I ordered a fan from Amazon which a part was missing. Rather than send it back I contacted the company. Took a bit of toing and froing but eventually they sent out the missing part. If it wasn't for t... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I wrote a review in July as my experience with Geepas hadn't been a great experience. Since writing the review they have made contact and have dealt with my complaint. I have now received my items,... See more
Company replied
My rice cooker broke not even six months after purchase but the team did supply me with a replacement very swiftly. The customer service was kind and responsive. Especially Sreya MS.
Company replied
Purchased the GEEPAS Electric Bug Killer UV Light Fly Zapper for indoor use. It’s chemical-free and works well for flies, mosquitoes, moths and other flying insects. It was easy to order and arri... See more
Company replied
Company details
- #120 of 132 best companies in Appliance shop
- #88 of 94 best companies in Kitchenware Shop
- #12 of 14 best companies in Electrical appliance wholesaler
- #57 of 65 best companies in Electronics Company
- #129 of 135 best companies in Kitchen supply shop
- #15 of 18 best companies in Vacuum Cleaner Shop
Written by the company
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Contact info
United Kingdom
- geepas.co.uk
3.8
Great
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Got next day delivery
Got next day delivery, ordered on Tuesday and still waiting. They use that carrier Evri, enough said, not helping themselves there.
29 August 2026
Reply from Geepas UK
Hi Colm ,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Maya,
Thank you so much for your kind feedback. We're delighted to hear that you found our product affordable and great value for money. We truly appreciate your support and choosing Geepas!
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Manprret,
Thank you for your positive feedback. We're delighted to hear that you were happy with the speedy delivery. We truly appreciate your support!
Kind regards,
Geepas Customer Support
Cream bread bin
It came quickly and is a good size bread bin and hinged lid good and am pleased with it although was bent when received but have managed to get it right. Now pleased with it and would recommend
28 August 2026
Reply from Geepas UK
Hi Kathryn,
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with the bread bin and its quality. We truly appreciate your recommendation and support.
Kind regards,
Geepas Customer Support
Delivered to wrong address and…
Delivered to wrong address and registration extremely difficult .
27 August 2026
Reply from Geepas UK
Hi Peter,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Charles ,
Thank you for your wonderful feedback. We're delighted to hear that everything was perfect and that you had such a positive experience. Your kind words and support mean a great deal to us.
Kind regards,
Geepas Customer Support
Good product and delivery on time.
28 August 2026
Reply from Geepas UK
Hi Selvin ,
Thank you for your positive feedback. We're delighted to hear that you're happy with the product and that your order was delivered on time. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Fantastic service
Absolutrly brilliant most effective and efficient customer service Iv'e ever had
1 September 2026
Unprompted review
Reply from Geepas UK
Hi HC,
Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our customer service and found our team efficient and helpful. Your kind words mean a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
good experience
I had some issues while delivering items but sorted out quick. Good service
27 August 2026
Reply from Geepas UK
Hi Venkat,
Thank you for your feedback. We're pleased to hear that the delivery issue was resolved quickly and that you had a good experience with our service.
Kind regards,
Geepas Customer Support
Mmm the kettle is OK...looks lovely …
Mmm the kettle is OK...looks lovely but is quite plasticky....the temp gauge has slipped around... but t doesn't really work as it should as the sensor for it is too high inside the kettle and is rarely actually touching the water...shame but keeping it is better than the palaver of returning.....😔
26 August 2026
Reply from Geepas UK
Hi Mrs E J Gardner,
Thank you for your honest feedback.
We're pleased to hear that you like the look of the kettle, but we're sorry to hear about the issues with the temperature gauge and sensor. We understand your disappointment and appreciate you taking the time to share these details.
We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team at support@geepas.co.uk with your order details, and we'll be happy to assist.
Kind regards,
Geepas Customer Support
Modern, High-Tech Toaster – Absolutely Love It!
⭐⭐⭐⭐⭐
I’m extremely happy with my purchase! The toaster looks fantastic and feels very modern and high-tech. I love that it’s fully digital with a touchscreen, which makes it so easy and convenient to use. The extra-long slots are perfect, it heats up quickly, and toasts the bread evenly. Great quality, stylish design, and excellent value for money. I’m very pleased with it and would definitely recommend it!
17 August 2026
Reply from Geepas UK
Hi Lubna,
Thank you for your fantastic feedback.
We're delighted to hear that you love the modern design and digital touchscreen of your toaster, and that you're pleased with its performance and quality. It's wonderful to know that you're enjoying the convenience and value for money it offers.
We truly appreciate your recommendation and support. Thank you for choosing Geepas.
Kind regards,
Geepas Customer Support
The tap leaks after use for awhile
The tap leaks after use for awhile. This is no good as it makes thd floor too wet.
21 August 2026
Reply from Geepas UK
Hi Michelle,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Nazmunnisha ,
Thank you for your wonderful feedback.
We're delighted to hear that you had a very good experience with us. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Eimy ,
Thank you for your feedback.
We're pleased to hear that you're happy with the product overall. We appreciate your honest feedback and will continue working to improve our products and services.
Thank you for choosing Geepas.
Kind regards,
Geepas Customer Support
Great products bought smart kettle and…
Great products bought smart kettle and toaster look fantastic, had an issue with delivery (Evri) customer services sorted it right away and had a replacement a few dats later. Communication from staff was great always replied and did a great job
20 August 2026
Reply from Geepas UK
Hi Chris ,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your smart kettle and toaster and that our customer service team was able to resolve the delivery issue promptly. It's great to know that you were pleased with the communication and support you received.
We truly appreciate your kind words and choosing Geepas.
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Donna ,
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with our service. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Reply from Geepas UK
Hi Kev,
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with our service and fast delivery. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Good machine
Almost everything is good about this little machine. It pulls my beard hair sometime for some reason, that is the only reason of 4 stars.
16 August 2026
Reply from Geepas UK
Hi Syed,
Thank you for your positive feedback.
We're pleased to hear that you're happy with the product overall. We also appreciate your feedback regarding the beard hair pulling and will take your comments on board as we continue to improve our products.
Thank you for choosing Geepas and for sharing your experience.
Kind regards,
Geepas Customer Support
Excellent value Very Fast Delivery very…
Excellent value Very Fast Delivery very pleased with this set of Kitchen Appliances will buy Geepas again in the future
21 August 2026
Reply from Geepas UK
Hi David ,
Thank you for your wonderful feedback.
We're delighted to hear that you're pleased with your kitchen appliances and found them to be excellent value for money with fast delivery. We're especially happy to know you're considering Geepas again in the future.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
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