Working with Lei Fernandez at Fleetsmarts was a game-changer. I was facing what felt like an impossible situation getting out of Hartford, but Lei made it happen smoothly and efficiently. From start t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a new account of fleetsmart, I felt honored to have JONA guided me all the way for setting up payments. She’s articulate & knowledgeable of her job & patiently waiting until my concern is fully add... See more
Company replied
I called in to fleetsmarts customer service line because I was confused about the set up with new brokers. Christine was patient with me then explained the process so that I understood it clearly. Th... See more
Company replied
First of all, it's good to hear a live person answering instead of AI. Also, I didn't have to endure the auto recording that gives me 8~9 choices to choose from. Then to another 8~9 choices and repeat... See more
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Company details
Written by the company
Fleetsmarts is here to assist trucking carriers with getting on the road and staying on the road. We aim to assist small trucking companies with top tier fuel discounts at the major truck stops and also extremely low factoring rates to help money get into your bank quickly and efficiently to al low you to have the cash requirements to operate your business. Please reach out and let us know how we can best assist you.
Contact info
United States
- get.fleetsmarts.net
3.7
Average
358 reviews
Replied to 62% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience and Landon is good guy…
Good experience and Landon is good guy they help a lot for my account
Thanks Landon
I appreciate you
5 May 2025
Unprompted review
Reply from Get Fleetsmarts
We’re glad to hear you had a good experience! Landon will appreciate the shoutout—we’re proud to have him on the team. If there’s ever anything else we can do to support your account or help you save more with factoring, fuel, or insurance solutions, Fleetsmart is just a call away.
Laondon he is the beat
5 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thanks for the great feedback! Landon truly is one of the best, and we’re glad he made a strong impression. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is here to back you up every mile.
Hello' Blue Water Capital and DBA…
Hello' Blue Water Capital and DBA fleetsmarts team. this is my way of appreciating your hard honest work and transperancy walking me through everything with me and being great partner to my business. Shout out to Lei acc manager many thanks to factoring team.
2 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your heartfelt feedback! We’re proud to be a trusted partner to your business and truly appreciate your recognition of our team’s honesty, transparency, and hard work. Lei and the entire factoring team are grateful for the shoutout. At Fleetsmarts, we're committed to helping you grow with reliable factoring, fuel discounts, credit lines, and more—whenever you need us.
Was great
Was great, Jean is fantastic and very profesional, she offered me assistance and a quick response, thank you JEAN you are the best of the best. Thank you Fleetsmart, Thank you JEAN.
2 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the enthusiastic feedback! We’re thrilled to hear Jean took great care of you with professionalism and fast support. She truly is one of the best, and your appreciation means a lot. If you ever need help with factoring, fuel savings, or credit line solutions, Fleetsmarts is always ready to assist.
Landon was very helpful on changing my…
Landon was very helpful on changing my payment method on my account great service
2 May 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for your feedback! We’re glad to hear Landon was able to assist with changing your payment method and that you received great service. If you ever need additional support or have questions about factoring, fuel discounts, or credit line options, Fleetsmarts is here to help.
Reply from Get Fleetsmarts
Thank you for your kind words! We're thrilled to hear you had such a positive experience with Matthew. His dedication to providing exceptional service truly reflects the standards we hold at Fleetsmarts. If you ever need support with factoring, fuel discounts, or credit lines, Fleetsmarts is here to help you every step of the way.
Honest helpful and feedback specially…
Honest helpful and feedback specially Miss Nelly she’s awesome anytime ask her question she always answer help me out thank you very much Miss Nelly all you do for us you’re always there thank you again she’s always positive anytime I call her she’s always answer fix my problem like I said you’re awesome
30 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing such a wonderful review! We're thrilled to hear that Nelly has been so helpful and positive every time you've reached out. She truly goes above and beyond, and we’re lucky to have her on our team. If you ever need further assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is here to continue supporting your business with the same level of dedication.
