Stella is a really helpful, professional sales person who showed a huge amount of patience with booking our flights. Despite several issues our end, Stella was an absolute legend and top, top sales pe... See more
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We are proud to be one of the leading independent Long Haul Travel Specialists, providing exceptional packages to Florida, the US and the Caribbean, the Far East, Middle East and Indian Ocean. With over 50 years of staff experience between us, we bring together the world’s most fascinating destinations, finest hotels, and imaginative tours. Being fully licensed by ATOL and IATA, and part of the world choice consortium, our services provide clients with the extra reassurance and protection required when booking their holidays.
Contact info
Suite 5/6 Ideas House, Station Estate, Eastwood Close, E18 1BY, London, United Kingdom
- 020 7725 7000
- getaflight.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
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I had a great experience with…
I had a great experience with GetAFlight. Their service was excellent from start to finish, and Robert was especially helpful. He was friendly, professional, and made the whole booking process easy. I really appreciate his support and would happily recommend GetAFlight to others.
Charles was a Great service staff very…
Charles was a Great service staff very professional and prompt in assistance. Thanks
Easiest flights I have booked
Easiest flights I have booked. I was helped by Alex who was superb throughout. Calls answered in seconds. Always put through to Alex straightaway when I called back. 5 Star Service
Thanks to stella
I had a fantastic experience booking my…
I had a fantastic experience booking my flights with PH Travel. Michael provided outstanding customer service, was always quick to respond, patient, and very helpful. He made the whole process simple and hassle-free, and I felt well looked after from beginning to end. Thank you, Michael, for your excellent support. I wouldn’t hesitate to recommend PH Travel to anyone and will definitely book with them again.
Quick and simple to book
Quick and simple to book, all confirmed and followed up by Russell very quickly!
Helpful and friendly
Russell was really helpful on the phone. Really friendly!
Upgraded to Flexi to tickets
Alex was very patient with me and…
Alex was very patient with me and helped me throughout my booking . Very kind and reassuring! Thank you Alex
Good experience with Alex nice man
I incorrectly entered my email in the…
I incorrectly entered my email in the booking section. Stella from customer support was able to help me sort this out within the hour.
An error was initially made booking and…
An error was initially made booking and they managed to rectify with no extra cost
Great service from Alina.
Get a flight review
Booked my flight and got my flight confirmation within 24 hours. Speaking to Stella through WhatsApp who replies very quickly to any questions I had.
10/10 Good Customer Service from Russel
My experience with Getaflight was really amazing. We booked a return trip from London to Bali but were finding it difficult to navigate the online website of the airline so I called up Getaflight to ask for help regarding the check in and Russel very kindly obliged and was extremely informative and helpful. I informed Russel that we may require assistance with our booking because of a knee injury I had picked up and Russel reassured me it would be fine and made the process of booking very smooth and easy and managed to sort out the seat allocations for myself and my family with no issues. 10/10.
SCAM
SCAM
Do not book your flights at any cost with this company (P H Travel).
A month prior to my flight, I've noticed that my tickets aren't being issued, so I've emailed them, and they've advised that my luggage hasn't been confirmed, yet the airline states the luggage is automatically included in the ticket, yet they were forcing me to pay an additional 100 pounds for a luggage allowance, which is total BS - only then they've issued my tickets.
Alina was very understanding
Alina was very understanding, professional, and answered my questions, very quickly
Amazing experience - FREE UPGRADES!
I had a really positive experience with Get A Flight.
The booking process was straightforward and easy to use, and they offered some excellent deals on flights, which made booking with them an easy choice.
A special thank you to Charles, who called me yesterday with a completely unexpected upgrade. He increased my baggage allowance from 25kg to 30kg and also made my ticket flexible at no extra cost. It was such a pleasant surprise and a gesture that was genuinely appreciated.
Throughout my experience, the customer service team has been kind, friendly, and easy to communicate with. It’s refreshing to deal with a company that values its customers and goes the extra mile.
I’d definitely recommend Get A Flight and would happily book with them again in the future.
I needed to make changes to my flight…
I needed to make changes to my flight and Demi was very helpful addressing my questions and request
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