Stella is a really helpful, professional sales person who showed a huge amount of patience with booking our flights. Despite several issues our end, Stella was an absolute legend and top, top sales pe... See more
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Review summary
Created with AI, based on recent reviews
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Excellent customer service from Charles on our flight only booking. There was a glitch in the system during the booking process but it was sorted promptly and professionally. I wouldn't hesitate to bo... See more
Very good service and competitive prices for the flights that I booked. Amber in Customer Service was particularly very helpful to me and flexible.
Spoke to a lovely man called Demi Robinson he sorted out with efficiency I needed for our flights He was very thoughtful and made sure I was happy with everything He even phoned me me to book ou... See more
Company details
Written by the company
We are proud to be one of the leading independent Long Haul Travel Specialists, providing exceptional packages to Florida, the US and the Caribbean, the Far East, Middle East and Indian Ocean. With over 50 years of staff experience between us, we bring together the world’s most fascinating destinations, finest hotels, and imaginative tours. Being fully licensed by ATOL and IATA, and part of the world choice consortium, our services provide clients with the extra reassurance and protection required when booking their holidays.
Contact info
Suite 5/6 Ideas House, Station Estate, Eastwood Close, E18 1BY, London, United Kingdom
- 020 7725 7000
- getaflight.co.uk
4.6
Excellent
11k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alex was very helpful with all my…
Alex was very helpful with all my flight requests.
18 July 2026
Unprompted review
Helpful staff
I spoke to Michael at their Customer Services about an upgrade to a flexible booking, and he was very halpful on the telephone.
21 July 2026
Unprompted review
Got help from Robert with my seats on…
Got help from Robert with my seats on my flights
20 July 2026
Unprompted review
Great service
Great service
Needed to amend date of birth on a booking as a made a mistake
Threw WhatsApp message Robert was able to sort this for me quick and easy
20 July 2026
Unprompted review
Very good service
Very good service, good customer relations. Always use getaflight when possible.
20 July 2026
Unprompted review
Wanted to book different dates for same…
Wanted to book different dates for same group, Alina facilitated it very well.
19 July 2026
Unprompted review
i made an error with the date of birth…
i made an error with the date of birth when booking my ticket online and Micheal was helpful in dealing with the matter
20 July 2026
Unprompted review
Easy and quick service from Mack
20 July 2026
Unprompted review
Quick and easy to use
Quick and easy to use, Demi was really helpful in changing the dob I had inputted incorrectly at the time of booking my flight
Found them through Skyscanner and it was the cheapest ticket, saved about £60 by going through them compared to airline website
19 July 2026
Unprompted review
Kevin was so good and fast replies
18 July 2026
Unprompted review
Booking was easy
18 July 2026
Unprompted review
Really easy website to book on and…
Really easy website to book on and cheap, great customer experience from Alina.
17 July 2026
Unprompted review
Very prompt and helpful
Amber Green was able to deal with my query very efficiently. She was very reassuring.
17 July 2026
Unprompted review
Russell was great at helping organise…
Russell was great at helping organise the trip and very attentive - wouls highly recommend liaising with Russell as a booking agent. I am writing this having just booked my tickets, so i trust the service will remain exceptional even in future should there be any issues.
17 July 2026
Unprompted review
Amber turned what could have been a…A True Asset to the Airline
Amber turned what could have been a stressful travel hiccup into a seamless experience with her incredible patience and sharp problem-solving skills. Her warm, professional demeanor made me feel genuinely cared for, and I cannot thank her enough for going above and beyond to get us an expected outcome.
17 July 2026
Unprompted review
Great experience thank you Amber !!
17 July 2026
Unprompted review
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