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Rated 5 out of 5 stars

What a great Service from German TV company. I'm a loyal customer for over a year. Over 1000+ German language movies, live Sports Channels (Soccer, Bundesliga, Sky Channels, Formula 1 GP, Tennis, ARD... See more

Company replied

Rated 1 out of 5 stars

$300/ year is too expensive. Lots of content but should be same price as Netflix. Much of the content can be had for free using Mediatek app. Apps also don't work properly on several devices, so de... See more

Company replied

Rated 5 out of 5 stars

My husband immigrated to the US from Germany when he was 60 years old. German TV has been a lifesaver for many years now by providing great news programs, wonderful old movies along with current happe... See more

Company replied

Rated 5 out of 5 stars

I am German, but living in the states. For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definite... See more

Company replied

Company details

  1. Telecommunications Contractor
  2. Internet Service Provider

Written by the company

Start to watch German television free right now on your computer or watch directly on your home TV! No cable or antenna needed, works anywhere around the world.


Contact info

3.1

Average

TrustScore 3 out of 5

87 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.1

All reviews

(87)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Website down

Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back.

To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose

19 January 2022
Unprompted review
Rated 1 out of 5 stars

Are their servers down

Are their servers down? I couldn't reach the website last week either but the TV app was working fine. Now the app is prompting for login but nothing works. Hopefully this comes back online soon.

19 January 2022
Unprompted review
Rated 5 out of 5 stars

I love it!💕 Was looking for a long…

I love it!💕 Was looking for a long time to have German TV back. Works on smart TV, computer online and cell phone, Feels like home 😊

26 October 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Sabine, we are grateful for your feedback and really appreciate your opinion!

Rated 5 out of 5 stars

Perfect for German learners/expats

This is my 3rd year with My German TV and it has been an awesome experience 💯. I use it to maintain (and improve) my German. The cost is beyond reasonable for what you get. Love ❤ love ❤ love MyGermanTV!!!

23 October 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Tee, thank you for the review! This is a top reward for our hard work!

Rated 5 out of 5 stars

I absolutely LOVE German TV Company

I absolutely LOVE German TV Company. As a German living in the US, is is an absolute luxury to have access to this service. The channel lineup is awesome, and the fact that one can go as far back as two weeks to watch programs is just fabulous! And should there be the occasional technical issue, Customer Service is FANTASTIC!!! I LOVE this Company!!!

22 October 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Andrea, thank you for the review! This is a top reward for our hard work!

Rated 5 out of 5 stars

Great Service

Great Service. My Dad loves watching all the channels. I leave the setting on real time so he can call his friends and watch at the same time they do!! He even gets channels from all over Germany and can watch his Bundesliga.

14 August 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Dieter, thank you for the review! This is a top reward for us!

Rated 4 out of 5 stars

Running smooth

Running smooth, not like the rest of the competition.

29 July 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Dear Mic, thank you for your review!

Rated 5 out of 5 stars

Really enjoying the app.

I've had the Premium now for about a month and am really enjoying it. I'm not a native German speaker but can understand most of what is said so it is a great learning tool. I am a little hard of hearing so the one thing that would really enhance my enjoyment of the content would be the ability to turn on/off closed captioning. The content is super and the ability to go back to prior shows really makes the time change no problem at all. Love all the Bundesliga content!! I'm very happy but I do hope that closed captioning could be added in the future!

17 May 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Mark, thank you for the review! This is a top reward for us!
We are constantly working to improve the service for you and will implement closed captioning as soon as possible.

Rated 5 out of 5 stars

Great selection of German Channels

Love being able to watch my German channels here in the US. I subscribed the Premium Channel and had it for 1 month now. So far, I am very happy and makes me feel like I am back in Germany. The selection is awesome. Customer Service is also great. A big 👍 up.

12 February 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Hunter, thank you for the review! This is a top reward for our hard work!

Rated 5 out of 5 stars

Great customer service

I am German, but living in the states.

For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definitely paid more for TV without all those features.

Issues that I addressed to the messenger, have always been answered patiently. There were sometimes a few technical issues, sometimes caused by myself or errors from the program, but they always have been solved.

30 January 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Viola, thank you for the review! This is a top reward for our hard work!

Rated 4 out of 5 stars

awesome

Awesome library of new and recent movies to choose from.

24 January 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Kay, thank you for the review! We appreciate it!

Rated 4 out of 5 stars

Good service

Good service. Occasionally problems with accessing service but nothing major that was not resolved by team at German TV Company.

As mentioned in other reviews, the price is high for what you get and the payment methods are very dated.

22 January 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Gina, thank you for the review! You can choose different cheaper packages. As for the payment methods, we are working on expanding them.

Rated 4 out of 5 stars

We really like the german tv company

We enjoy to have a big variety of german tv. It is for sure worth to try . They also have a good costumer service if you need help with any thing. The only down side it is a little Pricey.

16 January 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Stefanie, thank you for the review! We're providing one of the most stable and quality service. You can enjoy movies library, a lot of channels, also we have 14 days archive and you can watch up to 3 devices simultaneously! If it is a little pricey you can choose a cheaper package.

Rated 1 out of 5 stars

Used to be the best company the…

Used to be the best company with the best service . I was a loyal member for 3 years and always paid for the yearly subscription . Now I cancelled and will never get the subscription again . 6 months ago they stopped their amazing streams . Now all the channels are very low quality and so pixelated . Every time I spoke to them they said we are working on getting the HD channels back which never happened in 6 months . I moved on and just want to tell people that the quality of channels is horrible and the service is not reliable anymore with a lot of issues . I recommend to people to get the channels with other providers or for free online and save 300 $ us a year

13 January 2021
Unprompted review
German TV Company logo

Reply from German TV Company

Mehdi, we appreciate your feedback!
We have many HD channels in our Premium package and we keep adding new channels constantly (during the last 6 months as well).
For any channel that our customers would like to see in our list, we are registering those requests and notifying them as soon as the channels are added.
We are also providing far more channels than other online providers can offer and our service is a lot easier and convenient to use anytime and anywhere.

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