This is a borderline scam. I purchased a t-shirt off of their website and when it was received it was the complete wrong color and not as pictured. I asked for a replacement item to which they agree... See more
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This is a horrible company. The clothing item I bought was VERY deceptively marketed. The item is just smooth polyester and all the detail that appears to show in the marketing pictures is just an ima... See more
Sadly didn't read reviews first. Ordered and made the mistake to pay extra for quicker shipping. Days later and it still hasn't shipped or even been told anything to do with my order. Emailed to just... See more
Company replied
One star solid. Incredibly poor fit on two completely different products. The overall quality is also not great. Fabric is not high quality, image rendering is mediocre. Not mad, just won't buy f... See more
Company replied
Company details
Information provided by various external sources
Best place to shop for 3D-printed hoodie, sweatshirt, T-shirt, legging and other TeeAllover clothes!
Contact info
United States
- gearhumans.com
1.5
Bad
368 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
false advertising and terrible customer service.
i placed a $90 order and paid for the $20 5-7 business day shipping (which it stated in the description of the express shipping, so don’t pull the “it says 9-10 days in our FAQ”) only to not get any emails or anything from this website. I am STILL waiting to get a confirmation that my package SHIPPED after 9 days and i sent two emails to customer service that have yet to be acknowledged. it charged my card and everything yet i get absolutely no information about my order at all. extremely disappointed.
24 October 2021
Unprompted review
I spent $40 on a fear and loathing…
I spent $40 on a fear and loathing t-shirt and waited for ever to get an orange/pink shirt instead of red. Website clearly showed red. I emailed them and asked for a refund, they asked for pictures. I sent them pictures of the shirt next to one from another site for comparison as well as screenshots from their website and they messaged back stating it was the lighting in the room and settings on my monitor. The shirt is clearly not red! They offered me $8 refund and 20% off my next purchase, a slap in the face. I refused the $8 out of principle and decided to share my experience instead, I will never order from this site again and would not recommend to anyone!
22 October 2021
Unprompted review
Disappointed
Took a long time to get the shirt. It is a 2XL on the label but fits like a 3XL+ Picture on website looked really good. The actual shirt not so much. Very disappointed.
18 October 2021
Do Not Recommend - Refund Requested
Placed an order for a hoodie 12 days ago. Credit card was charged, but my order does not show up when I click on the link in the order confirmation email. I cannot get a reply to my email regarding status, and at this point it is apparent that the item will not arrive in time according to the published shipping schedule. I would like to cancel my order and receive a refund, but I cannot get them to reply.
6 October 2021
Unprompted review
Reply from Gearhumans
We checked and send you email about your case, please help us to check. We're sorry for late response because we need time to work with our manufacturer department. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
Cheap Quality
Beside taking 3 weeks to get here, cheap quality, blurry print. Requested a refund and was told they only refund if the product meets their ". For example, the product is defective, lost, burnt or wrong measurements with our size chart" criteria. I will never buy from them again.
4 October 2021
Unprompted review
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We checked and send you email about your case, please help us to check. We're sorry for late response because we need time to work with our manufacturer department. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
Seriously, don’t buy from them.
Awful return policy that isn’t clearly stated. Don’t buy from them, they’ll rob you.
24 September 2021
Unprompted review
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We checked and send you email about your case, please help us to check. We're sorry for late response because we need time to work with our manufacturer department. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
Scam company
Order was delivered to the wrong address. Now the companies website is down and won't answer my emails. Hopefully my bank sides with me and refunds me.
22 September 2021
Unprompted review
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We checked and send you email about your case, please help us to check. We're sorry for late response because we need time to work with our manufacturer department. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
Great product.
20 September 2021
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
The Solid Snake Cosplay I ordered…
The Solid Snake Cosplay I ordered arrived and everything fits perfectly.
15 September 2021
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
Item hasnt been received
Item hasnt been received. It was supposed to be a birthday present.
10 September 2021
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
As we have mentioned in the email, there are some useful information that we think you would like to know:
- Produce: after you place your order, we will prepare to produce, the estimated time of this process is about 7-10 business days.
- Delivery: when the produce process finishes, your item will be packed and shipped. Estimated delivery time is about 10-15 business days.
Because we are a Print on Demand Cpmpany so we need time to produce and ship it out. There is also a blooming of COVID-19 again leading to the delay in shipment. We will keep following up with the shipping provider. Please do not worry.
We hope that you can sympathize with us in this tough time. Besides, we are responsible for the package until you you receive it.
