Gecko Glazing Ltd. Reviews 16

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Everything i hoped for

Everything i hoped for. The product works is easy to fit and value for money. Very friendly and professional team who go out of their way to help with queries. It’s the answer I’ve been looking for to keep the Georgian windows I didn’t want to part with. Thank you!

11 April 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thank you so much for taking the time to leave this lovely review. They can make all the difference for a young company like ours, so we hugely appreciate it. Thanks also for being a customer. We hope your Gecko Panes give you many years of good service.

Rated 5 out of 5 stars

Impressive product and support

We were so impressed with Gecko Glazing from the start to the end of the process.

We had to wait a little while for our appointment with their surveyor, Nick. When he arrived, though, he was excellent. He was polite, and talked me through the whole Gecko process, including showing me samples of the frames.

Once we had our quote, the support team at Gecko were lovely. They responded to emails quickly and, whenever I needed advice, they gave clear responses. Similarly clear were their installation videos. I'm terrible at DIY, but I had no problem popping in the frames.

Gecko were also really accommodating when we asked to change our order a little bit. They gave us options for non-standard colours (which we didn't end up choosing), and splitting our order up to break up the cost. They were understanding when we ordered sample panes, and even honoured a discount that we might have otherwise missed out on because our sample panes took us under the threshold.

Also, in a period where it's too easy to buy cheap knock-offs on Amazon, we felt great about having a product made and supported in Scotland.

We're dead pleased with our Gecko panes and would recommend them for anyone that finds themselves freezing in their old, single-glazed homes!

14 April 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thank you SO much for taking the time to leave this lovely and in depth review. It can make all the difference for us. I'll make sure to show this to the rest of the team (they work really hard, so hearing kind words gives them a real boost).

Thanks also for being a customer. We massively appreciate it.

Rated 5 out of 5 stars

We had Gecko install their glazing in…

We had Gecko install their glazing in my daughter's flat. The work was carried out efficiently with the installer pointing out that two of the panes had scratches. These were reordered and installed without much delay. There is an appreciable difference in the level of noise (quieter) and heat - now much warmer.

10 March 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks so much for taking the time to leave a positive review (and apologies to be slow to acknowledge it). Glad to hear that your Gecko Panes are working well for you. Thanks very much for being a customer.

Rated 5 out of 5 stars

Really pleased with my gecko windows…

Really pleased with my gecko windows thus far. And a much more economical way of improving sash n case insulation.

Very straight forward and efficient company.
Installer Dennis was amazing and clarified any queries etc
Wouldn’t hesitate to recommend

Difficult to know re the longevity but I think with the proper care and maintenance will be okay
Thankyou

9 March 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thank you SO much for the positive review Joy we really appreciate it. Thanks also for being a customer. We hope your Gecko Panes give you many years of good service.

Rated 5 out of 5 stars

Excellent communication and great…

Excellent communication and great customer service. Everyone I met or communicated with was helpful and pleasant. The product itself was fitted a few days ago and is very smart and impressive, exactly as I'd been led to expect. It took a while to get it done though so I would advise people not to wait until the winter, like I did!

5 March 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks hugely for the positive review. Sorry for the wait. We're finally on top of our backlog!

Rated 5 out of 5 stars

Easy to work with, great job and good price too

Gecko were very easy to work with from the initial contact, to the on site measuring up for the glazing panels in our 1820s New Town flat in Edinburgh to the expert installation. The price was less than I was expecting having previously installed secondary glazing in a London house. Visitors have told us they notice a difference already in noise levels and draft reduction which is good to hear. Quieter and cosier is good! I recommend Gecko especially if you live in a period property.

10 February 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks so much for the positive review Andrew. We appreciate you letting others know of your experience, but most of all it gives the whole team a real boost to hear positive feedback. Thanks so much for being a customer.

Rated 4 out of 5 stars

Very good product - long delivery delay

First and foremost - the panes are amazing. Measured my 6 panes following the instructions they provide online and placed my order. Once arrived they were easy to install and have improved the room temperature. However, I placed my order on 18 November and only received them last week. Initally I received an email on 21 Novembw4 saying theyd been dealyed by about a week. I emailed on 4 December and was told its the busiest period but they were working as hard as they can. Called them on 14 January and was told my panes would arrive by Sunday. Sunday they hadnt arrived. I left a facebook comment and was told that they would be shipped soon. They arrived on 21 January. Although there was a rather long delay they were definitly worth the wait.

21 January 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks for the kind words Ross, and apologies for the long delay. Covid rolled through the production team - every week we expected everyone back we seemed to lose another couple of staff. Thankfully now back on top of things. We appreciate your custom and your patience, and hope your Gecko Panes give you many years of good service.

Rated 5 out of 5 stars

Fabulous product, great customer service.

I have placed and received two orders with Gecko Glazing now, and both have been exceptional. I have an 1890s Victorian semi with original leaded single glazed panes at the top of each window - very beautiful, but dreadfully inefficient, and covered in condensation.

These gecko panes have solved the issues with both condensation and the cold panes overnight. They are also a fraction of the price of looking to get the original windows replaced - which I didn’t want to do anyway.

The panes fit seamlessly into the casements and unless you’re looking for them, they’re virtually undetectable.

I’m a huge fan of this product, and the company representatives - who I had to contact with queries during their busiest time of the year - couldn’t have helped more. 10/10 great experience; I would recommend them to anyone. Order three will come imminently I’d imagine. Thanks again.

9 January 2026
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks so much for the kind words Rachael. They give everyone in the team a real boost. Much appreciated!

Rated 5 out of 5 stars

Gecko panes have been a godsend in my…

Gecko panes have been a godsend in my original sash windows in my Edwardian home! Such a relief to not have to hoover the windows every morning! Great customer service from Gareth and team!

