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Gejser Reviews 

14,928
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂 Grea... See more

Company replied

Rated 5 out of 5 stars

Super god service! Er så glad for min maskine og nethe var så sød og god til at hjælpe! :)

Company replied

Rated 4 out of 5 stars

Always perfect, Thank You Gejser. I asked, if they could make the nice ENVA much more mild e.g. 5mg nicotine, but unfortunately they are not able to do that. 18 mg, 12 mg is too strong. I wish we will... See more

Company replied

Company details

  1. Electronic cigarette store

About Gejser

Written by the company

GEjSER - Over 14 års erfaring i e-cigaretter

GEjSER var den første til at åbne en fysisk butik i Århus, og siden da er mange flere kommet til. Vi har derfor mere end 10 års erfaring med salg af elektroniske cigaretter.

Navnet GEjSER symboliserer alt det, vi står for: nordisk urkraft, styrke og ikke mindst damp.

Vi har et kvalificeret team af eksperter inden for elektroniske cigaretter, der altid står klar til at hjælpe. Skulle du have spørgsmål, er vores kundeservice altid tilgængelig på telefon 26 22 07 07 eller e-mail support@gejser.dk alle hverdage. Uanset om din henvendelse drejer sig om bestilling, levering af din pakke eller vejledning om e-cigaretter, er vi her for dig.

Vi pakker og sender alle webordrer 365 dage om året fra vores webshop, med dag-til-dag levering. Hvis du søger personlig rådgivning, kan du besøge en af vores mere end 50 butikker rundt om i landet.

Vores produkter er løbende under kontrol af Sikkerhedsstyrelsen, hvor e-cigaretter og e-væske registreres og godkendes. Dette sikrer den højeste sikkerhed for forbrugeren.

Hvorfor vælge GEjSER

Written by the company

Kvalitet altid i fokus
Hos GEjSER er kvalitet altid i højsædet. Vi udvælger nøje alle vores produkter for at sikre, at du som kunde får den bedst mulige oplevelse. Vores tætte samarbejde med Sikkerhedsstyrelsen betyder, at du kan være tryg ved, at alle GEjSER's produkter overholder gældende dansk lovgivning.
Hurtig levering – året rundt
Vi pakker webordrer hver eneste dag, hele året. Bestiller du inden kl. 15:30, håndterer vi din ordre samme dag, og vælger du DAO, kan du forvente din pakke allerede dagen efter – også i weekender og på helligdage. Vi leverer hurtigt og effektivt, så du aldrig skal vente længe.
Landsdækkende bytteservice
Med over 50 butikker fordelt over hele Danmark, gør vi det nemt for dig at bytte varer eller få personlig rådgivning. Uanset om du bor i en storby eller en mindre by, står vi klar til at hjælpe dig i en af vores mange GEjSER-butikker.
Prismatch – altid konkurrencedygtige priser
Vi stræber efter at tilbyde de bedste priser på hele vores sortiment. Finder du en vare billigere hos en konkurrent, matcher vi altid prisen – fordi vi mener, at kvalitet og gode priser skal gå hånd i hånd.

GEjSER tilbyder en nem bytteservice i over 50 butikker landet over.

Over 50 butikker står klar til at hjælpe dig med dit bytte.

Har du brug for at bytte dit produkt? Hos GEjSER er det nemt! Med vores landsdækkende bytteservice kan du besøge en af vores over 50 butikker og få byttet varen. Hurtigt og bekvemt.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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4.7

All reviews

(14,928)

1,100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great products!

1 April 2022
Gejser logo

Reply from Gejser

Hi Loana.

Thank you very much for this nice review!

Best regards.
Mikkel - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

God service 😊

18 March 2022
Gejser logo

Reply from Gejser

Hej Camilla.

