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GetAgent Reviews 9,253

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TrustScore 4.5 out of 5

4.7

Estate Agent
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach, often highlighting their ability to provide constructive and unpressured advice. The customer service is frequently described as exceptional, with many people appreciating the personalized touch and quick response times. Reviewers also found the service efficient and easy to use, noting the valuable information and guidance provided throughout their property selling journey. However, some customers mentioned issues with their contact preferences not being fully respected, leading to unwanted calls or emails from agents. A few people also felt that the company's fee was indirectly passed on to them by the estate agents, potentially increasing their overall costs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and knowledge of the... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the service, praising the... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the quick response times, with some... See more

Response time

Users describe positive interactions with response times. Many reviewers highlight swift responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant service that I would recommend to anyone selling their property. Free advise and helpful suggestions about selling up. As I really do not like pushy sales, Jordan was absolutely... See more

Rated 5 out of 5 stars

Quick responses and easy to use. Dan called almost immediately, was super helpful and made what is typically a very stressful process feel simple. Friendly approach and didn't feel pressured. Thank yo... See more

Rated 5 out of 5 stars

Bradley was so helpful today. He was able to direct me to suitable sites which I would never have even considered if I was handling everything by myself. Thanks to him I am happy with how the experien... See more

Rated 5 out of 5 stars

Beth was so pleasant and polite. She discussed various options with me and gave sound advice concerning my property. She followed up our telephone conversation with an email providing further informat... See more

Company details

  1. #25 of 50 best companies in Estate Agent

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very happy

Jordan was polite friendly and summarised a lot of information to help me deal with estate agents valuing my late mother’s house. Definitely an asset to the GetAgent team!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

How to choose the best estate agent

I’m considering selling my house in the near future and put out an initial tentative on-line search to compare local estate agents. Within minutes, I received a comprehensive listing of local estate agents, rated in terms of %sales, %asking price met, fees, etc.
Shortly after I received my listings, Daisy from GetAgent rang me to explain how they could help and what I should look for. Daisy sent be a follow-up email with a list of very useful questions for me to ask the potential agents with additional guidance. I now feel prepared to invite agents to value my home and start the selling process.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Elizabeth John has been really helpful

Elizabeth John has been really helpful. After I entered my details I was contacted within 30 minutes. She ran through questions of where I was at, contact local estate agents for me & gave me a list of questions to ask them too. Brilliant service

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very interesting and informative…

Very interesting and informative report. Danny Watts followed up the report with a telephone call. At no point was Danny too pushy, and was a pleasure to talk too. The followup email provided some additional tips. Well worth doing.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick responses and easy to use

Quick responses and easy to use. Dan called almost immediately, was super helpful and made what is typically a very stressful process feel simple. Friendly approach and didn't feel pressured. Thank you!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Misleading. Dont waste your time.

Like others have commented, you are led to believe you will be sent information on Estate Agent fees to compare, which I expected via email. Within minutes I received a phone call from Get Agent and I have since received several emails either saying a a local estate agent will be in touch or a direct email from the agent. Very misleading.

8 April 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Hi Daniel,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations. At GetAgent, we’re committed to providing valuable support to homeowners during their selling journey.

We understand that our Client Experience Lead, Jack, has been in contact with you to discuss the situation and clarify any misunderstandings that occurred during the call.

Our goal is always to empower homeowners to make informed decisions when selecting an estate agent to help sell their property.

Thank you again for sharing your feedback. We wish you all the best with your property-selling journey.

Rated 5 out of 5 stars

Glad I used GetAgent.

I was uncertain how GetAgent would work, but I was very impressed with Janiel: he explained everything clearly and helpfully, and his follow-up communication was excellent and not pushy.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

A helpful and informative service

Having registered my interest, I spoke to Lewis Bilham at Get Agent who was very helpful and informative in respect of my search for a suitable local estate agent to put our property on the market later this year.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a call from GetAgent then inundated with calls

I had a call from GetAgent after I did a search to get local agent fees. I specifically said I don't want my details to go to local agents. Within 2 min I had a local agent ringing me and have now had to block them. Also reading the comments below about additional fees is not welcome.

2 April 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Hi Jeff,

Thank you for your review.

We have looked into this and identified that there was an error in the specified contact which meant that the agent was able to reach out via our call forwarding service rather than the agreed email-only contact. This has now been corrected and the call forwarding has been disabled, so you won’t receive any further contact.

For clarity, GetAgent is completely free to use. Agents should not charge any additional fee for using the service, if this was to occur we ensure that the necessary steps are taken to resolve this issue.

We appreciate you flagging this and apologise for the inconvenience caused.

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