I ordered a pukhraj ,i live in usa .The delivery was fast .ANKIT RAI assisted me with the purchase .He was so informative and hospitable .Due to time difference i would often communicate with him in... See more
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Gems mantra is one the of best and most professional working stone company in India.Their stones and bracelets are authentic and has been helping from a long time. Their customer care support has a... See more
Company replied
I live in United States but wanted to order Rudraksha from Gems Mantra and receive through one of my friend who’s coming back to US within a week. I contacted Astro Arun Pandit, and they were so flexi... See more
Company replied
Ordered 7 mukhi Rudraksha. Loved their packing and a red thread along. Which was a professional approach. However, It would have been great if a small note as to what to do before wearing as Instruct... See more
Company details
Written by the company
Gemsmantra is the best online gemstone store/shop in India which deals in 100% natural, untreated & best quality Gemstones at the lowest prices. Gems experts or Gemologists buy the best gemstones directly from mines. Browse from our rare collection of precious gems like Burmese Ruby, Pukhraj (Kashmir & Yellow, Blue Sapphires) & emerald, Australian Opal, South Sea & Basra Pearls, and many more. All our Gemstones are certified by a reputed Gem Testing Laboratory and best value for money.
Contact info
3rd Floor, Ofis Square Tower, Sector 3, Noida, Uttar Pardesh, 201301, Noida, India
- 8115100628
- support@gemsmantra.com
- gemsmantra.com
4.4
Excellent
541 reviews
Replied to 30% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I Have not received my money back
I Have not received my money back, for additional amount I paid for the item bought. From long time I am doing followup with the Gemsmantra team but I didn't receive my money.
17 May 2025
Unprompted review
Reply from gemsmantra.com
Dear Niti,
We are truly sorry to hear that you have not received your refund yet. Please be assured that we take such matters seriously.
To help us look into this on priority, we kindly request you to share your order ID. Once we receive these details, our team will immediately investigate the issue and ensure a swift resolution.
Thank you for your patience and understanding. We are here to make this right for you.
Regards,
Team Gemsmantra
My stone was cracked they instantly…
My stone was cracked they instantly noticed and replaced it with another stone. The delivery was a bit urgent and they cooperated there as well. Satisfied with the products and service.
5 June 2025
Unprompted review
Reply from gemsmantra.com
Dear Samridhi,
Thank you so much for your kind words! We are truly glad to hear that you are satisfied with both the product and our service. Your trust means a lot to us. If you ever need any assistance in the future, we are just a message away.
Regards,
Team Gemsmantra
no. 1 fraud
no. 1 fraud i bough nepali 2mukhi rudraksha which cost 41k and received indian rudraksha which cost 2k. when i contacted to them they said write mail and no respone received from them.
6 June 2025
Unprompted review
Reply from gemsmantra.com
Dear Gurmal,
We are really sorry to hear this and completely understand how frustrating it must be. Please share your order number and the contact details you used while placing the order, so we can check your case personally and resolve it as soon as possible. Your trust matters to us, and we’re here to make things right.
Regards
Team Gemsmantra
Ordered with less time line but Happily received on time.
I live in United States but wanted to order Rudraksha from Gems Mantra and receive through one of my friend who’s coming back to US within a week. I contacted Astro Arun Pandit, and they were so flexible and make sure my order was delivered on a priority. They really took primary care of my order so well and Ankit rai was always available to me over the whatsapp chats even though from different time zone. Great Customer service and I received the product looks good with nice packaging. Thanks a lot Gems Mantra for the wonderful Experience.
5 May 2025
Unprompted review
Reply from gemsmantra.com
Dear Subha,
Thank you so much for your kind words and for trusting Gems Mantra all the way from the United States! We are truly glad we could make your experience smooth and timely. It means a lot to hear that Ankit and our team could support you across time zones and deliver your Rudraksha with care and dedication. Your satisfaction is our biggest reward. Wishing you positivity and blessings always!
