I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂 Grea... See more
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Super god service! Er så glad for min maskine og nethe var så sød og god til at hjælpe! :)
Company replied
Always perfect, Thank You Gejser. I asked, if they could make the nice ENVA much more mild e.g. 5mg nicotine, but unfortunately they are not able to do that. 18 mg, 12 mg is too strong. I wish we will... See more
Company replied
Quick delivery as always:) thanks. Ps: Thank you 4 a lollipop:)
Company replied
Company details
About Gejser
Written by the company
GEjSER - Over 14 års erfaring i e-cigaretter
GEjSER var den første til at åbne en fysisk butik i Århus, og siden da er mange flere kommet til. Vi har derfor mere end 10 års erfaring med salg af elektroniske cigaretter.
Navnet GEjSER symboliserer alt det, vi står for: nordisk urkraft, styrke og ikke mindst damp.
Vi har et kvalificeret team af eksperter inden for elektroniske cigaretter, der altid står klar til at hjælpe. Skulle du have spørgsmål, er vores kundeservice altid tilgængelig på telefon 26 22 07 07 eller e-mail support@gejser.dk alle hverdage. Uanset om din henvendelse drejer sig om bestilling, levering af din pakke eller vejledning om e-cigaretter, er vi her for dig.
Vi pakker og sender alle webordrer 365 dage om året fra vores webshop, med dag-til-dag levering. Hvis du søger personlig rådgivning, kan du besøge en af vores mere end 50 butikker rundt om i landet.
Vores produkter er løbende under kontrol af Sikkerhedsstyrelsen, hvor e-cigaretter og e-væske registreres og godkendes. Dette sikrer den højeste sikkerhed for forbrugeren.
Hvorfor vælge GEjSER
Written by the company
- Kvalitet altid i fokus
- Hos GEjSER er kvalitet altid i højsædet. Vi udvælger nøje alle vores produkter for at sikre, at du som kunde får den bedst mulige oplevelse. Vores tætte samarbejde med Sikkerhedsstyrelsen betyder, at du kan være tryg ved, at alle GEjSER's produkter overholder gældende dansk lovgivning.
- Hurtig levering – året rundt
- Vi pakker webordrer hver eneste dag, hele året. Bestiller du inden kl. 15:30, håndterer vi din ordre samme dag, og vælger du DAO, kan du forvente din pakke allerede dagen efter – også i weekender og på helligdage. Vi leverer hurtigt og effektivt, så du aldrig skal vente længe.
- Landsdækkende bytteservice
- Med over 50 butikker fordelt over hele Danmark, gør vi det nemt for dig at bytte varer eller få personlig rådgivning. Uanset om du bor i en storby eller en mindre by, står vi klar til at hjælpe dig i en af vores mange GEjSER-butikker.
- Prismatch – altid konkurrencedygtige priser
- Vi stræber efter at tilbyde de bedste priser på hele vores sortiment. Finder du en vare billigere hos en konkurrent, matcher vi altid prisen – fordi vi mener, at kvalitet og gode priser skal gå hånd i hånd.
GEjSER tilbyder en nem bytteservice i over 50 butikker landet over.
Over 50 butikker står klar til at hjælpe dig med dit bytte.
Har du brug for at bytte dit produkt? Hos GEjSER er det nemt! Med vores landsdækkende bytteservice kan du besøge en af vores over 50 butikker og få byttet varen. Hurtigt og bekvemt.
Contact info
Erhvervsparken Klank 3, 8464, Galten, Denmark
- +45 26 22 07 07
- support@gejser.dk
- gejser-ecigaret.dk
4.7
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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🤌🏻 great service and products
10 February 2023
Unprompted review
Reply from Gejser
Hi Dalanidis.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
I didn t get the package
6 February 2023
Reply from Gejser
Hi Alexandru.
Thank you for this review.
We are sorry to hear that you haven't recieved your package yet. In DAO's system it says the package couldn't be delivered at the address. Maybe they didn't have access to your appartment building. It should be delivered at the nearest parcel shop, whitin a day or two.
Best Regards
Mikkel - Customer support
Fast response fast shipping
Fast response fast shipping. But had trouble with delivery. Would be fun to return pakkebox options
4 February 2023
Reply from Gejser
Hello Ernestas.
Thanks for the great review. We're sorry you had some issues with the delivery, but happy you all in all are satisfied with our service.
Best regards.
Franck S. - Customer Service Representative, GEjSER
Super god service i City2 Tåstrup
13 January 2023
Unprompted review
Reply from Gejser
Hej Roni.
