⭐ 1-star review — Over 3 hours waiting for our car We landed at Gatwick at 3pm and followed the instructions to arrange the return of our car. From then on, approximately every 15 minu... See more
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03.06.2026 Nearly missed our flight to Turkey for poor service or lack of service received. Rang 30 min before arriving , followed instructions and waited until were to late any longer, had to drive o... See more
Avoid this parking company at all costs. My car was left in the woods, covered in dirt, alongside many other vehicles. This is completely unacceptable and nothing like what I expected. I would never... See more
If I could give zero scores I would !! Do NOT USE PRIME MEET AND GREET!!! Absolutely god awful service !!! Waited hours and lied to consistently by these cowboys !!! AVOID!! Car covered in shit and fi... See more
Company details
Information provided by various external sources
Gatwick airport parking site
Contact info
United Kingdom
- gatwickparking.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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When we couldn't get back from Israel…
When we couldn't get back from Israel due to the attacks APH kept our car for no additional cost despite not knowing when we could get back to pick it up, that's what I call excellent service.
AVOID SUMMER SPECIAL
All I can say is avoid the SUMMER SPECIAL parking. It isn't obvious on booking that they park your car and keep your keys. Im only frustrated that I didn't take my mileage. Upon return at 2.30am I collected my vehicle, once underway there was an occasional knocking sound and once on the M25 a lot of road noise through the cabin. The following day after deciding the vehicle wasn't right and needed to go to the garage, I remembered I have an app for my vehicle on my phone, to my horror it had recorded that Severe Collision Damage had occurred to my vehicle on Saturday the 6th May which obviously occurred whilst under there care. This had resulted in a front suspension spring being broken in half, the collision detection message would have also appeared on my dashboard, however this had been deleted. Im so angry that this dangerous and sly behaviour resulted in me driving myself and my daughter home in a vehicle that wasn't safe whilst being unaware as an individual had taken upon themselves to delete the warning message on the vehicle. i have been without a car for two weeks waiting repair and Jamie at Gatwick parking insists on saying no one was driving my vehicle at that time, and that the spring must have just broke all on its own whilst standing in a car park. Its a 3 year old Mercedes 4WD and I find that extremely hard to believe. We have been continually fobbed off, from reading other reviews we aren't the first to have have a broken spring and suspensions issues, clearly these vehicles are being driven on inappropriate ground by individuals with no regard for other peoples vehicles or safety. What a despicable bunch of crooks.
Booked APH Gatwick Park & Ride through…
Booked APH Gatwick Park & Ride through this brand. Booking was easy and quick.
Great experience
Booked APH Gatwick through Gatwickparking.co.uk
Great experience from start to finish.
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