The products i purchased are working as expected. The delivery promise from Gear4music was kept. It's good to consider to buy all accessories required for the gears to avoid paying too much shippin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service, no complaints. Bought an Alesis Elevate 4 Studio Monitors, came sadly with a faulty RCA 3.5mm cable within the original box. Wrote them through their support channel, replied to... See more
I work as a music teacher, and our school orders from G4M every few months. Usually it is small things that need replacing, and the staff always help us get the right materials and a good price.... See more
Great prices for someone on a limited budget getting me back into playing guitar after many years due to health issues. There were two delivery issues that Gear4music were not responsible for. Gear4mu... See more
Company details
Written by the company
Lanserades 2003 och har nu över 1.500.000 kunder. Gear4Music är ledande återförsäljare av musikinstrument och musiktillbehör. Du kan köpa instrument för allt från orkestrar till rock n´roll, inklusive gitarrer, trumset, digitala pianon, saxfoner och cellos plus ledande märken inom inspelning- och studioverksamhet. Från nybörjargitarrer till proffsmikrofoner och förstärkare, Gear4Musics online Musikaffär har ett stort sortiment av musikinstrument och tillbehör. Vad du än söker inom fiol, keyboard, elektroniska trumset eller högtalarsystem, så kan vi hjälpa dig. Vi har några av de största märkena inom branschen, såsom Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer & Gibson, liksom vårt egna stora Gear4Music sortiment. Vi utvecklas och förbättrar ständigt vår kundservice genom att öppna distributionscenter för att kunna förbättra leveransalternativen och förkorta leveranstiderna.
Gear4music.se Detaljer
Written by the company
- Retur utan kackalorum
- Du kan handla säkert och tryggt hos Gear4music. Som standard erbjuder vi en 30 dagars pengarna tillbaka garanti som kan förlängas upp till 90 dagar för en liten avgift. Detta är utöver våra produktgarantier, vilka ger skydd mot ev. produktfel eller defekter i mellan ett till fem år. Vår "pengarna-tillbaka" -garanti utöver dina lagstadgade rättigheter och avviker från många andra säljares erbjudanden eftersom vår återbetalningsperiod är 30 dagar istället för den europeiska standarden på 14 dagar. Det är också enkelt att returnera något via vårt online returcenter på vår webbplats.
- Välj ditt egna leveransdatum
- Du kan själv välja ditt leveransdatum genom att använda kalendern i din kundkorg. Få din order levererad på en dag som passar dig - vi erbjuder en rad olika leveransval som passar alla budjetar.
- Bra priser och utmärkt service
- Vi vill göra det lätt för alla att köpa och äga ett musikinstrument, genom att erbjuda bra priser och bra service, oavsett var du bor eller hur du väljer att handla hos oss. Vi levererar musikinstrument och musikutrustning från många av branchens mest kända märken, till väldigt konkurrenskraftiga och förmånliga priser. Vi producerar även en rad fantastiska högkvalitativa musikinstrument och högkvalitativ musikutrustning av vårt egna märke till bra värde.
- Över 1.500.000 registrerade kunder
- Gear4music har blivit en av Storbrittaniens största återförsäljare av muskinstrument och musikutrustning med över 1.500.000 kunder. Under 2012 lanserade vi även Gear4Music på 19 olika språk, och vi är nu ett av de snabbast växande musikföretagen i Europa.
Contact info
Gear4music, Sweden AB, Metallvägen 45a, 195 72, Rosersberg, Sweden
- 081-241 03 60
- info@gear4music.se
- gear4music.se
4.5
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hartwood short scale Delta bass
This is a fun little bass but not without problems. The tuning keys have a gear ratio that has a bit poor precision for a short scale, the neck is comfortable and the frets are impressive with invisible fret technology. the biggest problem with the bass I got was that it was almost impossible to intonate the bass, you would have to move the entire bridge back for a more correct intonation. I had to screw the saddles back as far as possible to get a reasonable intonation of the strings but will move the entire bridge in the future. the bass has a tendency to neck dive but it is manageable. good power in the pickups and the bass delivers a classic p bass sound without problems. all and all i like it but be prepared to do some work.
8 August 2025
Reply from Gear4music
Dear Customer,
Thank you for your review.
We are very sorry to hear you are not satisfied with your guitar, you are within our 30-day money-back period, If you would like, you can open a return via our website.
If you require further assistance, please get in touch with our customer service team.
Kind regards, Gear4music
The Guitar is great and the service/…
The Guitar is great and the service/ shipping from Gear4 was excellent.
11 July 2025
its ok
if microsoft stop removing the drives..
and its only work in mac and windows os nott linuxs thats sad i hop the update to linuxs..
vocie changer not so good sounds bad in all live strem voice changer ....
the rest is nice
good mic nice pod cast mic i use it on youtbe
good mixer tabel
hedphone to smal for my ears not good. this is only way to answer its not the produkt its microsoft that is not leting me have the drivis in winrods 11 the delit dll file for drivves all time itas microsoft
7 July 2025
Reply from Gear4music
Good morning. Many thanks for your comments. Please accept our apologies if the product is not what expected. Please do get in touch with us should you want to exchange this for something else. Kind regards, Gear4music
It fits well and good to have it to…
It fits well and good to have it to keep it safe from dust and everything.
