Gadget Centre Reviews 

1,329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the refurbished laptops look and run like brand-new machines, offering incredible value at a fraction of traditional shop prices. People really appreciate the straightforward custom specification process, helpful communication throughout, and how securely packaged their devices arrive. Some reviewers were not happy with unexpected battery faults or power connection problems that occurred shortly after receiving their computers. A few individuals also noted minor cosmetic imperfections, such as tiny scratches around ports, or expressed frustration regarding delivery delays and older internal components. Consumers occasionally experienced performance unreliability or difficulties trying to secure prompt resolutions for faulty hardware.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that laptops arrive looking and performing like new... See more

Quality

Consumers find quality to be positive, noting that their refurbished devices arrive looking brand new and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reporting fast shipping times, safe... See more

Order

Clients share ambiguous opinions on order processes, highlighting a generally simple and easy website... See more

Price

Reviewers highlight positive aspects of price, noting that laptops are available at a fraction of the cost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good service - excellent product when it was delivered - just what my son needed for university. With 3 year premium warranty it was still half price of a similar device in the shops. Reckon i... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I ordered a laptop easily using their guide on specifications. I used them because too much tech goes into landfill and these guys are reusing tech to prevent this. I was told my new laptop wouldarri... See more


Company details

  1. Computer Shop

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,329)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth the money.

From the very first time I purchased my laptop. Service been outstanding,was delayed but not gadget center fault but carrier. Arrived well packaged looks brand new works superfast.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Spot on

Ordered the spec I wanted and received exactly what I wanted at an affordable price. Would definitely use again.

17 December 2025
Unprompted review
Rated 2 out of 5 stars

I cannot recommend Gadget Centre

I cannot recommend Gadget Centre. They advertise as 3-7 working days but in my case and I know others the laptop was not shipped until the 20th working day. I was slightly surprised by the size of the screen of the laptop but it will suffice. I fed back about the state of the charger itself but although ticketed did not get a response.

I had also ordered a rechargeable mouse but that did not arrive for an other week.. I could quite conveniently ordered one overnight from elsewhere. They did not offer a credit option instead.

Phone line was not available at least from when I placed my order in mid-November and general reply to emails was poor.

I am sorry but will not be using Gadget Centre again.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Delivered on time

Delivered on time, wifi fast same as ethernet, starts quickly looks good, paid £360 with 3 year warranty would have paid around £600 for similar laptop,would recommend.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service, great kit

Had some trepidation at first but ordered a reconditioned laptop with hi-spec specifications.
Couldn't be happier! Delivered in days and now all my music files are safely stored and backed up!
3 year warranty too for less than the price of a Nando's!

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

This review is for my latest order. From placing the order, it took over 5 weeks of me contacting and chasing to finally get the laptop delivered. First impressions of the laptop looked promising and it fired up as expected. Then the interesting part, windows then starred stating it could not carry out updates due to processor not being supported. A 7th Gen processor was installed and these are not supported for Windows 11. On contacting Gadget Centre I got standard responses trying to fob me off. I am aware you can use 3rd party software etc to get round this but when buying a product I would either expect this to be advertised or I expect a laptop that works and can install required updates. Overall not a great experience receiving an older product than my previous order a few years before.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

I'm very pleased with my laptop

I'm very pleased with my laptop, the things a flying machine compared with my old one, it looks new, it works like new, it costs much less then new. I arrived nearly a month after I ordered it, so maybe take long delivery into account when ordering.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Well Happy

Had been looking at reviews for Gadget Centre for several months after the advert kept catching my eye on Facebook. Already had a Asus 17in which was to slow and heavy for photo editing.
Decided after about 6months to take the plunge, and filled in the forms, not knowing what to expect as always walked into major stores previously and bought what was given to me!
Upon payment, received receipt by email and brief description of specs and the process.
The nail biting part was waiting to hear anything, nothing for 2 weeks, then an email about delivery.
Laptop was very carefully packaged and delivered.
After been opened and setup it has been the fastest and quietest laptop i`ve ever had and photo editing and anything else is ten times faster. Very Very Happy and well worth the money.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the laptop so far

Very pleased with the laptop so far. Excellent value and great condition for a refurbed unit.
Configuring and ordering is very straightforward.
There was a delay due to supply of parts, however this was explained and wouldn't detract from the 5 star review. Thanks!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Really is an excellent product

Really is an excellent product. Delighted that my refurbished Dell has arrived. Easy to set up.
Great company and I highly recommend them.

Came really well packaged. 3 year warranty is reassuring.

DH

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant concept and brilliant service

Love the concept of recycling old laptops and being able to "build" one to meet my needs. Found it very straightforward to order and am so pleased with my reconditioned Dell laptop! It's superfast and is just what I wanted! Highly recommend this great little company.....well done guys!🙂

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Great customer service and item was as described when it arrived. Well worth the cost and my new go to guys in the future

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing value

Needed a new laptop and even during the sales a decent spec is pretty costly. Im a sceptic by nature and this deal seemed way too good. So glad I took the risk. A custom built laptop at high spec for an amazing price. OK it took 3 weeks to get to me but well worth the wait. Totally happy with what I've got and great service too.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from the on line advice and self service to order and completion all achieved within a 2 week timeframe. I’ve got a like new laptop which seems to be performing as promised. I can’t comment on how long the laptop will continue to provide good service as I’m writing this shortly after receiving it.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new laptop

I needed a new laptop as the old one kept crashing while I was editing videos and couldn't run Windows 11.

I looked at what was available in the big stores and online, but to get the specifications I needed I would have to spend well over a thousand pounds.

With Gadget Centre I was able to specify exactly what I needed and my superb new machine was soon delivered to my door, and it certainly didn't cost the earth!

Customer Service is great too!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, made to my spec. Delivery one day longer than expected, but no biggy. packaging really safe and robust. Well done folks and thank you. Iain

5 December 2025
Unprompted review

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