Good welcome by reception, didnt have to wait long before Kevin invited me into the surgery.After a quick examination he told me what was needed to be done. Throughout the procedure he kept checking... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Contact info
Genix Healthcare Ltd, LS27 7WF, Leeds, United Kingdom
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Student dentists that give service of a professional Dentist.
Since 2020 and the COVID issue, I was without a dentist. The only way I was offered dentistry by the NHS was to have my teeth pulled. Then I called Genix Healthcare in Blackpool, I was sent a message to call them, which I did, my wife and I were put on their books, and the rest is history. My teeth were in a bad way because I had not had a dentist for 4 years and the problems I had worsened, but Genix were able to sort everything. I was amazed at the professionalism of their 4th year student and nurses, supervised by Mr Bradley. They literally were able to complete procedures that a professional dentist would have done, the only difference is that because they are students, they go that little bit further to make sure everything is perfect. I must also mention the reception staff, who have always been very accommodating and professional, ever time I attended I was greeted with my first name. These are the best dentists I have ever had, I cannot recommend them enough if you are lucky enough to get onto their books. 100% satisfaction is their goal.

Reply from Genix Healthcare
All staff were lovely & helpful.
All staff were lovely & helpful.
Charlotte is always so polite & helpful. Wouldn't go anywhere else.

Reply from Genix Healthcare
Tooth extraction and filling of tooth
Dentist and her assistant fantastic. It was tooth extraction and filling of tooth. Receptionist good.

Reply from Genix Healthcare
Friendly and professional
As usual, I had a friendly and professional consultation at Genix Marske.

Reply from Genix Healthcare
Professional at all times
Really nice helpful staff and a brilliant dentist they treat you like a harley street customer while in there care I would definitely recommend them I feel I had %100 professional care at all times

Reply from Genix Healthcare
Always a pleasure to get treatment from…
Always a pleasure to get treatment from Anil never any discomfort a credit to his profession.

Reply from Genix Healthcare
Always happy to be seen by Leena
Always happy to be seen by Leena , she is such a kind and professional Lady.

Reply from Genix Healthcare
I visited the dentist for the first…
I visited the dentist for the first time in a few years due to my bad mental health, the dentist knew that I was on medication for anxiety and depression yet he made the whole experience awful for me. He was so rude, he lectured me, when I tried to talk he loudly talked over me, he huffed like I was an inconvenience to him. The only good point was the lovely staff on reception. He didn't tell me anything, one of the ladies printed out my paperwork and went through it with me. I left upset and not wanting to return, I couldn't have had a worse visit.

Reply from Genix Healthcare
Fantastic quality and very friendly…
Fantastic quality and very friendly happy customer service 😀

Reply from Genix Healthcare
As a new NHS patient I was extremely…
As a new NHS patient I was extremely nervous coming in for a check up - I have a strong gag reflex too - I explained this too the dentist and also about a technique I had used with a previous dentist- the dentist was very patient with me and also his assistant - although not a pleasant experience they both helped me immensely to get through it.

Reply from Genix Healthcare
Excellent
Excellent, professional & friendly service. Amazing Team work as always. Thank you so very much Ladies. Greatly appreciated 🤗

Reply from Genix Healthcare
Would totally recommend Genix to all.
We left our previous dentist who we had been with for over 20 yrs when they decided to kick our son off their NHS books even though he was still in full time education. I then had a problem with a cracked tooth and looked the options in Morpeth and Alnwick. Genix Healthcare came up in the options and I was able to book in within a couple of days and get my tooth sorted by a very capable young dentist. The whole team at Genix were friendly and helpful so we have decided to join them as private patients and I am not disappointed that our previous dentist in Morpeth will no longer have our custom as we never felt valued even if we had a problem they were never helpful to fit us in to be seen.

Reply from Genix Healthcare
Horrendous experience
I went for a routine check up. The dentist put his hands in my mouth and they didn't smell clean. Not sure if he was wearing gloves or not? The smell was awful even before he did anything. My teeth were fine and he said I had a bit of build up that he would remove. He was very heavy handed and all I can say is it was excruciating. I have had dental surgery in the past which was much less painful. I thought I was going to choke with the amount of water in my mouth at one point, even though the assistant was using a suction tool. I was gagging and choking and my mouth was full of blood. I was asked to rinse with clear fluid and it came out red. He said my gums would probably bleed for a few days and be tender. This is not normal. I am 70 years old and have never had such an awful experience. I won't be going back.

Reply from Genix Healthcare
All my treatment was explained as it…
All my treatment was explained as it progressed in a calm, professional way. Follow up appointment was arranged at reception easily and efficiently. All staff were polite and knowledgable.

Reply from Genix Healthcare
Asad is brilliant
Had root canal treatment with Asad yesterday. Absolutely brilliant I didn’t feel anything would highly recommend him also thank you to his nurse Emma who was really supportive as I was so nervous

Reply from Genix Healthcare
Once again Alex was clear and precise…
Once again Alex was clear and precise with his treatment.

Reply from Genix Healthcare
Wonderful experience with Maria and her…
Wonderful experience with Maria and her assistant Emma. I was extremely anxious about my dental issues but Maria made it so lovely and i felt at ease with her. I am delighted with the outcome of my treatment and can smile and eat easily for the first time in months. Thank you Matia. Would not hesitate in recommending Maria and all the Genix employees i had dealings with.

Reply from Genix Healthcare
Just a check up
Just a check up, although I need a filling. I was listened to and talked through my questions, without being made to feel like a child.

Reply from Genix Healthcare
Amazing staff made me feel very welcome…
Amazing staff made me feel very welcome the dentist is truly brilliant I have high hopes now for a soon to be grand smile 😁
Thankuou

Reply from Genix Healthcare
Always find visiting Genix Market…
Always find visiting Genix Market Weighton a very professional, friendly and efficient service. Never disappoints. Thanks to all!

Reply from Genix Healthcare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