2nd help from London after a long fight…
2nd help from London after a long fight with some broker to make a change on factoring info. Hey LANDON you are on fire brother 😎
30 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thanks so much for the awesome feedback! Landon is definitely on fire, and we’re glad he could help resolve the issue with your broker. If you ever need more support with factoring, fuel discounts, or credit lines, Fleetsmarts has got you covered every step of the way.
She help me solve the problem with my…
She help me solve the problem with my fuel card
30 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We're glad to hear that our team was able to help solve the issue with your fuel card. If you ever need more assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to help you out.
Reply from Get Fleetsmarts
You're very welcome! I'm glad I could help. If you need anything else, feel free to reach out anytime. Have a great day!
Landon was great
Landon was great, very professional, patient and a great help
30 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the kind words! We're so glad to hear Landon provided you with professional, patient, and helpful service. If you ever need assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to support you.
Reply from Get Fleetsmarts
We’re glad to hear Landon did an excellent job. If you ever need help with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to assist you.
Always helped me out
JEAN Always helped me out FOR EVERYTHING I NEED
COMPANY- GEORGIA BULLDOGS LOGISTICS INC
28 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We're happy to hear that Jean has always been there to help with everything you need. At Fleetsmarts, we're committed to providing top-notch service, and we're glad to be working with Georgia Bulldogs Logistics Inc. If you ever need further assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to support your business.
Peter is a great guy
Peter is a great guy. His customer service skills and understanding is excellent. Thanks!
29 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the kind words! We're so glad to hear that Peter provided excellent customer service and support. If you ever need assistance with factoring, fuel discounts, or credit lines, Fleetsmarts is always here to help.
Landon was helpful!
28 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you so much for the great feedback! We're glad to hear Landon was helpful — we'll be sure to pass this along to him. If there's ever anything else you need, from fuel cards with no fees to instant load payments and 24/7 support, Fleetsmarts is here to help keep your business moving smoothly.
Landon is good person
Landon is good person. And very nice talk very easy he explain me thnx landon
28 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing this! We’re so glad to hear Landon took good care of you and made everything easy to understand. We’ll be sure to pass your kind words along to him. And remember — whether it’s fuel cards with no fees, instant load payments, or round-the-clock support, Fleetsmarts is always here to help you keep your business running strong!
Matthew good service and always…
Matthew good service and always responds to help with everything. Thanks.
28 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for the awesome feedback! We’re glad to hear Matthew’s providing great service and staying on top of everything you need. We’ll be sure to let him know! And whenever you’re ready, don’t forget Fleetsmarts also offers fuel cards with no fees, instant load payments, factoring services, and more to help keep your business running smoothly.
Reply from Get Fleetsmarts
Thank you for the excellent feedback! We're so glad to hear you had a positive experience. Our team is always here to provide top-notch service, whether it’s for fuel cards, load management, or 24/7 support. If you ever need help in the future, Fleetsmarts is ready to assist!
Good customer service caring and…
Good customer service caring and respectful thank you fleet Smart thank you Jean … DEVOTED TRANSPORTATION LLC
28 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you so much for the kind words! We're thrilled to hear you had a positive experience with Jean and that our customer service was able to meet your needs. At Fleetsmarts, we’re committed to providing caring, respectful support, and we’re here whenever you need us. Whether it’s fuel cards, load management, or 24/7 assistance, we’ve got your back. Thanks again, and we’re happy to be a part of Devoted Transportation LLC’s journey!
Christine is very professional
Christine is really gentle, very professional, educated me more about how the portal work and how I can track the status of the payments.
28 April 2025
Unprompted review
Reply from Get Fleetsmarts
Thank you for sharing your experience! We’re thrilled to hear Christine provided such helpful, professional service and made sure you were comfortable using the portal. If you ever need assistance tracking payments, exploring our other services like fuel cards, or anything else, Fleetsmarts is always here to support you!
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