Geneve - Relojes y Joyas de Lujo Reviews 

463
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We recently have been visiting the Geneve 1989 boutique during our stay in Gran Canaria and were impressed by the kindness and professionalism of the team. The genuine feedback and help on selecting t... See more

Rated 5 out of 5 stars

Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... See more

Rated 5 out of 5 stars

My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more

Rated 5 out of 5 stars

It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more

Company details

  1. Watch shop
  2. Jewellery shop

Written by the company

We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

463 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(463)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best shop to buy your precious…

The best shop to buy your precious goods.

4 March 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you for taking the time to leave us such a nice review.
We will be looking forward to your next visit with us.
Kindest Regards,
Geneve Team

Rated 5 out of 5 stars

Excellent service at Geneve Company…

Excellent service at Geneve Company Maspalomas. And excellent service from Mr Kumar Vaswani

4 March 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you for your great review!
Hope you have a lovely day.
Regards,
Geneve Team

Rated 5 out of 5 stars

Watch purchased in Gran Canaria

The service received from Mohit in store was excellent. There was a slight error in communication with an incorrect email address being used but this was corrected immediately, as soon as he was made aware. I would certainly recommend Geneve. Excellent customer service.

4 March 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Dear Ms. Fiona,
Thank you very much, we are glad everything was solved smoothly. We hope to see you back very soon! Have a lovely day ahead.
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

It was a great expericence

It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable to the client.

Definitely not the last purchase we did and we will come back.

Thanks a lot to Sunil!

4 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent shop

I bought a nice Breitling Galactic 32 watch at the Geneva Company, Maspalomas, in October 2019. Great service and can recommend the store.

3 March 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!!

Fantastic customer service!!! Thank you Kumar at Gran Canaria store. Just be careful if you are buying against the euro as got charged £110 more than I worked out on the current exchange rate but still cheaper than buying in the U.K. Highly recommend

14 February 2020
Unprompted review
Rated 5 out of 5 stars

High standard

Hight quality, very good prices and services.

11 February 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thanks for the positive review! We hope to see you again very soon.
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Perfect service

Perfect service! Made me feel welcome and guided me in buying my first luxury watch!

11 February 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you for taking the time to leave us such a nice review. We will be looking forward to your next visit with us. Hope you have a lovely day.
Kindest Regards,
Geneve Team

Rated 5 out of 5 stars

Great choice

Lovely, friendly and helpful staff. Great choice of products in nicely laid out store. Nothing was too much trouble and had the item sent over from another store for the following day. Good price too!

11 February 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Dear Mr. Antony Martin,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope to see you very soon again!
Thank you,
Geneve Team

Rated 5 out of 5 stars

Probably the best AD in the world

Probably the best AD in the world! Good knowledge, professional coworkers with an eye for details and excellent service. Definitely not the last purchase from these guys.

11 February 2020
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Dear Mr. Johansson,
We really appreciate your positive words for us!
Thank you very much.
Have a great day ahead,
Geneve Team

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