Excellent simple to use app for MTD digital. Best bit is the absolutely fabulous support. I'm not tech savvy but Jeremy from the Coconut support team has been there at every hurdle swiftly offering cl... See more
Company replied

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Excellent simple to use app for MTD digital. Best bit is the absolutely fabulous support. I'm not tech savvy but Jeremy from the Coconut support team has been there at every hurdle swiftly offering cl... See more
Company replied
Coconut’s bank integration used to work fine, but now it’s completely broken for me. I reached out to support and only got a vague responses after chasing it up several times saying they’re aware of a... See more
Company replied
As a sole trader I’ve used many accounting softwares in the past & coconut is by far the best, most straightforward & reliable. Being able to attach my receipts, so not having to keep the paper copy... See more
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While I like the app and it is useful, I’m giving 2 stars because now I have to open yet another bank account to link since they are dumping their integrated accounts. Dealing with 2 apps, two set... See more
Company replied
Coconut is simple accounting & tax software for self-employed people and accountants. Our mobile-first tax app helps self-employed people track income, send invoices, categorise expenses, and work out how much tax they owe in real-time. And through the Coconut Portal, accountants and bookkeepers can get instant access to all of their clients’ real-time accounting information, whenever they need it—making it easy to prepare their sole traders for Making Tax Digital for Income Tax, spend less time chasing paperwork, and uncover major opportunities for revenue growth.
London, United Kingdom
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Replied to 100% of negative reviews
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Moved to coconut just to test it out, so far it's perfect, so will be sticking with it for now.
Quick and easy to set up, invoices look good and are easy to produce and send.

Reply from Coconut
Very easy to use and presented in a simple format. Works a treat and takes away a lot of the stress in an area I am no expert in.

Reply from Coconut
My accountant introduced me to coconut.
Now it's second nature.
Invoices go into drafts for the month. Multi income streams was so hard to keep up with.
As an international author (Tina dee Lite)
Cleaner
Entertainer
As well as drop shipper.

Reply from Coconut
I use the app on my iPad and I do not think it is misconfigured for this kind of device. The app opens in small window and it is not easy to use.
The second thing I would like to mention about is no option to edit layout of the invoices.

Reply from Coconut
Coconut is Fantastic! I was a little but sceptical before I got it but now absolutely love it. Makes tracking all my business expenses and sending invoice’s so easy and it’s all in 1 spot! This saves me running multiple Excel spreadsheets and staying on top of my clients! For the price you pay I would highly recommend this product!

Reply from Coconut
Very pleased with facilities, it’s making life much easier. Only little niggle is the name, Coconut, on the invoicing. I’ve had several customers ask if it’s genuine as it’s a strange name to use.

Reply from Coconut
The Coconut app and website has been, and continues to be, a very sophisticated and easy-to-use tool for all my bookkeeping needs. I highly recommend it to anyone who is after a clean and modern user interface that is easy to understand. For £9.00 per month, after the one month free trial, it's the best bookkeeping software I have come across and is worth every penny. You should definitely try it out.

Reply from Coconut
The perfect app for freelancing and managing multiple bank/card accounts. Gets the balance right between simplicity and complexity. Great interface and ease of usability. Responsive customer support when contacted.

Reply from Coconut
I’ve been looking for a product like this for a while now. You can scan your receipts link it to your bank account. Works out what your due in tax and helps you to complete re your tax return. A great product for anyone looking to keep your financials up to date.

Reply from Coconut
An excellent service with fantastic staff/customer service. It runs really smoothly and it’s very easy to understand and personalise. I would recommend Coconut to anyone wanting this kind of service. I found them the best!

Reply from Coconut
Moved over from a different service and since I have had nothing but a brilliant service. The app and website make it very simple to accomplish what you need to do when you want to and if you need help the support is friendly and fast.

Reply from Coconut
Honestly I really really don’t know what I would do without this app, it’s amazing very very helpful

Reply from Coconut
A great company and very fast replies to any queries. Really useful and handy tool. I’ve been with them for years now and always very happy.

Reply from Coconut
After finding coconut 3 years ago I've had little or no need to contact support and when I have they quickly resolve my issue. The app does what it says on the tin and all that is needed. I just fill my self assessment in a wait for my overpayment.
Oh and that Richard Bristow guy gives everyone one star on his profile. Looks like a troll to me.

Reply from Coconut
Coconut are truly a waste of space! Looks like I had a bit of luck that the guy who was supposed to be arranging a demo of the MTD software is also a waste of space. - no call back, did not turn up for on line appointment etc. Judging from the online reports the business and its staff are useless, it was certainly my experience!!!
Since posting this review we have had a fulsome apology from Coconut, that was appreciated but it was too late we have placed our 300 plus clients, elsewhere. Sorry Coconut, no cigar!

Reply from Coconut
Simple and easy to use.Gone self employed after 40 years employed,been a godsend

Reply from Coconut
Used Coconut for my tax return. The bank connection made it way easier to get my info ready for HMRC. Really easy to use- a definite time saver!

Reply from Coconut
Did my SATR in record time. Suck a great experience.

Reply from Coconut
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