Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Perfect sports glasses from Oakley. They fit like a dream and the HD lenses are amazing. Very well packaged and great pricing. Have to say, Absolutely fantastic service from Genuine Style….. the... See more
Company replied
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As w... See more
I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked... See more
Company details
- #22 of 50 best companies in Sunglasses shop
- #2 of 10 best companies in Beach Clothing Shop
- #124 of 627 best companies in Clothing Shop
- #72 of 282 best companies in Fashion accessories shop
- #19 of 43 best companies in Glasses store
- #35 of 87 best companies in Outdoor clothing and equipment shop
About Genuine Style
Written by the company
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Contact info
384 Linthorpe Road, TS5 6HA, Middlesbrough, United Kingdom
- customerservice@genuinestyle.com
- genuinestyle.com
4.8
Excellent
719 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Genuine Style
Hi Lori,
Thank you for your review and for shopping with genuinestyle.com! We’re delighted to hear you were happy with the quick delivery and pricing. We hope to assist you again soon.
Kind regards,
The Genuine Style Team
Excellent service and value from…
Excellent service and value from ordering to receiving
Quick delivery and amazing authentic Versace sunglasses
27 July 2025
Reply from Genuine Style
Hi Lynda,
Thank you for your review and for choosing Genuine Style! We’re thrilled to hear you loved your Versace sunglasses and had a great experience with us. We look forward to helping you again soon.
Kind regards,
The Genuine Style Team
Great purchase
Nice sunglasses! Great selection of product, smooth delivery. Will shop again!
17 July 2025
Reply from Genuine Style
Hi there,
Thank you for your review and for shopping with genuinestyle.com! We’re so pleased to hear you enjoyed the selection and smooth delivery. We look forward to assisting you again in the future.
Kind regards,
The Genuine Style Team
Reply from Genuine Style
Thank you for your review and for shopping with genuinestyle.com! We’re delighted to hear you were happy with your glasses. We hope to assist you again soon.
Kind regards,
The Genuine Style Team
Reply from Genuine Style
Thank you for your review and for choosing Genuine Style! We’re delighted to hear you found the ordering process easy and had a great experience with our customer service. We look forward to helping you again soon.
Kind regards,
The Genuine Style Team
Reply from Genuine Style
Hi Paul,
Thank you for your review and for shopping with genuinestyle.com! We’re so pleased to hear you were happy with the service, pricing, and delivery of your Oakley sunglasses. We look forward to assisting you again in the future.
Kind regards,
The Genuine Style Team
Good sunglasses and good price too
Good sunglasses and good price too. My order was delayed by 1 day but customer service experience was great and they kept me informed of everything and the item was delivered the next day as promised. Would definitely recommend
13 July 2025
Reply from Genuine Style
Thank you for your review and for choosing Genuine Style! We’re sorry to hear about the slight delay but are so pleased to hear our team kept you informed and that you were happy with your sunglasses. We look forward to helping you again soon.
Kind regards,
The Genuine Style Team
Ordered Ted Baker Jacob sunglasses
Ordered Ted Baker Jacob sunglasses. Delivery and price excellent. Unfortunately when they arrived I didn't like the design, it was hard to tell from the picture that the arms were tortoiseshell (but they were very nice glasses, just not for me...) No quibble from GenuineStyle, glasses returned and refunded very smoothly. Have order a different pair of Ted Bakers which are great, as was the delivery once again. Many thanks
6 July 2025
Reply from Genuine Style
Hi Simon,
Thank you for your review and for shopping with genuinestyle.com! We’re so pleased to hear you had a smooth return process and found a pair of Ted Baker sunglasses you love. We look forward to assisting you again in the future.
Kind regards,
The Genuine Style Team
Glasses a little tight on the temple
16 July 2025
Reply from Genuine Style
Hi,
Sorry to hear this - is there something we can help with? Obviously the fit of the glasses isn't a fair reflection on our service, especially as we would be happy to assist - you can contact us on customerservice@genuinestyle.com, or we are available by telephone between 9.30 and 5.
