Genuine Style Reviews 719

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often highlighting the genuine quality and competitive pricing of items like designer glasses and sunglasses. Many people appreciate the fast and efficient delivery service, with orders arriving quickly and well-packaged. The overall ordering process is frequently described as smooth and easy, contributing to a positive customer journey. However, some customers also noted issues with delivery, including delayed or missing orders, and some instances of incorrect or incomplete deliveries. A few other people also expressed concerns about product quality or consistency, citing a perceived difference compared to previous purchases of the same brand.

What people talk about most

Product

People report positive experiences with product, often highlighting the top quality, durability, and comfort... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speed and... See more

Price

Users describe positive interactions with price. Customers consistently praise the competitive and affordable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have... See more

Rated 5 out of 5 stars

Perfect sports glasses from Oakley. They fit like a dream and the HD lenses are amazing. Very well packaged and great pricing. Have to say, Absolutely fantastic service from Genuine Style….. the... See more

Company replied

Rated 5 out of 5 stars

My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As w... See more

Rated 5 out of 5 stars

I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked... See more


Company details

  1. #22 of 50 best companies in Sunglasses shop
  2. #2 of 10 best companies in Beach Clothing Shop
  3. #124 of 627 best companies in Clothing Shop
  4. #72 of 282 best companies in Fashion accessories shop
  5. #19 of 43 best companies in Glasses store
  6. #35 of 87 best companies in Outdoor clothing and equipment shop

About Genuine Style

Written by the company

Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.

We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.

The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.

We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

719 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service arrived next would…

Great service arrived next would recommend would buy from them again

7 July 2025
Genuine Style logo

Reply from Genuine Style

Thanks for reviewing Genuine Style, Kathryn. We pride ourselves on fast dispatch and are glad that these arrived quickly for you. We appreciate you choosing to shop with us and are happy that you would recommend us, we hope to see you again another time.

Rated 5 out of 5 stars

Really fast free delivery

Really fast free delivery. Sunglasses look great and at excellent prices

7 July 2025
Genuine Style logo

Reply from Genuine Style

Thank you for recommending genuinstyle.com, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.

Rated 5 out of 5 stars

Amazing service and Products

Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have been more helpful and resolved my issue even though it was PayPal’s mistake! Glasses came so quickly and packaged perfectly- will definitely recommend and absolutely be purchasing again from them! Thank You Genuine Style!!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Tainan new wayfarer

Easy to navigate website, lots of choices & speedy delivery.

5 July 2025
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Reply from Genuine Style

Thank you for reviewing genuinestyle.com, Paul, we appreciate it. We are glad you found our website easy to use and that you received your order quickly. We appreciate you choosing us, and we hope to see you again, thanks.

Rated 5 out of 5 stars

Quick delivery

Quick delivery

4 July 2025
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Reply from Genuine Style

Thanks for reviewing genuinestyle.com, Mrs Waters, we really appreciate it. We are glad to hear we got your sunglasses to you quickly. We appreciate your custom and hope you will consider us again another time, thanks again.

Rated 5 out of 5 stars

I was very sceptical about ordering…

I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked like. Compared them to my daughter joules glasses. Will be ordering again for myself and family thanks

2 July 2025
Rated 5 out of 5 stars

Fabulous sunglasses

Fabulous sunglasses, great price and fast, free delivery.

29 June 2025
Genuine Style logo

Reply from Genuine Style

Thank you for recommending genuinstyle.com, Mrs Taylor, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.

Rated 5 out of 5 stars

10/10 Product and Customer Service

Perfect mens raybans, well packaged and the customer service was 10/10.I was kept updated on my order the whole time and the staff were extremely helpful and friendly . And at an excellent price too. Very impressed, will use again in the future.

21 June 2025
Rated 1 out of 5 stars

I’m afraid I am not convinced my Ralph…

I’m afraid I am not convinced my Ralph loren glasses are genuine, as my friend & I have always bought Ralph loren sunglasses & found them to be of good quality in feel & weight, your glasses are very light flimsy & do not have quality feel, therefor I am very disappointed to have paid this much money for fake glasses.

25 June 2025
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Reply from Genuine Style

Good evening Deborah,

I am sorry to hear that you are unhappy with your Ralph Lauren sunglasses, delivered to you a week ago.

I did reply personally and quickly to your email, to ask if there was a specific issue, and if so, to offer to assist under the 2-year warranty that you receive by buying an authentic product from an official stockist - which we are for Ralph Lauren and dozens of other brands.

I am unsure as to why you haven't responded to this offer? I can only assume maybe that you have broken your glasses? If you do have a genuine issue, please do reach out as we are happy to help!

Richard (Manager)
Genuine Style

Rated 5 out of 5 stars

My second purchase of O`Neill…

My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As with my previous pair, my son was delighted with his. Excellent range of products from Genuine Style and good value.
All round excellent service and quality.

24 June 2025
Rated 5 out of 5 stars

Really good service

Really good service, placed the order then a lovely lady rang me back just to check that the Oakley’s I had ordered were the correct pair! Very considerate of her to check! Many thanks.

25 June 2025
Rated 5 out of 5 stars

Fair pricing- Fiber optic post-great…

Fair pricing- Fiber optic post-great range

19 June 2025
Genuine Style logo

Reply from Genuine Style

Thanks for reviewing Genuine Style, Geoff. We pride ourselves on fast service, we also try and price as fairly as possible, and we are glad to hear that we provided a good experience for you. We hope to see you again another time.

Rated 5 out of 5 stars

Great service quick delivery and good…

Great service quick delivery and good product

22 June 2025
Genuine Style logo

Reply from Genuine Style

Thanks for choosing Genuine Style, Elliott, and for taking the time to leave us a review. We are glad to hear that your order arrived quickly, and especially happy to hear that you are pleased with your new sunglasses. We hope you will consider us again another time, thank you.

Rated 5 out of 5 stars

Top quality sunglasses at fantastic price

Third pair of Serengeti glasses I've purchased and my first pair from genuine style. Really pleased with the quality and finish of this brand as I new I would be. Super fast delivery, fantastic price and free delivery. What else could I want. Will purchase from this company again.

21 June 2025
Rated 5 out of 5 stars

Excellent

Super quick delivery, beautiful glasses and great prices

19 June 2025
Genuine Style logo

Reply from Genuine Style

Thanks for leaving a review for Genuine Style, Lindsay. We appreciate you choosing us and are glad to hear that these arrived quickly for you, and that you are happy with your new glasses. We hope to see you again another time.

Rated 5 out of 5 stars

I had a great experience

There was a delay by the company who delivered the sunglasses, GenuineStyle were amazing, keeping me informed throughout- even replying late on a Sunday. Love the Oakleys too.

18 June 2025
Rated 5 out of 5 stars

Great service- Highly recommend

Great service and a great set of glasses. I had an issue with price but this was quickly sorted and price matched. Jenny, was great throughout and responded really quickly. First class service.

18 June 2025

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