the overall process as a first time buyer. Kept me informed throughout, was very friendly and gave clear steps on whats happening next... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Laura the agent was really professional, friendly and helpful. She answered all our tricky questions honestly. You could tell this is an independent local company as we didn't feel the usual "run-of-t... See more
Company replied
Well with being a first time buyer, I have to say the whole experience so far has been perfect. I have to say Taylor definitely went above and beyond for me, she is extremely polite, very friendly a... See more
Company replied
Gatekeeper are a very professional company who respond very quickly. As a landlord, they deal with all queries, including finding new tenants in a speedy and efficient manner. I deal with Phil Kendall... See more
Company replied
Company details
- Estate Agents
- also in
- Apartment Letting Agency
- Property management company
- Property Rental Agency
- Property valuer
Written by the company
Gatekeeper was founded in 2004 by four founders, Patrick, Mat, Phil and Vanessa. Having bought, sold, let and rented in the past, they felt things could be done so much better. Bringing skills from finance, customer service and retail roles in top inte...
Contact info
Northfield Farm Lane 3-4, OX28 1UE, Witney, United Kingdom
- 01993775320
- enquiry@gatekeeper.co.uk
- gatekeeper.co.uk
4.9
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Extremely professional
Extremely professional, the presentation of the property was coordinated with attention to detail, all my questions regarding the property was delivered professionally and transparent.
5 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for your kind words. It’s great to hear you found the service professional and straightforward.
Best wishes,
Dan Thorne | Sales Director
Reply from Gatekeeper
Thank you for the feedback. I’m pleased you had a positive viewing with Liz.
Best wishes,
Dan Thorne | Sales Director
Jo was very helpful and answered all…
Jo was very helpful and answered all our questions he was great
5 September 2026
Unprompted review
Reply from Gatekeeper
It’s great to hear Jo was able to help and answer everything you needed. Thank you for the lovely feedback.
Best wishes,
Dan Thorne | Sales Director
House sale…
House sale went very smooth and Alice kept me informed of the progress throughout
28 August 2026
Unprompted review
Reply from Gatekeeper
I’m really pleased Alice kept everything moving smoothly and kept you updated throughout the sale. Thank you for taking the time to leave us a review.
Best wishes,
Dan Thorne | Sales Director
Always keep you informed and are prompt…
Always keep you informed and are prompt to reply.
4 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for the kind feedback. Keeping people informed and responding quickly is something we really value.
Best wishes,
Dan Thorne | Sales Director
Always a pleasure dealing with the team…
Always a pleasure dealing with the team at Gatekeeper. Always polite and willing to help.
4 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for your continued support Pete - Always appreciated
Best wishes,
Dan Thorne | Sales Director
Gatekeeper are a very professional…
Gatekeeper are a very professional company who respond very quickly. As a landlord, they deal with all queries, including finding new tenants in a speedy and efficient manner. I deal with Phil Kendall and Alice Luke and I know they have my best interests in hand and always keep me informed and up to date.
4 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for the continued trust in Phil, Alice and the wider team. It’s great to hear you feel well looked after and kept informed.
Best wishes,
Dan Thorne | Sales Director
Really helpful and friendly viewing
Really helpful and friendly viewing - got all the info I needed thanks 😊
3 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for the feedback. I’m pleased you found the viewing helpful and got the information you needed.
Best wishes,
Dan Thorne | Sales Director
I had a very positive experience with…
I had a very positive experience with Gatekeeper, especially thanks to Grace. She was extremely helpful, professional and friendly throughout the process. Grace took the time to explain everything clearly, answered all my questions patiently and made the whole experience feel smooth and stress-free. I really appreciated her excellent communication and willingness to help.
3 September 2026
Unprompted review
Reply from Gatekeeper
It’s lovely to hear Grace made the process straightforward and stress-free for you. I’ll make sure she sees your kind feedback.
Best wishes,
Dan Thorne | Sales Director
As always great service and great…
As always great service and great communication. Property let quickly and handled well.
