Working with Lei Fernandez at Fleetsmarts was a game-changer. I was facing what felt like an impossible situation getting out of Hartford, but Lei made it happen smoothly and efficiently. From start t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a new account of fleetsmart, I felt honored to have JONA guided me all the way for setting up payments. She’s articulate & knowledgeable of her job & patiently waiting until my concern is fully add... See more
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I called in to fleetsmarts customer service line because I was confused about the set up with new brokers. Christine was patient with me then explained the process so that I understood it clearly. Th... See more
Company replied
First of all, it's good to hear a live person answering instead of AI. Also, I didn't have to endure the auto recording that gives me 8~9 choices to choose from. Then to another 8~9 choices and repeat... See more
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Company details
Written by the company
Fleetsmarts is here to assist trucking carriers with getting on the road and staying on the road. We aim to assist small trucking companies with top tier fuel discounts at the major truck stops and also extremely low factoring rates to help money get into your bank quickly and efficiently to al low you to have the cash requirements to operate your business. Please reach out and let us know how we can best assist you.
Contact info
United States
- get.fleetsmarts.net
3.7
Average
358 reviews
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Get Fleetsmarts
Thank you for your feedback! We’re glad to hear you had a thorough and pleasant experience with our team. At Fleetsmarts, we’re committed to providing knowledgeable support and reliable service. If you ever need assistance with factoring, fuel discounts, or credit lines, we’re here to help.
Reply from Get Fleetsmarts
Thank you for your feedback! We're happy to hear Landon was helpful and kind throughout your experience. If you ever need support with factoring, fuel discounts, or credit lines, Fleetsmarts is here to assist you every step of the way.
She did exactly what she said she was…
Nelly did exactly job she very patient with me and explained everything clearly leading you in the right direction if needing help with anything.
14 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We’re glad to hear Nelly was patient, explained everything clearly, and guided you in the right direction. If you ever need further assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to help.
Good taking care of and professionalism…
Good taking care of and professionalism with Mr London l
Thanks for the support
15 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the kind words! We're glad Mr. Landon provided professional and supportive service. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to take care of you.
Reply from Get Fleetsmarts
Thank you for your kind words! We’re glad our team could be helpful to you. At Fleetsmarts, we pride ourselves on providing friendly and reliable support. If there's ever anything else you need, whether it's factoring, fuel savings, or credit lines, we’re just a call away.
Aaron is my agent he is the…
Aaron is my agent he is the GREATEST!!!!
5STARS ⭐️⭐️⭐️⭐️⭐️
14 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the enthusiastic feedback! We’re thrilled to hear Aaron has been such a great support. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is here to keep your business moving forward.
Reply from Get Fleetsmarts
Thank you for the feedback! We're glad you had a good experience with Landon. If you ever need support with factoring, fuel discounts, or credit lines, Fleetsmarts is here to help your business grow.
The experience with Mr Landon it…
The experience with Mr Landon it great,he took time and patient to help me.
14 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We're happy to hear that Mr. Landon took the time and showed patience in helping you. At Fleetsmarts, we’re committed to providing clear, supportive service. If you ever need help with factoring, fuel discounts, or credit lines, we’re here for you.
One of the best
13 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you! We appreciate your support and are glad you had a great experience. If you ever need assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is here for you.
“Matthew Amane” there’s not enough…
“Matthew Amane” there’s not enough words to explain how grateful I am to have you as my Account Manager. He’s very knowledgeable, patient & had away with always ensuring I fully understood the process. It feels astonishing knowing that someone really has your best interest in mind. Most definitely would recommend him. Thanks a multi million!
Vet Your Load Logistics
12 May 2025
Unprompted review
Reply from Get Fleetsmarts
We’re so glad to hear Matthew has been such a knowledgeable and patient Account Manager. His dedication to making sure you understand the process and has your best interest at heart truly reflects our commitment to providing top-notch service. If you ever need support with factoring, fuel discounts, or credit lines, Fleetsmarts is here to assist you every step of the way.
Lei have great customer service
My account manager Lei does a great job. Explain the in's and out to me so that I can fully understand what I’m getting into they all so have a lot of great deals. Great customer service.
12 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the great feedback! We're thrilled to hear that Lei has done an excellent job explaining everything and providing you with a clear understanding of the process. At Fleetsmarts, we’re committed to offering great deals and top-notch customer service. If you ever need assistance with factoring, fuel discounts, or credit lines, we’re always here to help.
Good service
I am very happy and satisfied with Fleetsmarts services, the fuel card services is great , I am able to save money every time we pump, factoring is top notch I get pay on time every time, customer service is the best , Lei Fernandez is very helpful and professional.
I recommend them 100%
Daniel Torres
EL Equipo Transport LLC
8 May 2025
Unprompted review
Reply from Get Fleetsmarts
We're glad to hear you're saving money with the fuel card and getting paid on time with factoring. It's also great to know that Lei has been helpful and professional. We'll be sure to pass that along.
Fleetsmarts is here to support carriers with dependable service and real savings. We appreciate your trust and your recommendation.
Ask for Nelly very respectful helpful…
Ask for Nelly very respectful helpful and knowledgeable
9 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your kind words! We're happy to hear that Nelly was respectful, helpful, and knowledgeable. She’s a valued part of our team. If you ever need support with factoring, fuel discounts, or credit lines, Fleetsmarts is here to help.
Reply from Get Fleetsmarts
We’re glad to hear you received great service from Landon. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is here to support your business.
Jean thank you for helping me…
Jean thank you for helping me appreciate it thank you 😊
9 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the kind words! We’re so glad Jean could help you. If you ever need assistance with factoring, fuel savings, or credit lines, Fleetsmarts is always here to support you.
Landon was professional and…
Landon was professional and informative. He was patient with me and guided me through the necessary steps to get my banking and smooth communications with FleetSmarts.
8 May 2025
Unprompted review
Reply from Get Fleetsmarts
We're glad to hear Landon was professional, patient, and informative while guiding you through the process. At Fleetsmarts, we’re committed to making every step smooth and clear. If you ever need help with factoring, fuel discounts, or credit lines, we’re here to support you.
Landon was amazing
Landon was amazing! Very knowledgeable on what’s going on and ready to assist! One of my favorites!
7 May 2025
Unprompted review
Reply from Get Fleetsmarts
We're thrilled to hear Landon was so knowledgeable and ready to assist. We’re lucky to have him on our team, and we’re always here to help with factoring, fuel discounts, or credit lines whenever you need it.
It was everything well detailed and…
It was everything well detailed and clear understandable.
Thank you Christine
6 May 2025
Unprompted review
Reply from Get Fleetsmarts
We’re glad to hear that everything was clear and well-detailed. If you ever need further assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is here to help you every step of the way.
Landon did great
6 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the feedback! We’re glad to hear Landon did a great job. If you ever need assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is here to help.
Landon very helpful enjoyed talking…
Landon very helpful enjoyed talking with him thanks very much appreciate
5 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the kind words! We're glad to hear Landon was helpful and that you enjoyed the conversation. We appreciate you taking the time to share your experience. If you ever need support with fuel discounts, factoring, or credit line options, Fleetsmart is always here to help you keep your business moving forward.
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