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
Quit hounding people to review before they get their products
Being bothered for a review, so here it is. Haven't even received my products yet, so how exactly am I supposed to review them? Maybe I'll change it when I get my items, but you shot your load already well before I've received my merchandise, so I probably won't remember. Hope you like the review. Maybe wait a little longer and let people get their items before you hound them to review.
8 September 2021
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
As we have mentioned in the email, there are some useful information that we think you would like to know:
- Produce: after you place your order, we will prepare to produce, the estimated time of this process is about 7-10 business days.
- Delivery: when the produce process finishes, your item will be packed and shipped. Estimated delivery time is about 10-15 business days.
Because we are a Print on Demand Cpmpany so we need time to produce and ship it out. There is also a blooming of COVID-19 again leading to the delay in shipment. We will keep following up with the shipping provider. Please do not worry. Please email us via support@gearhumans.com so we can help to find the best solution for both of us.
We hope that you can sympathize with us in this tough time. Besides, we are responsible for the package until you you receive it.
I haven’t gotten the jacket yet it’s…
I haven’t gotten the jacket yet it’s still shipping
12 August 2021
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
As we have mentioned in the email, there are some useful information that we think you would like to know:
- Produce: after you place your order, we will prepare to produce, the estimated time of this process is about 7-10 business days.
- Delivery: when the produce process finishes, your item will be packed and shipped. Estimated delivery time is about 10-15 business days.
Because we are a Print on Demand Cpmpany so we need time to produce and ship it out. There is also a blooming of COVID-19 again leading to the delay in shipment. We will keep following up with the shipping provider. Please do not worry. Please email us via support@gearhumans.com so we can help to find the best solution for both of us.
We hope that you can sympathize with us in this tough time. Besides, we are responsible for the package until you you receive it.
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
So far a week has past and I paid for…
So far a week has past and I paid for DHL express shipping and according to the tracking number, it states on the DHL site “a label has been generated but not handled by DHL yet. Also the tracking number link from your site takes me to the US Postal Service site automatically and it states “ no activity “. So I have to copy the tracking number to the DHL site. At this point my confidence in receiving my order is fading.
David
5 August 2021
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
As we have mentioned in the email, there are some useful information that we think you would like to know:
- Produce: after you place your order, we will prepare to produce, the estimated time of this process is about 7-10 business days.
- Delivery: when the produce process finishes, your item will be packed and shipped. Estimated delivery time is about 10-15 business days.
Because we are a Print on Demand Cpmpany so we need time to produce and ship it out. There is also a blooming of COVID-19 again leading to the delay in shipment. We will keep following up with the shipping provider. Please do not worry. Please email us via support@gearhumans.com so we can help to find the best solution for both of us.
We hope that you can sympathize with us in this tough time. Besides, we are responsible for the package until you you receive it.
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
Faster then expected delivery!
Even with having to travel over seas to its destination, my package was delivered within a few weeks of purchase, a lot faster then I had expected! And exactly what I ordered! Looks better in person. Shirt fits true, sweats run small.
5 August 2021
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
I bought one order and got so many…
I bought one order and got so many emails even after switching my preferences to get one email per month. Shipping isn't fast, but that's okay. Waiting on products to arrive to evaluate quality, but hopeful.
5 August 2021
Reply from Gearhumans
We are so sorry that you do not satisfy with your order. We promise to work again with our production department and resolve all the problems affecting our customer's experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
As we have mentioned in the email, there are some useful information that we think you would like to know:
- Produce: after you place your order, we will prepare to produce, the estimated time of this process is about 7-10 business days.
- Delivery: when the produce process finishes, your item will be packed and shipped. Estimated delivery time is about 10-15 business days.
Because we are a Print on Demand Cpmpany so we need time to produce and ship it out. There is also a blooming of COVID-19 again leading to the delay in shipment. We will keep following up with the shipping provider. Please do not worry.
We hope that you can sympathize with us in this tough time. Besides, we are responsible for the package until you you receive it.
Very helpful and great products
5 August 2021
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product. If you are interested in any product and would like to make a custom one, do not hesitate to email us via support@gearhumans.com
We look forward to seeing you shopping back,
Gearhumans!
I haven’t gotten a reply to my email
5 August 2021
Reply from Gearhumans
Hi Veronica,
We would like to say that after seeing your note with us, we sent you at least 3 emails about your orders but it seemed there was no reply. Please help us to check the spam section of your mail that you used to placed an order with us. We would like to hear your response soon.
We attached a photo of our item's measurement and just wait for you to check. If you still can not see any email from us. Please send us your recent contact via support@gearhumans.com so we can help you to resolve the problem as you are facing with. Please reply to us as soon as possible. Thank you so much.
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