Vi er superglade for at du har fået en 5 stjernet oplevelse hos os. Vi ser frem til at pakke din næste ordre og levere 5 stjerne igen😊

Venlig hilsen
Line - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Not many words need to describe this…

Not many words need to describe this brand. JUST LOVE IT
P.S.: please don't remove fancy fruit and berries flavors from the variety of your products. :)

14 March 2022
Gejser logo

Reply from Gejser

Hi.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Everything is perfect

Everything is perfect. Keep it up guys!

9 March 2022
Gejser logo

Reply from Gejser

Hi Wolly.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Cool 😎

Thank you for delivery 🙂

25 February 2022
Gejser logo

Reply from Gejser

Hi Zsuzsanna.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Fint sted at handle

23 February 2022
Gejser logo

Reply from Gejser

Hej Bjarne.

Vi takker mange gange for dine 5 stjerner! Vi er glade for at du er tilfreds med vores service og ser frem til at pakke din næste ordre😊

MVH
Line - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Hurtig levering

Hurtig levering. God kvalitet

21 February 2022
Gejser logo

Reply from Gejser

Hej Martin.

Vi takker mange gange for din super fine anmeldelse! Vi er glade for at du er tilfreds med at handle hos os og glæder os til at levere 5 stjerner igen😊

Mange hilsner
Line - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Good price

Good price, perfect service 👏👏

20 February 2022
Gejser logo

Reply from Gejser

Hi Gabriel.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Love IT

Love IT, even gør Candies to order :)

11 February 2022
Gejser logo

Reply from Gejser

Hi Kacper.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Best service fast shipping excellent…

Best service fast shipping excellent prices

6 February 2022
Gejser logo

Reply from Gejser

Hej Yordan.

Vi takker mange gange for din super fine anmeldelse! Vi er glade for at du er tilfreds med at handle hos os og læder os til at levere 5 stjerner igen😊

Mange hilsner
Line - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Best shop in town

5 February 2022
Gejser logo

Reply from Gejser

Hi Antonis.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

It’s so nice with the fast delivery

It’s so nice with the fast delivery. It come a day or two after you order it and you get a nice little treat along with your order

28 January 2022
Unprompted review
Gejser logo

Reply from Gejser

Hi Freja.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Good delivery time!

24 January 2022
Gejser logo

Reply from Gejser

Hej Radu.

Vi er superglade for at du har fået en 5 stjernet oplevelse hos os. Vi ser frem til at pakke din næste ordre 😊

Venlig hilsen
Line - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

As usual perfect service and delivery…

As usual perfect service and delivery in time

26 November 2021
Unprompted review
Gejser logo

Reply from Gejser

Hi JG.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 5 out of 5 stars

Very helpful guys

Very helpful guys, super fast delivery

1 November 2021
Gejser logo

Reply from Gejser

Hi Andrii.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

Rated 3 out of 5 stars

Took four days to arrive

Took four days to arrive. Previously arrived the day after the order

26 October 2021
Gejser logo

Reply from Gejser

Hello Alan.

We're sorry that the delivery didn't live up to the expectations this time, as we strive to do our best every single time. If there should be any problems with delivery next time, don't hesitate to contact our customer service, as we will do our best to help you, one way or another.

Best regards

Franck S. - Customer Service representative, SMOKE-IT

Rated 5 out of 5 stars

Det spiller bare all tid

16 September 2021
Gejser logo

Reply from Gejser

Hej Henrik.

Jeg har snakket med dao om din pakke som de desværre ikke kan finde ☹ Jeg sender derfor en ny afsted med det samme 😊

Venlig hilsen
Line - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Super

Super Super dupper

15 September 2021
Gejser logo

Reply from Gejser

Hej Maria.

Vi takker mange gange for dine 5 stjerner! Vi er glade for at du er tilfreds med vores service 😊

MVH
Franck - Kunderådgiver, SMOKE-IT

Rated 5 out of 5 stars

Good and fast

12 September 2021
Gejser logo

Reply from Gejser

Hi Onursez.

Thank you so much for this great review! We really appreciate it😊

Best regards
Line – Customer service advisor, SMOKE-IT

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