Tusinde tak for de 5 stjerner.
Vi sender din fine anmeldelse videre til personalet i Tåstrup.
MVH
Franck, Kunderådgiver - GEjSER
very friendly workers
9 January 2023
Unprompted review
Reply from Gejser
Hi Mika.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
Fantastic service!!!
Fantastic service! Nice products! Quick and easy delivery. Will definitely shop here again!!!
25 December 2022
Unprompted review
Reply from Gejser
Hi Sofie.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
Waiting 3 days for one bottle.
Waiting 3 days for one bottle.. 🤦♂️ Still don't get it..
28 October 2022
Reply from Gejser
Hi Mindaugas.
Thank you for your review!
We called DAO the day you contacted us, regarding your package. They started a search for the package that day.
In their system, the package should have been delivered this saturday.
If not, please contact our customer service. Either on 26 22 07 07 or support@gejser.dk
Best regards.
Mikkel A - Kunderådgiver, GEjSER
Reply from Gejser
Hej Tetiana.
Vi er superglade for at du har fået en 5 stjernet oplevelse hos os! 😍
Vi ser frem til at pakke din næste ordre og levere 5 stjerne igen 🚚📦
Venlig hilsen
Line - Kunderådgiver, GEjSER
Haven’t gotten it yet but I bet it will…
Haven’t gotten it yet but I bet it will be nice
25 October 2022
Reply from Gejser
Hej Indriði.
Vi er superglade for at du har fået en 5 stjernet oplevelse hos os! 😍
Vi ser frem til at pakke din næste ordre og levere 5 stjerne igen 🚚📦
Venlig hilsen
Line - Kunderådgiver, GEjSER
Reply from Gejser
Hello Marlena.
We are sorry that you've experienced an error with your orders.
I've returned the amount back to your account, and returned the excess delivery.
Best regards.
Franck S. - Customer service representative, GEjSER
Super levering
6 October 2022
Reply from Gejser
Hej Christian.
Vi er glade for, at du føler du har fået en 5-stjernet oplevelse!
Venlig hilsen,
Franck - Kunderådgiver, GEjSER
Ordered Saturday morning
Ordered Saturday morning, arrived sometime Sunday, wow.....👌
25 September 2022
Unprompted review
Reply from Gejser
Hej Max.
Thanks a lot for the 5 stars! It's really appreciated.
Best regards,
Franck - Kunderådgiver, GEjSER
Thank you Franck
Thank you, Franck, for efficiently fixing the issue with the delivery :) the parcel has arrived, and just in time as I was about to run out.
Since moving to Denmark, Gejser have been my go to guys for ecigs, and the quality of their products, and customer service, is top notch (this is coming from someone who's been on the ecig train for over 10 years). Take it from me, these guys are trustworthy, nice, and have quality products.
13 September 2022
Unprompted review
Reply from Gejser
Hi John.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
Reply from Gejser
Hi Antonio.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
VERY GOOD!!!
14 July 2022
Unprompted review
Reply from Gejser
Hej Mette.
Tusinde tak for din fantastiske anmeldelse! 😍
Vi elsker at levere 5 stjerner og glæder os til at pakke din næste ordre 🚚📦
De bedste hilsner
Line - Kunderådgiver, GEjSER
Reply from Gejser
Hi Bohdan
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, SMOKE-IT
Reply from Gejser
Hello Linards!
We thank you for your 5-star review! We really appreciate it, and we look forward to handle your next order.
Best regards
Franck - Customer service representative, GEjSER
Absolut intet at klage over varerne kom…
Absolut intet at klage over varerne kom som lovet.
28 April 2022
Reply from Gejser
Hej Bent.
Tusinde tak for din fantastiske anmeldelse! Vi elsker at levere 5 stjerner og glæder os til at levere 5 stjerner igen næste gang 😊
De bedste hilsner
Franck - Kunderådgiver, SMOKE-IT
Always helpful in the store.
Always helpful in the store.
Always on time, when ordered online.
3 April 2022
Reply from Gejser
Hi Ross.
Thank you very much for this nice review!
We really appreciate it.
Best regards.
Mikkel - Kunderådgiver, SMOKE-IT
Super god service
Super god service, og hurtig levering.
Kan klart anbefale at handle hos SMOKE-IT
2 April 2022
Reply from Gejser
Hej Zille.
Mange tak for din fine anmeldelse!
Den sætter vi stor pris på.
De bedste hilsner
Mikkel - Kunderådgiver, SMOKE-IT
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