Tunde Amolegbe has been incredibly helpful and has exceeded both my husband’s and my expectations from the very first day we met to the present. Tunde shared his knowledge and expertise to help us bet... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
had a great experience on the session with Arrianne and Arvin. The application process was straightforward, and they explained everything clearly without any pressure. They were professional, respon... See more
The session with Onyinye Okoro was really an eye opener, very insightful and knowledge filled. She made me understand that irrespective of my earning, with the right guide and knowledge, I shall meet... See more
Company replied
Vivian was very helpful, very patient, able to answer alot of questions. She took her time to explain things. She clearly knows her stuff very knowledgeable. Mind blowing experience. Realised wher... See more
Company replied
Company details
Information provided by various external sources
Genistar is a financial education company and our mission is to help families become debt free and financially independent. At Genistar, our aim and vision for the future is to help families solve the fundamental problems that keep them from achieving financial independence. We believe that everyone should create a financial game plan to help them achieve their goals for the future.
Contact info
Victoria House, CR36HY, London, United Kingdom
- 02033725085
- fsc@Genistar.net
- genistar.co.uk
4.9
Excellent
2k reviews
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Richard Nana akyin was wonderful in…
Richard Nana akyin was wonderful in explaining how I can cut out year from my mortgage payment which I find very exciting and a good financial freedom benefit
7 March 2026
Unprompted review
Reply from Genistar
Dear Justina,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
Genistar is an amazing
Genistar is an amazing, reliable and professional service.
Our Family felt safe and confident in every step of the whole process leading by Kevin .
It was a true privilege to work with him and be under his guidance.
Thank you so much Kevin
6 March 2026
Unprompted review
Reply from Genistar
Dear Katarzyna,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you for your kind words and we look forward to seeing you again.
Genistar Customer Service
Such passion to deliver great education…
Such passion to deliver great education on so many important aspects of our lives. Felicia gave a wholesome experience that is sure to bring a great change to our world. Thank you Felicia
3 March 2026
Unprompted review
Reply from Genistar
Dear Kenny,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you for your kind words and we look forward to seeing you again.
Genistar Customer Service
I was truly disappointed and utterly…
I was truly disappointed and utterly ashamed by my experience with Genistar. I won’t reveal the name of the individual assistant, but I feel it’s important to share my experience. I kindly instructed the assistant not to contact my people until I had a chance to explain the scheme to them. The assistant assured me they would respect this request.
The presentation itself was unnecessarily long-winded, requiring two separate Zoom calls totaling 90 minutes. At the end, when I was asked to refer my 10 contacts, I declined. At that point, the assistant’s demeanor noticeably changed—they became annoyed and even told me I could leave the call. Despite this, I still provided two contacts, with clear instructions not to contact them until I had spoken to them first.
Shockingly, within a few days, the assistant contacted my people without my consent, completely disregarding my instructions. As a result, I told my contacts not to sign up for the scheme. This behavior was unprofessional and shows a lack of respect for both me and my contacts. I cannot recommend Genistar based on this experience.
20 February 2026
Unprompted review
I had a Financial Goal Plan session…
I had a Financial Goal Plan session with Richard Nana Akyin and it was quite educative, enlightening and eye opening.
Thank you Richard for your time. It was worth the time.
27 February 2026
Unprompted review
Reply from Genistar
Dear Peace,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
Very informative talk on economics!
27 February 2026
Unprompted review
Reply from Genistar
Dear Naz,
Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.
Genistar looks forward to working with you in the future!
Genistar Customer Service
Very informative
Very informative, lots of knowledge I wish I knew earlier in my career in the armed forces
27 February 2026
Unprompted review
Reply from Genistar
Dear Andy,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
I was offered rlly useful advice by…
I was offered rlly useful advice by Samuel Tavares and will use it to accelerate towards a life of financial freedom
24 February 2026
Unprompted review
Reply from Genistar
Dear Sey,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
Thankful
My husband and I would like to thank Gerry Mcgivern, he was able to give us hope for the future, financially.
Gerry was very responsive from the moment I made contact with him, thank you once again for all your advice.
23 February 2026
Unprompted review
Reply from Genistar
Dear Charm,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you for your kind words and we look forward to seeing you again.
Genistar Customer Service
Took her time to explain details and…
Took her time to explain details and was very knowledgeable and relatable.
23 February 2026
Unprompted review
Reply from Genistar
Dear Kachi,
Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.
Genistar looks forward to working with you in the future!
Genistar Customer Service
Good service
I reached out to Chichi Eze about life insurance. She took time and patience to describe the advantages of it and compare it to the one I was having. She was calm, kind and polite.
24 February 2026
Unprompted review
Reply from Genistar
Dear Ruth,
Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.
Genistar looks forward to working with you in the future!
Genistar Customer Service
The presentation was short and precise
The presentation was short and precise. It was well presented, clear and to the point. Very educative and informative I won't hesitate to recommend it to anyone
23 February 2026
Unprompted review
Reply from Genistar
Dear Stephen,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
I met a financial coach named Azariah…
I met a financial coach named Azariah Quansah. He did a presentation about « how to achieve financial independence » that was clear and very helpful for my family
22 February 2026
Unprompted review
Reply from Genistar
Dear Quefane,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
We met a very good financial advisor…
We met a very good financial advisor and his name is Azaria Quansah he really explained how to achieve financial independence we really like to way he took his time to explain everything.
22 February 2026
Unprompted review
Reply from Genistar
Dear Yannick,
Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.
Genistar looks forward to working with you in the future!
Genistar Customer Service
Presentation
Gbola was very, enthusiastic, thorough, and shows adequate knowledge about the service.
19 February 2026
Unprompted review
Reply from Genistar
Dear Quwiyu,
Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.
Genistar looks forward to working with you in the future!
Genistar Customer Service
Concept were explained clearly and the…
Concept were explained clearly and the need to take action now.
19 February 2026
Unprompted review
Reply from Genistar
Dear Edward,
Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.
Genistar looks forward to working with you in the future!
Genistar Customer Service
What I enjoyed about Genistar was how…Genistar is an eye opener
What I enjoyed about Genistar was how the staff was very passionate about what she does and how the company operates as a whole.She is very jolly and loves to explain over areas where I didn't really understand.Theresa Adedigba is a star,and a staff of great value to Genistar.
9 February 2026
Unprompted review
Reply from Genistar
Dear Customer,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
Just had our first presentation with…
Just had our first presentation with Anna Davies and it was so informative, especially the part about wills and paying off Morgage’s early.
Thanks for the introduction we really enjoyed it and look forward to our free finacial plan
18 February 2026
Unprompted review
Reply from Genistar
Dear Lynsey,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you for your kind words and we look forward to seeing you again.
Genistar Customer Service
I got to know a lot about financial planning…best advice ever
I had an amazing session with Comfort Ingrams. She explained everything into detail. I found the session very helpful. Thank you Comfort
17 February 2026
Unprompted review
Reply from Genistar
Dear Charmaine,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
The dangers of getting ill with out money
I was able to realise the importance of getting myself insured.
12 February 2026
Unprompted review
Reply from Genistar
Dear Memory,
Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
Genistar Customer Service
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