Kind regards,
Richard
Genuine Style
Very positive experience
Ordered in the evening, had the order before lunch time the following day. Very efficient
14 July 2025
Reply from Genuine Style
Thanks for reviewing Genuine Style, ZB, We pride ourselves on fast dispatch and are glad that these arrived quickly for you. We appreciate you choosing to shop with us and are glad to hear we provided good service, we hope to see you again another time.
Reply from Genuine Style
Thanks for reviewing Genuine Style, we appreciate it! We aim to provide an unrivalled range and are glad you liked our selection. We pride ourselves on fast dispatch and are glad these reached you quickly. Thank you for choosing to shop with us, we hope to see you again in the future :-)
I choose the wrong postage but a…
I choose the wrong postage but a fantastic member of staff called Millie Ryan saved me and sorted so I would indeed get my glasses on a Saturday delivery. Thank you for your help Millie genuinely saved me a headache a
18 July 2025
Unprompted review
Reply from Genuine Style
Thanks for reviewing Genuine Style, we appreciate it. Our whole team are here to help and Millie was happy to assist you. We are glad to hear that these arrived quickly for you. Thank you for choosing to shop with us, we are glad that we provided a good experience and we hope to see you back another time.
Beautiful glasses
Beautiful glasses . Delivered quickly , well
Packaged . Very happy …. Highly recommend .
12 July 2025
Reply from Genuine Style
Thanks for leaving a review for Genuine Style, James. We appreciate you choosing us and are glad to hear that these arrived quickly for you, and that you are happy with your new glasses. We hope to see you again another time.
Reply from Genuine Style
Hi Mark,
Thank you for your review and for choosing Genuine Style! We’re delighted to hear you’re pleased with your product. We look forward to helping you again soon.
Kind regards,
The Genuine Style Team
Reply from Genuine Style
Thanks for reviewing Genuine Style, Wendy. We appreciate you choosing us, and are glad to hear that you are happy with your new sunglasses and that they arrived quickly and safely for you. We hope to see you again, thank you.
Sunglasses are perfect .
Sunglasses are perfect .. arrived quickly, well protected with packaging .. fit really well exactly what I wanted
10 July 2025
Reply from Genuine Style
Thanks for choosing genuinestyle.com, Rodney, and for taking the time to leave us a review. We package all items as carefully as possible for transit and are glad to hear you are happy with your new sunglasses and how they fit. We hope to see you again another time, thanks again.
Arrived well packed and as ordered
9 July 2025
Reply from Genuine Style
Thanks for choosing Genuine Style, Jan, and for leaving us a review. We package all items as carefully as possible for transit and are glad to hear all went to plan with your order. We hope to see you again another time, thanks again.
Great service from start to finish
Great service from start to finish, communication was excellent, product arrived promptly and securely wrapped, no issues, would recommend !
30 June 2025
Reply from Genuine Style
Thanks for choosing genuinestyle.com, Gavin, and for taking the time to leave us a review. We package all items as carefully as possible for transit and are glad to hear you are happy with your new sunglasses and that they arrived quickly. We hope to see you again another time, thanks again.
Great customer service, communication and great value
Great customer service, ordered late on Monday night and my glasses were delivered on Wednesday lunchtime. I was kept up to date on the delivery.
The glasses are fab and £40 cheaper than most places.
7 July 2025
Reply from Genuine Style
Thank you for your review and for shopping with genuinestyle.com! We’re thrilled to hear you had a great experience with our customer service and that you’re happy with your glasses and the value. We look forward to assisting you again soon.
Kind regards,
The Genuine Style Team
Reply from Genuine Style
Thanks for reviewing genuinestyle.com, Andy, we really appreciate it. We are an authorised stockist for dozens of brands and pride ourselves on fast delivery and great service and are glad to hear that rating. We appreciate you choosing us and we hope to see you again, thank you.
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