Genshin Whales Reviews 52

Delivery is great. Well packaged, shipping is pretty fast, usually within one day of the shipping label being created. Also visited their booth at animanga and smash, The staff were friendly

Fast delivery, well packaged.

I ordered from Genshin Whales several times and their service is still good as always! My package not only arrived on time in good condition but they also replied to my question quickly with clear explainations~ No complain from me

Genshin Whales is always such a pleasure to buy from.

They're very quick on the ball with just about anything. They reply to queries and emails in about a day. If there's something out of stock, they refund or email you super quickly. The packing is always super secure and nothing I have ordered has arrived broken. Pre-orders often come early, and you receive tracking information near-on immediately.

I've been ordering with them for literal years to get official Genshin and HSR merch, and they're one of the best in Australia.

Always got updates on the order and it arrived with no issues :D

I was always alerted of the movement in my order through the system up until its arrival.

The order was as described/pictured and arrived promptly in plenty of time for my child’s birthday. Thank you!

I’ve been eyeing this item for a good while and I’m glad I got it, it feels expensive and looks great. Came packaged really well no cracks or any breaks

Package was sturdy and the items seemed to be well packed. But one of the set (Inazuma) was damaged in two of its corners and the cardboard was crushed there. Otherwise, the other stuff was in perfect condition. Delivery took a bit long but the shipping was immediate after the order. In the first end, the whole experience is fine.

Fast delivery, product was as described

2nd Purchase with Genshin Whales. Both times received items on time and no problems with Merch. Would shop again.

Speedy delivery and fantastic range and quality.

When they were out of stock, they informed me immediately and gave me alternatives for other products or a refund.

Quick delivery
Great quality products
What more could you ask for
Have ordered twice and so far great

Got everything I wanted! It was a little sad that it said the aranara keychains were available when they weren't, but overall I'm happy! I got my Cacucu and I got a blind bag for my sister! She got the chimera she wanted lol!

My overall experience was very positive. I purchased Honkai: Star Rail Awooo Firm Chimera Pet Blind Bag as a present for my daughter, and everything went smoothly from start to finish. The delivery arrived exactly as expected, right on time and in great condition, which made the surprise even more special. The product itself matched the description and met our expectations, adding to the joy of giving it as a gift. I appreciate the reliable service and would confidently recommend this to others looking for a hassle-free purchase.

Sent an email asking questions and I got a response within 24 hours. Very happy with their customer service. Got what I ordered. A+ store. Will do business again.

Easy to order. Quick shipping information provided and arrived fast. Item exactly as described.

Quick delivery if situated in Australia, dope