Regards,
Team Gemsmantra
Great. experience from gems mantra
My experience to purchase rudraksh from gemsmantra is amazing right from the beginning till it reaches to me Mr Ankit sales consultant has listen to my requirements with patience and guided me through out the process Guru ji has advised me to wear 2 mukhi and 14 mukhi rudraksh together Ankit convince me anout the quality of these rudraksh ( nepali ) and gave assurance about quality of Rudraksh
He is very supportive, calm and polite He has customised with the gold pendent as per my requirements
I love to buy from gems mantra
15 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Veena,
Thank you so much for sharing your wonderful experience! We are truly delighted to hear that your journey with Gems Mantra, from consultation to delivery, was smooth and fulfilling. Ankit’s dedication to understanding your needs and ensuring quality is something we deeply value. We are glad you are happy with the customized gold pendant and the Rudrakshas as per Guruji’s advice. Your trust and appreciation mean the world to us. Looking forward to serving you again soon!
Regards,
Team Gemsmantra
Subject: Extremely Disappointed with Lack of Communication and Delivery - Order for 14 Mukhi (Order no.89834) from Gems Mantra
Subject: Extremely Disappointed with Lack of Communication and Delivery - Order for 14 Mukhi (Order no.89834) from Gems Mantra
I recently placed an order for a 14 Mukhi Rudraksh from Gems Mantra and am extremely disappointed with the complete lack of communication and updates regarding my delivery. This is an expensive item, and despite regularly reaching out to Gems Mantra, I have received no information about when I can expect my order to arrive. The absence of any proactive updates or even responses to my inquiries is unacceptable. I urge potential buyers to consider this lack of customer service before making a purchase, especially for high-value items from Gems Mantra.
6 May 2025
Unprompted review
Reply from gemsmantra.com
Dear Customer,
Dear Tanibir,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused. Please be assured that your order will be shipped within the next 48 hours. Our support team is already in touch with you on WhatsApp to assist you with all the details and updates.
We appreciate your patience and understanding. If you have any further questions, please feel free to reach out to us anytime.
Regards,
Team Gemsmantra
The gemstone looks good but the only…
The gemstone looks good but the only problem was the delivery time it took little more than usual to deliver me the gemstone. The quality is top notch highly recommend. Also the salesperson Kirti she was of great help during the entire journey.
27 May 2025
Unprompted review
Reply from gemsmantra.com
Dear Sir,
Thank you so much for your valuable feedback! We are delighted to hear that you loved the quality of the gemstone and had a great experience with Kirti, we will surely pass on your kind words to her. We sincerely apologize for the delay in delivery and truly appreciate your patience. Your support means a lot to us!
Regards,
Team Gemsmantra
Reply from gemsmantra.com
Dear Babita,
Thank you so much for your kind words! Your feedback truly motivates us to keep giving our best. If you ever need any assistance, we’re always here to help you!
Regards,
Team Gemsmantra
Horrible experience 0/100
Horrible service, took back the product and didn’t even give refund. Blocked my number now. They just cut my call when I mentioned refund. DO NOT BUY.
14 May 2025
Unprompted review
Reply from gemsmantra.com
Dear Sir,
We are truly sorry to hear about your experience, and we understand how frustrating this must have been for you. This is certainly not the kind of service we aim to deliver.
Kindly share your order details (order ID) by writing to us at support@gemsmantra.com. Our team will review your case on priority and work towards a resolution at the earliest.
Regards,
Team Gemsmantra
Recommended place to purchase
I have purchase two gemstones , the PIC sargam had communicate and explain to me in details regarding the gemstones quality and price. very humble , soft spoken and respectful.Always available to answer my queries. I do strongly recommend and it is a trustworthy place to purchase.
28 March 2025
Unprompted review
Reply from gemsmantra.com
Dear Sir,
Thank you so much for your kind words and trust! We are delighted to hear that you had a positive experience with Sargam and found our service transparent and respectful. Your recommendation truly means a lot to us.
Wishing you positivity, prosperity, and powerful results from your gemstones!
We are always here whenever you need us.
Regards,
Team Gemsmantra
They have been fooling around from 13…
They have been fooling around from 13 days where the order was supposed to get delivered in 5days.
Their customer service are not professional at all if u question them more and ask for ur order they Hungup.
30 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Shubham,
We are truly sorry to hear about the delay and your experience with our support team. This is not the level of service we aim to provide. Please share your order details with us at support@gemsmantra.com or aor call at 7236936969 so we can look into this immediately and resolve the issue for you.
Regards,
Gemsmantra
Service by Kirti was really good
Service by Kirti was really good. Really appreciate how she followed up and was briefing me about the all the steps. She also helped me change the address and she sent me video of the product before dispatching which shows sincerety about work and care about customer. Thank you for your support.