29 May 2025
Fel lager info på deras hemsida
I wanted buy a ukulele. I actually called the customer service before I went to the shop to make sure they have the Kala ukulele that I'd like to try. And the answer is, if I see there are in "svenska lagerlokal" on the website, then it's available in the shop to try.
But when I got there, one was not available (on their website it's 1 available in stock), the other only have one faulty piece (states 3 available on website). When I asked if there are other Kala ukulele I can try, I got an answer no. But there are quite several models available in "svenska lagerlokal" on the website.
So either the information on the website is wrong or the staff does not willing to help.
On top of this, the shop in Stockholm is located very far away from the city, and only open to 5pm. It takes much effort and time planning to visit the shop. The wrong information on the website and not so supportive staff really makes the shopping experience bad and time wasted.
15 May 2025
Unprompted review
Reply from Gear4music
Dear Yulip,
Thank you for your review.
We are sorry to hear that you received the incorrect information.
If we have the item in stock in the Swedish showroom you can test it in the showroom.
We have multiple Kala ukuleles in the showroom that you can try, but depending on the model we might not have that specific model available.
We have contacted the showroom about this for a better experience in the future
We apologise for the inconvenience.
Kind regards,
Gear4music
Quick delivery.
1 May 2025
Good products with fast delivery!
21 April 2025
Slow delivery
Slow delivery. Hard to get info about when the package will arrive. I haven’t received any cables and it’s later than what I got promised, now I got an email asking if I’m pleased with my gear, well I haven’t seen the box yet! It’s truly bad!!!
10 April 2025
Reply from Gear4music
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused. A member of our team will reach out to you shortly to assist further.
Kind regards,
The Gear4music Team
Reply from Gear4music
Dear Adel,
Thank you for your feedback.
Unfortunatley you don't seem to ever have contacted us about an issue and you are not explaining what the issue is here.
Kind Regards,
Gear4music
Super fast delivery!
Ordered an acoustic guitar on Friday afternoon at 15.45. at 16.31 I got a notice that it was packed and shipped already. The next day at 13.28 it was ready to be picked up at my post office. Insanely fast delivery, less than 24hrs after ordering I had the guitar in hand and was playing. Very well packaged, super happy with my order
22 February 2025
Unprompted review
Excellent customer service
Ordered a pair of ear plugs that unfortunately turned out to have some damage from production (impossible for Gear4music to see due to packaging. Was promptly sent a replacement set.
Excellent customer service and fast shipping to Sweden.
31 January 2025
Work well with ordering
Work well with ordering. The product it self (strings) was of extremely low quality and broke immediately.
5 February 2025
Reply from Gear4music
Hej Mattias,
Tack för ditt omdömme.
Vad tråkigt att höra att strängarna gick sönder.
Du har 30 dagars öppet köp om du inte är nöjd.
Returen kan skapas på hemsidan.
Med Vänliga Hälsningar,
Gear4music
Ordered a small bag of picks
Ordered a small bag of picks. They were sent in a large padded envelope from Germany, got stuck in customs an took a while to deliver.
26 January 2025
Reply from Gear4music
Dear Jan,
Thank you for your feedback.
This order was sent from the United Kingdom via postal delivery.
As it is a postal delivery, there may be slight delays.
Kind Regards,
Gear4music
Worst bass I have ever played
Worst bass I have ever played. Sounds bad and everything falls apart. After one year the nut exploded. DO NOT BUY !!
2 January 2025
Unprompted review
Reply from Gear4music
Good morning,
Thank you for your feedback.
We are very sorry to hear that your instrument has developed a fault. We have 5 years of warranty as standard for purchases on our website, therefore, if something has developed a fault, we would be happy to arrange a return for a repair.
Please contact our customer service so that we may organise this as soon as possible.
We again apologise for the inconvenience caused.
Kind regards,
Gear4music
Dont buy!
Dont buy!!
Bought this as a present to introduce my son to music/guitar. The fret wires are slightly longer than the fret board and very sharp at both ends so i ended up having small paper cuts in my palm. I was told at the showroom that these are cheap products from china so no quality/control check is done on them... everything they had on stock on this model was faulty.
7 January 2025
Unprompted review
Reply from Gear4music
Dear Samuel,
Thank you for your feedback.
All items will not be faulty but we apologies that the one you received was slightly sharp.
We will pass the feedback on.
Kind Regards,
Gear4music
Good music shop
Good prices,a lot to choose from,fast delivery.a lot of items have video reviews so you get a better understanding of what you are buying.
3 January 2025
Behringer 369 2-Channel Stereo…is MAGIC!!!
Behringer 369 2-Channel Stereo Compressor and Limiter
My quick review is based on 25 years as a sound engineer! I've worked with pretty much everything, this compressor sounds REALLY GOOD!!
I'm really picky, but it sounds ridiculously good on drum bass, vocals, choir, percussion!!
I'm almost ashamed to put this next to my expensive compressors for clients in the studio!
But you know what? I don't give a damn because this compressor and limiter sounds really, really good!
Sound quality: 5/5
Function: 5/5
Design: 5/5
Durability: ??
Price: 5/5 (I would pay 20,000kr) if it said SSL on it!
BUY IT!!!
3 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.