Geeektech.com Reviews 

927
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Horrible service. According to the item description on their website the cable I bought was compatible with all IMacs. Once it arrived and didn't fit, they acknowledged the cable wasn't compatible wit... See more

Rated 1 out of 5 stars

Bought two products, received two wrong items. Both of inferior quality and much cheaper than what I paid for. Contacted their customer service through telephone (no-one answering, call automaticall... See more

Rated 1 out of 5 stars

I ordered a leaving present for a colleague on 27th April still waiting. The comms are awful apparently they were out of stock but i didnt find that out until i chased a month later. Was told a week... See more

Rated 1 out of 5 stars

Products were partly broken, and the rest not too good a quality When I asked to return, I got a very slow (5 days?) reply on email that I should pay return costs and I should find out how it... See more

Company details

  1. Department store

Written by the company

Geeektech.com is een webwinkel voor iedereen met een voorliefde voor elektronica, coole gadgets, toffe gaming-accessoires en leuke cadeaus. Ons assortiment bestaat uit de nieuwste en populairste producten. Daarbij is je bestelling razendsnel bij je thuis dankzij onze geweldige verzendservice. Voor 17.00 uur besteld, betekend in de meeste gevallen: de volgende werkdag al in huis.


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1.1

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TrustScore 1 out of 5

927 reviews

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1.1

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Rated 1 out of 5 stars

Horrible service

Horrible service. According to the item description on their website the cable I bought was compatible with all IMacs. Once it arrived and didn't fit, they acknowledged the cable wasn't compatible with all IMacs and advised to send it back. I then paid over 10 euros extra to send it back, and now they claim they have not received this and I have not only lost the money I spent on a cable that didn't fit, I also don't have the cable to resell and I had to pay additional fees to send it back. Please be smarter than I was and buy whatever you need elsewhere.

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Bought a friend a present LAST YEAR…

Bought a friend a present LAST YEAR in APRIL. Still, has not arrived. Doesn't seem to bother them I have paid , but merchandise never arrived. Said that is DHL problem, but DHL never actually tried to deliver in an agreed time. Where is the thing i bough? who has it ? mistery! surely not my friend....

28 January 2019
Unprompted review
Rated 1 out of 5 stars

Don't bother......

I ordered a leaving present for a colleague on 27th April still waiting. The comms are awful apparently they were out of stock but i didnt find that out until i chased a month later. Was told a week ago it had been shipped but no tracking number (despite being charged for tracking) just called it was all interference and then cut off so i have filled in a contact me form lets see what happens, def wouldnt use Geeektech again

9 July 2018
Unprompted review
Rated 1 out of 5 stars

Products partly broken, no customer service on phone, poor service on email.

Products were partly broken, and the rest not too good a quality

When I asked to return, I got a very slow (5 days?) reply on email that I should pay return costs and I should find out how it works, with attached the statement that I had no rights in case I returned it

Luckily after this review, they messaged back and send out a return label, and fixed the problem. Still it took a long time, and I would not advise others to go for this. In case the products will work better/longer than expected I'll update this review.

Calling customer service left me waiting for 7 minutes and then the computer automatically hangs up. 3 times in a row.

Still the overall experience is quite bad, because they fixed the problem I'll go with two stars, and leave it open. I can imagine some people would have a better experience, although both the products and the customer service don't seem very reliable.

27 March 2018
Unprompted review
Rated 5 out of 5 stars

Easy to order and efficient delivery

Easy to order and efficient delivery. My third magsafe power adapter 60w I ordered for my macbookpro 13" has been working without any problems. Hope it lasts for a long time since my second one I bought from another supplier died within a year (the wire cord has split quite soon).

26 September 2017
Unprompted review
Rated 1 out of 5 stars

Two wrong products, very bad service

Bought two products, received two wrong items. Both of inferior quality and much cheaper than what I paid for. Contacted their customer service through telephone (no-one answering, call automatically disconnected after five minutes of waiting). Send An email; five days in, no reply. Send a Facebook message; waiting for a reply for five days and counting.

Bad quality, bad service. Do not order here!

9 September 2017
Unprompted review
Rated 2 out of 5 stars

Disappointing Apple MacBook Charger 60W Lightning 1G

I bought an Apple MacBook 13" 60W charger. After only a few months it was broken and I returned it for warranty reasons. They told me that it has a cable breakage and this is not covered by the warranty. I used the charger most of the time stationary at my work place. So there was not much movement. However, carrying the charger around should be normal usage behavior and a cable breakage after a couple of months still proofs poor quality and should be covered by the warranty.

All I got was a discount on a new charger (9€) after paying 6€ for returning the broken one.. disappointing.

11 August 2017
Unprompted review
Rated 4 out of 5 stars

Fine service but i believe you can improve it

I bought 10 Geeek GU10 Warm White LED Spot 6W 2700K but i noticed that you sent me different units than the pics shows in your website, fortunately in this case i can live with it. please be aware next time.

IN other hand I think is good idea to check your paypal payment gateway because i placed the order on Saturday before 5pm (honestly im not really sure) but the fact is i received an email next day telling me that i didnt pay, so i went back to my geeektech account and yes was true!, you didnt receive my payment in my first try, being honest i have no clue what happened, maybe was at my end or perhaps was at yours, thats why im suggesting you to double check your paypal payment gateway.

I know that making business is a hard job and i would like to give you 5 stars, overall i liked your service so just take my opinion as an input.

Best Regards

11 January 2017
Unprompted review
Rated 3 out of 5 stars

Confusion about delivery time, but OK-ish in general

The info on the website is misleading. It says that if you place an order before 17.00 h, delivery will be the next day. What they mean is working days, both for ordering and delivery. Ordering on Saturday resulted in delivery on Tuesday. I expected and needed it to be Monday. I phoned them and they promised to make it clearer. According to them, in NL everybody would understand that working days are meant. Well, count me out. In a time of 24/7 economy, 24/5 is just not good enough.

28 July 2016
Unprompted review

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