Gemz By Emz Reviews 

315
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant customer service from Emma as she was very helpful when ordering as i really am not great with technology. I ordered a bracelet for my Mum after losing my Dad . On one side of the heart was... See more

Rated 5 out of 5 stars

I had previously purchased a piece of jewellery for a friend’s special birthday from Emma, and was really pleased with it. So when we sadly lost our beloved dog recently, I knew where to go for a... See more

Rated 5 out of 5 stars

I have had several items from Emma, most recently pandora style charms and the Xmas decoration. Each item as beautifully made as the one before. Her pieces are absolutely stunning and make the perfec... See more

Rated 5 out of 5 stars

Absolutely amazing products..beautiful and so sentimental. I have purchase from here on several.occasions fo amox of.prosucts betweenpersonalised pandora charm and personalised trinket box. Fabulo... See more

Company details

  1. Jewellery Engraver

Information provided by various external sources

Personalised Jewellery and gifts engraved with the photo, handwriting, text or pregnancy scan of your choice. We also create beautiful personalised glitter wall canvasses for all occasions. FREE UK Postage. Save 10% at checkout when you purchase any three items or more


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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4.9

All reviews

(315)

1 review in the last 12 months

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Rated 5 out of 5 stars

SUPER PROFESSIONAL SERVICE

Great communications and a very professional service. The customised bracelet I bought was beautiful, well packaged and despatched as advertised. If I need Gemz by Emz again I would have no problem in coming back to them.

9 November 2023
Rated 5 out of 5 stars

Amazing Quality

Thank you so much for my bracelet and key ring. The quality was amazing and arrived in perfect condition. Personalised and got emotional as this was exactly what I wanted.

1 November 2023
Unprompted review
Rated 3 out of 5 stars

Arrived scratched

Arrived scratched under the writing so really noticeable. The writing was nothing like advertised from the picture on their website.

1 November 2023
Unprompted review
Gemz By Emz logo

Reply from Gemz By Emz

Hi Lucy
I hope you're well and sorry you felt the need to leave a negative review and sorry youve had a bad experience. As I explained over email the bracelet scratching has unfortunately been caused in transit and I have offered you a refund or replacement, however am yet to receive a response from you. If you could please let me know so that I arrange the returns label. Thank you. Have a good evening.

Rated 5 out of 5 stars

I ordered a personalised photo ashes…

I ordered a personalised photo ashes bracelet for my daughter, didn’t know what to expect what with the images I sent but I can honestly say it is absolutely beautiful we are really pleased with the whole product and the detail, it was fast delivery too, will definitely be ordering from gemz at emz again thank you so much xx

25 September 2023
Rated 5 out of 5 stars

Thank you

I’m currently struggling emotionally and mentally with the lost of my dear husband and Gemz by Emz where a great support and helped me get the design I wanted thank you
Highly appreciate and highly recommend

28 August 2023
Rated 5 out of 5 stars

The quality is outstanding

The quality is outstanding, to have a picture engraved on a small bit of jewellery and not loose any of the details is amazing. I have messaged Emz a few times about things and it’s like talking to a friend, she is warm, friendly and helpful, I can not wait to order more from her ☺️

2 July 2023
Rated 5 out of 5 stars

Excellent

Very easy to order, the jewellery was amazing as was the engraving and delivery was quick

1 June 2023
Rated 5 out of 5 stars

I was looking for a special piece of…

I was looking for a special piece of jewellery for my daughters 21st, and Gemz by Emz made the most perfect heart pendant with a laser engraved portrait of her beloved pony...my daughter was moved to tears on recieving the gift. Thank you so much.

11 August 2023
Rated 4 out of 5 stars

My son loves the bracelet I purchased…

My son loves the bracelet I purchased for him from Gemzbyemz. My only issue with it is, the picture of our pup is very light. Hardly noticeable at all. I asked if the photo I sent was a good candidate and never heard back before it was shipped.

20 June 2023
Rated 5 out of 5 stars

✨5 Star Review✨

I have ordered a few items from Gemz By Emz and have always loved each piece, from 2 lots of Cuff Links to a Pandora Charm. She is always very helpful when need to ask a question and quick response, along with the postage.

30 January 2023
Rated 5 out of 5 stars

Absolutely beautiful jewellery!

My sister had a necklace made from Gemz By Emz for my birthday in October 2022. It has my Mum's finger print on 1 side with her handwriting on the other as well as a little angel wing charm. It is beautiful and great quality. The pendant itself is quite weighty. So for my sister's birthday I ordered a love heart pendant with my Mum's photo etched on 1 side and her handwriting on the other with my Mum's birth stone (ruby) charm. It came within days of ordering it and is absolutely stunning. Great quality again like mine. I will ALWAYS order my memorial jewellery from here and never anywhere else. Thank you so much for giving us back a piece of our Mum (she passed suddenly & unexpectedly in July 2022).

4 February 2023

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