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Rated 1 out of 5 stars

Attempted to initiate a health coach and the web page said "coaching is not offered outside of the U.S." Sent a request for assistance with no response. Reached out a 2nd time with no response. Testi... See more

Rated 5 out of 5 stars

I really am loving GenoPalate ! The insights are super helpful in navigating an ever changing and sometimes trendy dietary landscape. Wild to find out there are some oils better for me than others and... See more

Rated 5 out of 5 stars

I found GenoPalate through and ad on social media. Thought it couldnt hurt. I easily submitted my dna test and within about 3 days I had my personalized report. Some of the vitamins I am weaker alig... See more

Company replied

Rated 1 out of 5 stars

Customer service is awful not only am I not understood but also have wait forever to get any response

Company details

  1. Fitness and nutrition

Written by the company

GenoPalate is a data-driven personalized nutrition company. Our mission is to empower you to achieve optimal health and prevent chronic disease.


Contact info

3.3

Average

TrustScore 3.5 out of 5

361 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Heartily recommend Genopalate!

I've been following the Genopalate information since joining up, and I love learning about the actions of foods and how my diet can be improved with the recommended changes. Already just a few variations in what I eat have helped my energy levels. It's also helpful to see the recipes included to incorporate my recommended foods. I'm really expecting more great things in the new year when I can cook more.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 2 out of 5 stars

Unclear What to do with the Information

The information is interesting and somewhat helpful. I ordered the personalized supplements and it's nice to no longer have to figure out what to take. But overall, I am still confused and challenged about how to really use the food recommendations in my daily life. It's not as practical and straight forward as I was expecting.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi,

Thank you for providing us with this feedback and taking your time to leave a review. We have passed this feedback to our team members.

You are also welcome to join one of our complimentary group consults if you haven't already; we talk through your results and give ideas on how to put your results into action.

If you have any further questions or concerns, please email us at hello@genopalate.com at your convenience.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

GenoPalate provided food for thought.

GenoPalate provided food for thought (no pun intended) about my eating choices and general health. It is nice to have guidelines that come with explanations. Uploading my Ancestry info was easy and I got my results in one day. Highly recommended.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Jan,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Helpful Dietary Recommendations

This is a useful tool for nutritionally dense foods that suit your biochemistry. The free meeting to learn about how to interpret results gave me even more insight. I'm still uncertain about the ranges of macronutrients. They seemed a bit broad and vague. GenoPalate is interesting, and I look forward to seeing the service evolve.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Elle,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

I really like the personal support that…

I really like the personal support that is available from Genopalate. The facebook website is an excellent way to keep in touch with other people, get some good advise from their dietician and yummy recipes to share.
I was pleased with my DNA report; I am slowly including the foods recommended. Would highly recommend Genopalate to others.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Margaret,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Good to know

Genopalate opened up some decent insights on what and how I should eat.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Mikey,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

I enjoyed the resources and tools for…

I enjoyed the resources and tools for my body type that Genoplate gave me . I know what type of foods benefit my body and the amounts to eat. This is a fantastic resource for those looking for answers outside of just weight loss but lifestyle and health changes.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Wendy,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Great support and a wonderful network…

Great support and a wonderful network for questions. I am personally struggling with how to incorporate the data but the tools are available whenever I do request help and guidance.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Amalia,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

The report was so helpful

The report was so helpful. I go back to it often to check on recommended foods. The report is with me every where i go. Its on my PC and on my mobile.
A great and worthwhile service.
Thanks.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Nadia,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Insightful

The information presented was informative and insightful though it felt a bit generic, but maybe I am just an average person when it comes to my DNA. What was particularly helpful, however, was the follow up details on how to best implement my GenoPalate plan.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Steve,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Totally Worth It!

I found it to be very informative and extremely educational!

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Linda,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

I highly recommend this to others and…

I highly recommend this to others and have found it very useful for my house

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Debbie,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Great product

I found the information that I got from my GenoPalate report very helpful. I have incorporated them into my eating and I feel great!
The challenge/insights weekly plan was very helpful as well.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Michelle,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Most accurate DNA health analysis…

Most accurate DNA health analysis I've done. Also, GenoPalate had the easiest information to "digest" (do you like the pun?) Seriously, though. I paid for all the DNA results for comparison and GenoPalate was by far my favorite.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Michael,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Was hoping for more kinds of foods for my genotype

A lot of the food they recommended for my genotype was food I don't like to eat so I found this odd. Some of the food I do already eat. I was hoping for more of a selection of food than I received. I was also hoping to see areas where I might be deficient that maybe I should eat more of a certain kind of food, but didn't see that either.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Donna,

Thanks so much for providing us with this review and your feedback. We will definitely take this into consideration when working to improve our product.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 3 out of 5 stars

I liked the idea of this but I didn't…

I liked the idea of this but I didn't feel like it provided me with very specific or actionable information for the price. I told them so, once I got my results, and they said they could not give me any money back because I had already received and read them. So don't expect any kind of guarantee or customer service if you aren't satisfied.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Tara,

Thank you for providing us with this feedback and taking your time to leave a review! We have passed this feedback to our team members.

We want to assure you that GenoPalate uses evidence-based research from large-scale population-based genetic studies and clinical trials which show a significant gene-nutrient interaction to form your nutrient recommendations. We then recommend the foods that contain optimal levels of those nutrients that your specific genotype has been shown to benefit from.

You are also welcome to join one of our complimentary group consults if you haven't already; we talk through your results and give ideas on how to put your results into action.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Egg-celent

So let me just say, this totally exceeded my expectations. They didn’t just give me my results and send me on my merry way trying to fumble through the information they gave me, which is a big deal. They helped explain everything and let me ask questions ; they added me to a Facebook group where, guess what, I could ask questions.

Just a great experience, really. Informative and such. I give it a 10/10.

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Keelie,

We're so glad to hear that you enjoyed the consultation! Thank you for providing us with your review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 1 out of 5 stars

Don’t waste your time or money!!

What a total and expensive disappointment! My recommendations are funny! Eel, Mackerel, Turnip greens, Collard greens, Red bell peppers, Jalopeno peppers! Really! I went on the 45 minute webinar for help and that was a waste of time too!

24 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Rita,

We apologize for your disappointment with your GenoPalate results. Thanks for providing us with your feedback. We sincerely appreciate it and have shared it with our team.

Sincerely,
The GenoPalate® Team

Rated 5 out of 5 stars

Madeline did a great job walking us…

Madeline did a great job walking us through the website, explaining how our results were calculated, and emphasizing that there’s more to our health, bodies, and nutrition than “statistically probable” best foods.
I’m definitely satisfied, if not overly impressed, with the experience. Thanks again!

21 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Kami,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Very useful

Very useful. It was nice to find out why items were recommended for my diet. I will use this information going forward in my meal planning.

20 November 2020
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Jerry,

We are so glad to hear that you're enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

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