28 November 2025
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks so much for the kind words Denise we really appreciate them.

Rated 5 out of 5 stars

A hidden gem...

I'm generally not one for writing reviews for companies, but having stumbled accross Geko Glazing whilst in search of a clean, efficient, cost-effective means of insulating my sash windows in my flat, I thought I'd reach out to them and order some panels.

A top-class, innovative product with branding, operations, communications from staff all on point.

Down to earth, friendly communications from a knowledgeable team, help to put your mind at ease.

I had a few urgent requests, which were dealt with immediately and fuelled with passion in their response to my queries.

An incredible solution to an age old problem, executed with precision, and delivered with impeccable standards. What a product. How they haven't got more market exposure, I'm not sure... but they will once people start finding out more about them.

Credit where credit is due. Thank you Sam, and to the team at Gecko Glazing. I will endeavour to order more panels from you in the future and will continue to sing your praises to others that I meet, especially in this terrifyingly cold winter that seems to be coming.

Your keeping the homes and hearts of your customers warm... Keep up the good work :-)

Paul

26 November 2025
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks SO much for the kind words Paul we really, really appreciate you taking the time.

Rated 5 out of 5 stars

They secondary glazed 2 rooms in…

They secondary glazed 2 rooms in October 2025.
The service was professional and punctual. The product seems to work but yet to have a really cold spell to fully test them out. We had them installed by Dennis. He did a great job.
Many thanks to the whole team

15 October 2025
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks so much for taking the time to post a positive review Michael. I'll pass on your kind words to Dennis I know he will appreciate them. Thanks for being a customer.

Rated 1 out of 5 stars

Very disappointing service from Gecko…

Very disappointing service from Gecko glazing. Took a month for them to send my order due to staff shortages.

When it eventually arrived, the first few days it appeared to work well but when it got colder the condensation re-appeared.

I contacted Gecko to get a refund as they claim that if you try one pane and it’s not for you/doesnt work they refund you but they do not have the courtesy to respond to the email let alone process the refund.

Very disappointing and unprofessional experience. I would avoid!!!

6 November 2025
Unprompted review
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Reply from Gecko Glazing Ltd.

Good evening Jo,

We're sorry to hear about the poor experience. This is our busiest time of year, so we're not as quick to respond as we'd like, but still no excuse.

And we will of course stand behind our full refund pledge (which we're quite proud of). This review doesn't show your full name of course. We'll try to find your email first thing tomorrow, but it would help us identify you quickly if you could email us again or give us a bell.

Have a nice evening.

Rated 5 out of 5 stars

I was sceptical about this working but…

I was sceptical about this working but it has worked exceptionally well. Our upstairs toilet had a window with two single glazed panels and it would often be covered in condensation in the mornings and the room was draughty and cold. All these problems have been solved and it looks great! I am about to renovate a window on the landing and instead of replacing it and spending thousands of pounds I am going to use Gecko!!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Great product for listed windows

I have a listed property with single glazed windows. I was looking at secondary glazing, vacuum glazing, and just getting brand new double glazed windows, all options were all too expensive. I was recommended gecko glazing as cheaper but just as thermally effective.

I’m really happy with the product. I was worried how it would look but it looks very smart. The room is noticeably warmer. The windows used to be cold to touch but now they feel the same temperature as the walls.

It took a couple of days altogether. It took one day to measure all the panes and put in the order (only four windows but about 30 little panes). Then once the order arrived, it took me a day to install them.

I like that you can open the windows still (which would be more difficult with secondary glazing) and they are straightforward to remove.

Happy with the service, price and product. Would highly recommend

1 February 2025
Unprompted review
Rated 4 out of 5 stars

Glasgow Gecko Panes experience

Had Gecko panes installed in Glasgow about 2 months ago, I paid for Gecko to install the panes on my large sash and pane windows. They had a 20% sale at the time. Grade B building, so installing proper double glazing is difficult.

Company communication was very good, whenever I called they answered quickly and clearly. I felt that the price was fair for the job. The surveyor/installed was polite, knowledgeable and efficient.

The installed windows look great, top marks. From the outside you cannot tell they are installed, from the inside the gecko boarder is thin and barely viewable.

The pane itself is surprisingly thin - if you have a large window and you touch it in the centre it deflects. Not sure how this would work with kids. I would prefer that there was an option for an extra few mm or some central & thin internal supports between panes.

Apparently glass gleaner can cause hazing, ie only clean with soapy water. Bit of a concern that someone will try to clean at some point and damage pane, but can manage. Asked and apparently UV won’t cause hazing.

The seal seems good. Still to properly test in proper winter, but do believe it will help with heat loss. Unable to test the 50% claim, given the thickness gut says optimistic.

I was hoping for a noticeable noise reduction as claimed - but have not noticed any significant reduction, this is disappointing. Possibly owning to the size of my panes?

In summary, fair price, good company, decent although thin product. look great. Will help with heat loss. Don’t notice sound reduction. Overall recommend.

8 August 2025
Unprompted review
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Reply from Gecko Glazing Ltd.

Thanks a lot for taking the time to post the in depth review Paul. It's helpful for both us and customers. Sincerely appreciated. We'll discuss all points raised within the team.

Regarding your point about the flexibility of your panes (which are indeed much larger than average), thicker Plexiglass is completely possible, but the extra weight would necessitate adjustment of sash weights on a vertically sliding sash window, which is quite a big job.

But the extra thickness would also probably contribute to improved noise reduction (we get surprisingly good feedback regarding noise reduction, so I'm sorry to hear you haven't noticed much). So we should perhaps at least offer this as an option to customers.

Anyway thanks again, and have a good day.

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