2 September 2026
Unprompted review
Reply from Gatekeeper
As always, we really appreciate the continued support. I’m pleased the property let quickly and everything was handled smoothly.
Best wishes,
Dan Thorne | Sales Director
Hi Taylor,Thank you for your message.I…
Hi Taylor,Thank you for your message.I also want to say that throughout the whole process you have always been professional and responsive, and I really appreciate that.The only part I didn’t feel fully comfortable with was not being able to view the garage or receive more details or photos, especially as it is part of the sale.Apart from that, thank you again for your support.Kind regards,
Paulo Rodrigues
1 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for the kind words about Taylor and for sharing the additional feedback. I’m sorry you weren’t able to get the access or information you wanted regarding the garage, but I’m pleased the rest of the process was positive.
Best wishes,
Dan Thorne | Sales Director
Charlie Abbiss from Gatekeeper State…
Charlie Abbiss from Gatekeeper State and Letting agent is very kind of person very helpful support me for everything that need to know about the new property. I need to say thank you very much Charlie Abbisss and all team from Gatekeeper.
2 September 2026
Unprompted review
Reply from Gatekeeper
Thank you so much for the kind words. It’s great to hear Charlie was able to support you throughout and make everything clear and straightforward.
Best wishes,
Dan Thorne | Sales Director
Property Sale.
Lucy was very helpful and always kept us updated throughout the sale process. She was easy to contact and always replied promptly to our queries. We highly recommend Gatekeeper.
28 August 2026
Unprompted review
Reply from Gatekeeper
Thank you for the lovely feedback. I’m really pleased Lucy kept you updated and was always on hand when you needed her. We really appreciate the recommendation!
Best wishes,
Dan Thorne | Sales Director
Fantastic estate agents
Very very friendly
Very informative
Very on the ball
Highly recommend
2 September 2026
Unprompted review
Reply from Gatekeeper
Thank you very much for the feedback. We really appreciate you taking the time to leave us a review!
Best wishes,
Dan Thorne | Sales Director
Reply from Gatekeeper
Thank you very much for the lovely feedback. We really appreciate it!
Best wishes,
Dan Thorne | Sales Director
It is always a pleasure doing business…
It is always a pleasure doing business with Alice Luke, there are never problems, only solutions. Upbeat and relentlessly positive, any interaction is always timely, accurate and explained in detail.
1 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for such kind words about Alice. “There are never problems, only solutions” is exactly the attitude we want!
Best wishes,
Dan Thorne | Sales Director
Grace who showed us around the property…
Grace who showed us around the property was very honest in answering our questions which was very much appreciated
1 September 2026
Unprompted review
Reply from Gatekeeper
Thank you for the lovely feedback. I’m really pleased Grace was able to give you an honest and helpful viewing.
Best wishes,
Dan Thorne | Sales Director
Viewing
Really good viewing. Elizabeth was super prompt, knowledgeable about the property and local and surrounding area.
28 August 2026
Unprompted review
Reply from Gatekeeper
Thanks so much for the great feedback. It’s lovely to hear Elizabeth was prompt, knowledgeable and able to give you a good insight into both the property and the surrounding area. I’ll make sure she sees this!
Best wishes,
Dan Thorne | Sales Director
The Estate agent Liz was very helpful…
The Estate agent Liz was very helpful and informative. Would highly recommend.
29 August 2026
Unprompted review
Reply from Gatekeeper
Thank you very much for the lovely review. I’m really pleased Liz was able to give you all the information you needed and make the experience a good one. We really appreciate the recommendation!
Best wishes,
Dan Thorne | Sales Director
Sam answered all my questions and was…
Sam answered all my questions and was most helpful helping me navigate through the rental process , thank you and well done , can thoroughly recommend
6 August 2026
Unprompted review
Reply from Gatekeeper
Thank you for the fantastic feedback. It’s brilliant to hear Sam was able to answer all your questions and help guide you through the rental process. I’ll make sure he sees your kind words, thank you for recommending us!
Best wishes,
Dan Thorne | Sales Director
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