GetContrave Reviews 5,354

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the fast and easy process from telehealth visits to receiving medication. Customers consistently praise the staff and nurse practitioners for being great, informative, and taking the time to address individual needs and provide recommendations. The customer service is frequently described as good, seamless, pleasant, and friendly, with representatives responding to concerns in a timely manner. Many people appreciate the ease of the user experience, including the website and the quick approval process for prescriptions. However, some people mentioned dissatisfaction with the product, stating it did not work for them or caused side effects like high blood pressure. A few other people also felt that some doctors were in a hurry, not very nice, or did not adequately answer their questions, leading to concerns about the qualifications of those prescribing the drug.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

Service

Clients share positive opinions on service, frequently describing it as professional, helpful, and friendly.... See more

Product

Customers had ambiguous experiences with the product, with many expressing excitement and satisfaction.... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and uncomplicated.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Rated 5 out of 5 stars

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more

Rated 5 out of 5 stars

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my or... See more

Rated 5 out of 5 stars

I really liked the Nurse Practitioner that I spoke with. We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.


Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not effective for me at all

Unfortunately, Contrave did not work at all for me. I did not experience the nausea, which seems to be a common side effect, but I did find myself so fatigued that it began to affect my life severely. I have never been able to nap, but find myself struggling to stay awake and sleeping for hours during the day.

9 June 2025
Unprompted review
Rated 4 out of 5 stars

The telecall lasted like 3 minutes

Great customer service, you can text with an actual person not a bot.
Great response time!

1 June 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Michelle, thanks for taking the time to share your feedback. We’re sorry your visit felt rushed and that you didn’t get clear instructions—that’s not the experience we aim for.

We’re glad our Patient Support team has been helpful, and they’re happy to walk you through how to take Contrave if needed. Wishing you the best on your health journey, and please don't hesitate to reach out if there's anything we can do to help.

Rated 5 out of 5 stars

Quick & easy!!

I appreciate the rapid response in regards to my application & the nurse practitioner filling my prescription!

30 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks so much for your kind words! We’re happy to hear you had a quick experience and that the nurse practitioner was able to help. If you need anything else, just let us know!

Rated 5 out of 5 stars

NP Ousley was great

NP Ousley was great! She actually listened to my answers to her questions and gave me an opportunity to ask questions. Very comfortable, professional, and complete visit!

28 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks for sharing your experience, Valarie! We’re glad the NP made you feel comfortable and heard. It’s great to know you had a thorough and professional visit!

Rated 5 out of 5 stars

Very informative and quick to fill…

Very informative and quick to fill prescriptions! I just did my first refill and it was approved in minutes!

When I first started it did take awhile for them to fill my prescription but my regular doctor had already wrote me a prescription and set it to the pharmacy for me.

14 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks for the great feedback, Kelsey! We’re happy to hear your refill was quick and that you found the process informative. We appreciate your patience when you first started, and we’re glad things are running smoothly now!

Rated 1 out of 5 stars

U took my money and approved me for…

U took my money and approved me for this when I didn't even have the appointment.My service got cut off and that was it.And then you took the money off my card very wrong of you

12 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Heather, we're sorry to hear this and want to help clear things up. What you described isn’t how our process typically works, so it may have been a misunderstanding.

If you're still having trouble or have questions about your appointment or payment, our support team would be happy to take a look. Please email service@getcontrave.com or give us a call at (855) 288-8428. Thanks again for reaching out.

Rated 4 out of 5 stars

The process was easy but a bit slow

The process was easy but a bit slow. It took over a week for my review to be approved.

10 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks for the review! We're glad the process was easy, and we appreciate your patience with the timing. We're always working to speed things up and make the experience even smoother.

Rated 4 out of 5 stars

Short timely and factual

Short timely and factual. The Dr answered all my questions.

8 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks for the kind words, Jim! We're glad you got your questions answered and everything was handled promptly. Let us know if there's anything we can do to make your experience even better next time.

Rated 5 out of 5 stars

Easy to request and easy appointment

Easy to request and easy appointment. The doctor appointment was easy. She was thorough and listened and answered my questions thoroughly.

8 May 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks for the lovely review, Christine! We’re glad your appointment was easy and that the doctor took the time to listen and answer all your questions.

Rated 5 out of 5 stars

NP Greenbush is the best!

Nurse practitioner was very thorough and and answered all of my questions concerns. I felt very comfortable and left the call fully understanding everything.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

First Doctor Visit To Receive Contrave

Spoke with Dr. Umashankar Subramaniam by phone. He was helpful and thanked me for filling out my medical information. The Doctor said he has approved my prescription and asked if I had any high blood pressure or other medical issues that may cause adverse effects while taking Contrave.

3 May 2025
Unprompted review

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