13 May 2025
Unprompted review
Reply from gemsmantra.com
Dear Debolina,
Thank you so much for your wonderful feedback! We are truly glad to hear about your positive experience with Kirti she always strives to go the extra mile for our customers. Your satisfaction is our top priority, and it's great to know that the updates, follow-ups, and care made a difference. We truly appreciate your trust in GemsMantra and look forward to serving you again soon!
Regards,
Team Gemsmantra
My experience with Gemsmantra !!
After my recent purchase from gemsmantra, I would highly recommend the portal for your stone/rudrakhsa preference. The way experts from gemsmantra handled my case is really appreciable specially Sargam who have relevant knowledge and patience to handle our choice and case in recent times.
30 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Biswajeet,
Thank you so much for your kind words and trust in Gemsmantra, Vinay! We are truly delighted to know that your experience with us especially with our expert Sargam was smooth, knowledgeable, and supportive. Your satisfaction means the world to us, and we are always here to guide you with authenticity, care, and the right energies.
Regards
Gemsmantra
Product Product was good as described. Wearing it from last couple of days without any problem. good as described
Product was good as described. Wearing it from last couple of days without any problem.
22 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Jayanti,
Thank you so much for your feedback! We are really happy to hear your experience. Please reach out to us if you need any assistance, we are here to help you.
Regards,
Team Gems Mantra
Worthy…
This was great experience.The quality of Amethyst could only be feel in hands. You can rely on the purity of gemsmantra. Only I request to the provider to please provide some instruction manual with it as other website provides.Thankyou!
18 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Karuna,
We are glad to hear you had a great experience. Please be assured that we have taken a note of your suggestion regarding manual, we will definitely look into it. Wishing you positivity and light.
Regards,
Team Gems Mantra
Gems mantra is one the if best and most…
Gems mantra is one the of best and most professional working stone company in India.Their stones and bracelets are authentic and has been helping from a long time. Their customer care support has always been taking care of the customer.
I am highly satisfied and would strongly recommend in case anyone wants any guidance , stones, Rudraksh , gifts in the field of occult.
Top leading company of India 👍
18 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Ruchika,
Thank you so much for your kind words and appreciation! We are happy to hear that you have had such a positive experience with Gems Mantra. Your trust means a lot to us. Thanks again for the love and the recommendatiom and we are truly grateful to have amazing people like you as part of the Gems Mantra family.
Regards,
Team Gems Mantra
Lot of information available before…
Lot of information available before selecting the right gem/rudraksh for yourself. Easy delivery, though they can also add vibhuti with rudraksh order.
4 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Lovenesh,
Thank you for the thoughtful feedback!
We're glad you found the information helpful and the delivery smooth. And thank you for the lovely suggestion about adding vibhuti. We will surely pass on the feedback to our teams.
Regards,
Team Gemsmantra
One of the best online platform to buy…
One of the best online platform to buy gemstone & Rudraksha
18 April 2025
Unprompted review
Reply from gemsmantra.com
Dear Mourima!
Thank you so much for your kind words and trust!
We are truly grateful to be a part of your spiritual journey. Your support motivates us to keep serving with authenticity and devotion. Wishing you continued positivity and divine blessings!
Regards
Team Gemsmantra
Rudraksh in sadesati
The rudraksh and bracelet I have purchased is totally giving energy and working well. It was a wise decision taken on the right time of sadesati
1 March 2025
Unprompted review
Reply from gemsmantra.com
Dear Neena,
That's truly wonderful to hear! We are so glad that the Rudraksh and bracelet are bringing positive energy and supporting you during your Sade Sati phase. Wishing you continued strength, balance, and blessings ahead. If you ever need further guidance, we’re always here for you!
Regards
Team Gemsmantra
My First Rudraksh
I purchased a 7 mukhi Rudraksh from Gemsmantra.com. Its my first one and it was such a beautiful experience. The most important thing is the certificate of guarantee that came with the Rudraksh and the unboxing experience was equally amazing.
31 March 2025
Unprompted review
Reply from gemsmantra.com
Dear Rachit,
Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with the 7 Mukhi Rudraksha from us was so special. We are glad you loved the unboxing and appreciated the certificate of guarantee, your trust means everything to us. If you ever need guidance on wearing or energizing your Rudraksha, we are always here to help!
Regards,
Team Gemsmantra
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