Royal Dutch Gazelle North America Reviews 

163
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's design, handling, and overall features, finding the bikes to be a pleasure to ride. Many highlight the comfortable and smooth riding experience, often noting the upright posture and ease of handling, which contributes to a very good overall experience. The build quality receives strong positive feedback, with people appreciating the sturdy construction, high-quality components, and excellent finish. Reviewers also find the bikes easy to use, with intuitive controls and simple adjustments for personal fit preferences, making them suitable for various riders and needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the bikes as multi-purpose, comfortable, stable,... See more

Quality

People report positive experiences with quality, highlighting the bikes as multi-purpose, comfortable, and... See more

User experience

Customers report positive experiences with the user experience, highlighting the comfort and stability of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only negative is the battery has fallen off twice due to the bike falling.

Rated 4 out of 5 stars

High quality product. Love it. Don’t like the confusing way of activating the bike on the app. Can’t be done.

Rated 4 out of 5 stars

The dealer that I bought the bike from was helpful and very knowledgeable. The company reps in the US very also helpful. There are many things I absolutely love about this bike; the way it rides... See more

Rated 5 out of 5 stars

Absolutely a great product. I purchased myGazelle Ultimate C380+ in February 2023. With nearly 2 years and 6 months of ownership I am approach 8,000 total miles ridden. Besides a shift cable adjust... See more



Company details

  1. Bicycle Shop
  2. Bicycle repair shop
  3. Manufacturer

Written by the company

For more than 125 years Royal Dutch Gazelle has produced the highest-quality, most comfortable, lightweight bikes possible. Our focus on thoughtful design and technical innovation are inspired by our love of cycling, and a belief that bicycles should be a part of daily life. Our bikes feature low step-through frames to allow easy use by everyone, powerful and reliable mid-drive motors to get you where you need to go, and come complete with everything you need such as fenders, racks, lights, bells, locks and kickstands. Here at Gazelle, we believe that everyone should be able to enjoy the ride, because Nothing rides like a Gazelle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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4.4

All reviews

(163)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Gazelle really did the design right

I love the design of my new Royal Dutch Gazelle bike. The combination of the comfortable ride of the bike with the Bosch motor and Enviolo hub make longer journeys through the city possible and even pleasant. The Ultimate is making car-free living better.
Thanks to the fantastic people at Electric Avenue Houston for helping me find the perfect bike.

2 December 2023
Rated 5 out of 5 stars

Gazelle: A Bike Built for Comfort and Durability

I've been riding a Gazelle bike for over five days now, and I can honestly say that it's the best bike I've ever owned. It's comfortable, durable, and stylish, and it's always a pleasure to ride.

I especially appreciate the Gazelle's upright riding position, which makes it so comfortable to ride for long distances. The seat is also very comfortable, and the suspension system does a great job of absorbing bumps and jolts.

The Gazelle is also very durable. I've ridden it in all kinds of weather, and it's never let me down. The frame is made from high-quality materials, and the components are all top-notch.

Finally, the Gazelle is just a beautiful bike. The sleek design and the high-quality paint job make it a real head-turner.

Overall, I highly recommend Gazelle bikes to anyone looking for a comfortable, durable, and stylish bicycle.

Pros:

Comfortable riding position
Supportive suspension
Durable frame and components
Stylish design

Cons:

None that I can think of

I hope this review is helpful. Please let me know if you have any other questions.

29 November 2023
Rated 5 out of 5 stars

Together, we ride!

My husband and I bought two Gazelles and are so impressed with the thought behind the design, the quality of construction and the comfort of the ride.

10 November 2023
Rated 5 out of 5 stars

Great customer service

Great customer service. Properly fitted to the bicycle and thoroughly reviewed operation of the bike. Provided maintenance suggestions for the first month of ownership.

27 October 2023
Rated 3 out of 5 stars

Break Issue and lack of bottle holder pins/screws

I received my bike approx. 10 days ago. I rode my bike about three times and heard a strange noise with my bike's break. For safety reason, I took it to my bike shop and learned that it wasn't installed correctly. It is unfortunate that I experienced such a simple issue so quickly. That's one of the issue.

As for on the bike, I feel that missing a water bottle holding screws as a standard offering is unacceptable. From the pictures online, the C380 HMB had water bottle holder screws, while the actual bike is missing them. I am very disappointed that a bike doesn't have water bottle holder screws as a standard feature.

5 November 2023
Rated 5 out of 5 stars

Amazing build quality

Amazing build quality using standardized and easier to find components. Though they are premium quality, I appreciate the lack of proprietary components. Maintenance and accessorizing is so easy.

6 October 2023
Rated 5 out of 5 stars

Gazelle Medeo T10+

I recently purchased a Gazelle Medeo T10+ and this bike is an upgrade from an ebike made by another company. This bike is so much better. I absolutely love the feel of the ride and feel more confident on this bike than the other small folding bike. Well worth the money.

12 October 2023
Rated 5 out of 5 stars

WE purchased these wonderful e bike

WE purchased these wonderful e bikes from Mikes bikes in Petaluma. The staff there is friendly, helpful, professional and provide exceptional service to their customers. The bikes are wonderful, just perfect for my husband and I in our mid 70's,

4 September 2023
Rated 5 out of 5 stars

Biking is "FUN" again!

This is a quality bike that you will enjoy riding. If you don't like something...you won't do it. This won't be a problem. I just purchased a Gazelle Avignon and my bike ticks off all the checkmarks. Quality, fun to ride, safe to ride! I'm 60 years old, hip replacement, need a knee replacement and I have not trouble riding for a couple of hours. You can get as much of a workout as you want. I liked it so much we immediately purchased an Ultimate C380 for my wife.

5 October 2023
Rated 5 out of 5 stars

Quality, convenience, toughness and comfort

Gazelle makes quality bikes to fit the mind and body. My ultimate C380 is full of quality components, an easily shiftable and maintenance free hub, and classic style and comfort. I’ve only got 50 miles on it so far, but am looking forward to all my future adventures. It’s exactly what I needed to get out and explore.

16 September 2023

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