Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have... See more
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Company details
- #22 of 50 best companies in Sunglasses shop
- #2 of 10 best companies in Beach Clothing Shop
- #124 of 627 best companies in Clothing Shop
- #72 of 282 best companies in Fashion accessories shop
- #19 of 43 best companies in Glasses store
- #35 of 87 best companies in Outdoor clothing and equipment shop
About Genuine Style
Written by the company
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.

Contact info
384 Linthorpe Road, TS5 6HA, Middlesbrough, United Kingdom
- customerservice@genuinestyle.com
- genuinestyle.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service arrived next would…
Great service arrived next would recommend would buy from them again

Reply from Genuine Style
Really fast free delivery
Really fast free delivery. Sunglasses look great and at excellent prices

Reply from Genuine Style
Amazing service and Products
Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have been more helpful and resolved my issue even though it was PayPal’s mistake! Glasses came so quickly and packaged perfectly- will definitely recommend and absolutely be purchasing again from them! Thank You Genuine Style!!

Reply from Genuine Style
I was very sceptical about ordering…
I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked like. Compared them to my daughter joules glasses. Will be ordering again for myself and family thanks

Reply from Genuine Style
10/10 Product and Customer Service
Perfect mens raybans, well packaged and the customer service was 10/10.I was kept updated on my order the whole time and the staff were extremely helpful and friendly . And at an excellent price too. Very impressed, will use again in the future.
I’m afraid I am not convinced my Ralph…
I’m afraid I am not convinced my Ralph loren glasses are genuine, as my friend & I have always bought Ralph loren sunglasses & found them to be of good quality in feel & weight, your glasses are very light flimsy & do not have quality feel, therefor I am very disappointed to have paid this much money for fake glasses.

Reply from Genuine Style
Great service and quick support
Had an issue with my order, but the seller was very helpful and solved everything quickly. Excellent communication and fast delivery. Thank you!
My second purchase of O`Neill…
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As with my previous pair, my son was delighted with his. Excellent range of products from Genuine Style and good value.
All round excellent service and quality.
Really good service
Really good service, placed the order then a lovely lady rang me back just to check that the Oakley’s I had ordered were the correct pair! Very considerate of her to check! Many thanks.

Reply from Genuine Style
Really nice sunglasses
Really nice sunglasses, the delivery was quick, really pleased overall, would buy again from this company

Reply from Genuine Style
Top quality sunglasses at fantastic price
Third pair of Serengeti glasses I've purchased and my first pair from genuine style. Really pleased with the quality and finish of this brand as I new I would be. Super fast delivery, fantastic price and free delivery. What else could I want. Will purchase from this company again.

Reply from Genuine Style
I had a great experience
There was a delay by the company who delivered the sunglasses, GenuineStyle were amazing, keeping me informed throughout- even replying late on a Sunday. Love the Oakleys too.
Great service- Highly recommend
Great service and a great set of glasses. I had an issue with price but this was quickly sorted and price matched. Jenny, was great throughout and responded really quickly. First class service.
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