GetAgent Reviews 9,253

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach, often highlighting their ability to provide constructive and unpressured advice. The customer service is frequently described as exceptional, with many people appreciating the personalized touch and quick response times. Reviewers also found the service efficient and easy to use, noting the valuable information and guidance provided throughout their property selling journey. However, some customers mentioned issues with their contact preferences not being fully respected, leading to unwanted calls or emails from agents. A few people also felt that the company's fee was indirectly passed on to them by the estate agents, potentially increasing their overall costs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and knowledge of the... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the service, praising the... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the quick response times, with some... See more

Response time

Users describe positive interactions with response times. Many reviewers highlight swift responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant service that I would recommend to anyone selling their property. Free advise and helpful suggestions about selling up. As I really do not like pushy sales, Jordan was absolutely... See more

Rated 5 out of 5 stars

Quick responses and easy to use. Dan called almost immediately, was super helpful and made what is typically a very stressful process feel simple. Friendly approach and didn't feel pressured. Thank yo... See more

Rated 5 out of 5 stars

Bradley was so helpful today. He was able to direct me to suitable sites which I would never have even considered if I was handling everything by myself. Thanks to him I am happy with how the experien... See more

Rated 5 out of 5 stars

Beth was so pleasant and polite. She discussed various options with me and gave sound advice concerning my property. She followed up our telephone conversation with an email providing further informat... See more


Company details

  1. #25 of 50 best companies in Estate Agent

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Searched for estate agents on google…100%

Searched for estate agents on google used these guys out of interest. Was struggling to find a buyer for my home.
5 minutes later 1 call
8 minutes later 2nd call
25 minutes later 3rd call
All from top agents
All unexpected as well😂
A guy called KAMEL DOUIB was my contact.
I can only thank this guy’s parents,his service was impeccable to say the least
Well mannered
Well spoken
Well educated
Well explained
Even a thank you email of his own back to thank me.
If everyone acted like this. Wheels would turn easier

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Ayanna Samuel

Today I spoke with Ayanna Samuel. I found her advice to be very knowledgeable and due to her information included an Agent that I had not considered prior to our conversation.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Advice

Thank you Bradley for your advice and follow through, you said you'd request agent to call us at a specified time which did happen so thank you for arranging that for us.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick helpful call to offer advice

Xavier Feijoca gave me a call to offer some advice on my query with getagent. His call was really helpful and gave me some additional things to think about as I proceed with selling my flat and consider options for agents.
Thanks for the help!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Choices Given

Back to the selling market after 20 years we really didn’t know which agent to choose. Happy with the choices selected and it’s early days for our chosen agent to find a buyer.

3 April 2026
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service that I would recommend to anyone selling their property. Free advise and helpful suggestions about selling up. As I really do not like pushy sales, Jordan was absolutely brilliant. He gave fantastic advice and I did not feel that I was being pushed into a corner.
I was able to get information that was really constructive and helpful. Thank you Jordan.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Good advice

Elizabeth John from GetAgent was friendly and informative. I received good advice on the top rated agents in my area and promptly received phone calls from the agents after she had contacted them on my behalf. I was then able to book the evaluations to suit my schedule.

10 April 2026
Unprompted review

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