Getcustomneonsigns Reviews 181

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am extremely satisfied with my custom neon light! It is exceptional, and looks exactly like I thought it would! Thank you so much!

Rated 5 out of 5 stars

I have purchased a sign here before and get compliments on it all of the time. I decided it is time to transition from a 2D painted sign to an eye catching neon sign for the front of my restaurant. I... See more

Rated 5 out of 5 stars

While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... See more

Rated 5 out of 5 stars

Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... See more

Company details

Written by the company

Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

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Rated 5 out of 5 stars

Great quality, positive experience!

As the owner of Franklin House Boutique Hotel (in Cowan, TN) I could not be happier with the quality and appearance of my specialty signs. People are already noticing and asking so we will give them your contact info. The staff at Getcustomneonsigns worked diligently to execute a positive experience for me in every way as a customer.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

All I can say is a HUGE "THANK YOU"

All I can say is a HUGE "THANK YOU"! We requested a last-minute custom sign of our logo to be made for our holiday party. Not only did they meet our crazy tight deadline but they were incredibly helpful and responsive during the entire ordering process.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

My sign was exactly what I asked for

My sign was exactly what I asked for. The company communicated with me every step of the way. If I had any questions they were quick to provide information. the quality of the sign is great and I love that they provide a very good battery operated option. I would purchase again and recommend them to anyone looking for a customized neon sign.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic product, fantastic vendor, fantastic experience.

The custom design process had quick feedback from the vendor. The LED neon sign is a much more reliable and friendly product the traditional neon signs. The sign is so incredibly bright, I had to turn down the brightness using the remote that came with it. Fantastic vendor, fantastic product, fantastic experience.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Insanely fast shipping, looks great!

Was so surprised on how fast our sign came, we needed it urgently and it got to us in Tennessee in one week! Worked out so great at our influencer workout event, everyone loved it and was the main area for pictures!

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Get custom signs is the best

Ordering from Thai incredible company literally saved my life! As a designer I need things done fast! Get custom signs did just that! From the personalized texts to make sure I got exactly what I wanted, to quick responses and even faster turn around times! 10/10 experience and I would order from here again!

27 October 2022
Unprompted review
Rated 5 out of 5 stars

For a second there, i was worried

After purchasing my sign i immediately became wary that I'd made a terrible error in judgement when I saw the shipping information that it was coming from China. Found myself on this review page, and the only reviews at the time were that it's a scam. Went back to the website and came across several typos, and a blog posts section that had over 10+ posts all made in the same day. I panicked for 6 days and then I got it in the mail. Exactly what I ordered. In working order. With all the equipment promised. And a week ago, they followed up with me to check that everything is in working order.

We've gotten compliment after compliment about it, and I'm having trouble reconciling the quality of the site with the quality of the product. Some companies truly just don't have great websites.i can't say it's not a scam because I can't speak to other people's experiences. But for me, everything went down legitimately. If you're on the Western hemisphere, you're gonna get responses later at night. Make sure to respond then because that's when they're actively in business hours. Maybe that will make the difference.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Impressive customer service & quality of product

I have bought several large signs from this company. My second sign was not functioning properly & the quickly sent a replacement. This sign suddenly lost function in a few letters. I was super thrilled they honored their warranty. I have full confidence in this company and will buy more as I need. The quality is gorgeous.

30 September 2022
Unprompted review

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