Getfitcherries Reviews 1,761

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,286 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, finding them comfortable and well-made, with many noting that the bras provide an excellent fit and shape. The customer service is frequently highlighted as exceptional, with staff being helpful, responsive, and quick to resolve issues, making the overall experience very positive for many. However, some people experienced issues with order delivery, including lost packages and delays, and a few were dissatisfied with the customer service response to these problems, citing a lack of communication and unresolved complaints. Additionally, a minority of customers found that some product styles did not fit as expected or had quality issues, such as a broken zipper after minimal use.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, comfort,... See more

Quality

People report positive experiences with quality, with many reviewers praising the good material and comfort... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really comfortable and nice quality. Followed the fitting guide and ordered 5. One particular style didn't quite fit right, but the others were perfect. Contacted customer services who arranged for a... See more

Company replied

Rated 4 out of 5 stars

The bras are of very high quality and create a beautiful shape. Not all of the styles fit me exactly the way I wanted, but after I reached out, they sent me the bras that suited me better. In addition... See more

Company replied

Rated 4 out of 5 stars

Ordered 5 bras in 2 styles, office elegance is very comfy and fits well. Anytime seamless bra is a different story. Clasp is in the front and the cups move along the clasps making the bra wonky. Also... See more

Company replied

Rated 4 out of 5 stars

Office elegance bra fits me perfectly, gives a nice lift and the wide band sits smoothly on the sides - this bra deserves 5 stars. Date night lace is not as flattering for me, so that's why I take one... See more

Company replied


Company details

  1. Lingerie shop
  2. Lingerie manufacturer
  3. Swimwear shop
  4. Underwear shop

Written by the company

Feeling confident shouldn’t be complicated. At Cherries, we design bras specifically for smaller busts, focusing on fit, comfort, and natural lift. No gaps, no awkward padding, no compromises. Just thoughtfully designed bras that work with your body and feel good all day long. So you can get dressed with confidence, move freely, and feel like yourself every single day. Confidence starts underneath — experience it with Cherries.


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No history of asking for reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

EXCELLENT SERVICE

Great experience with returns/exchanges. When I requested an EXCHANGE they offered a full REPLACEMENT of my order and no extra cost to me! Extremely satisfied with Cherries so far. Excellent customer service experience.

13 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for your amazing feedback! We’re truly delighted to hear that you had such a positive experience with our returns and exchange process.

We always strive to make things as smooth and stress-free as possible for our customers, so we’re very happy to know that the replacement solution and support from our team met your expectations. Providing excellent customer service is one of our highest priorities, and your kind words genuinely mean a lot to us.

We truly appreciate you taking the time to share your experience, and we will certainly take your feedback as motivation to continue improving both our products and services even further. Thank you again for your trust and support — we’re so happy to have you as part of the Cherries community!

Best regards,
Team Cherries 🍒

Rated 1 out of 5 stars

Very poor customer service

I ordered 5 bras on 16/04/26 and they arrived on 05/05/26. I was truly excited but unfortunately 4 of the bras didn't fit. But I did really love the 5th bra so I contacted Getfitcherries on the same day to request an exchange of the bras so I could have 4 more of the ones I really liked. After a few confusing emails they advised I could not do an exchange but could apply for a return and refund of the bras I did not want. My return was subsequently turned down and I complained again. On 12/05/26 I received the following email
Your return request with reference RE-****-***? for order #****** has been approved.
The items do not need to be returned to us. We can process the return for you without a return shipment.
You will receive a message from us once the return has been processed further.

View return
Why do I not need to return the items?
Returns have a relatively large impact on the environment.
At Fitcherries we think sustainability is an important issue, which is why we examine for each return whether it is ecologically responsible to return it.

Best regards,
Fitcherries

I was delighted with this outcome and was going to order the bras I wanted when I received the refund. However on accessing the link it was a different story - they wanted me to return the bras to the Netherlands (I am in the UK). Aswell as paying the postage I would have to pay the customs fees. I have queried why they have given me contrary advise but they are insisting on a return to the Netherlands now.
I have now read other reviews where returned items have not been received.
It is really hard work dealing with this company and I really regret having sent in my order.

15 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration caused regarding your return request and the conflicting information you received. We completely understand how disappointing this situation must feel, especially after initially being informed that a return shipment would not be necessary.

We truly appreciate your patience throughout this process and we’re very sorry for any inconvenience caused by the communication and return instructions. Your feedback is extremely important to us, and we will absolutely take this into consideration as we continue improving our customer experience, communication, and return process.

To assist you further and review your case properly, please contact our support team directly at and kindly provide your order number along with the details of your concern. Our team will look into this for you and do their best to help resolve the matter as smoothly as possible.

Thank you again for bringing this to our attention and for giving us the opportunity to assist you further.

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

I haven't worn bras for years because they just don't fit properly!

I haven't worn bras for years for the simple reason they never fit...sticking to sports tops or bralets.. I was sceptical when I found this site...but I am so glad I did...the bras are so thoughtfully designed for a small bust I absolutely love them!...the customer service is also on point...I ordered 5 bras but 2 styles wernt quite right... They sorted and solved the issue within days...I'm just waiting for my replacements for those two but so far using cherries has been an amazing experience from the start!

8 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for sharing your experience with us! We’re truly delighted to hear that you took a chance on us and are enjoying the bras, especially after not having much success with fit in the past. It means a lot to know that our designs for smaller busts are working well for you and making you feel comfortable and confident.

We’re also very happy to hear that our customer service team was able to support you quickly and resolve the issue with the styles that weren’t quite right. Ensuring a smooth and supportive experience for our customers is always our priority, and your kind words are incredibly appreciated.

We’re glad to know you’re currently waiting for your replacements and that your overall experience with Cherries has been so positive so far. Your feedback is extremely valuable to us, and we will continue using it to improve our products, fit consistency, and overall service experience even further.

Thank you again for your trust and support — we’re so happy to have you as part of the Cherries community!

Best regards,
Team Cherries 🍒

Rated 4 out of 5 stars

Great bras

Really excited to try these bras as lingerie shopping has never been anything I’ve looked forward to! My favourite is the 24/7 push up bra which is so comfortable and a great fit.
The customer service was very helpful in arranging a replacement for the bras which didn’t fit and I would definitely buy from them again. Postage is a little slower than expected as I hadn’t realised that they were based on the Netherlands but customer service kept me updated throughout.

15 May 2026
Unprompted review
Getfitcherries logo

Reply from Getfitcherries

Thank you so much for sharing your experience with us! We’re truly happy to hear that you’re enjoying your 24/7 push-up bra and that it feels both comfortable and a great fit for you. It’s especially wonderful to know that your lingerie shopping experience has become something more positive and enjoyable.

We’re also very glad that our customer service team was able to assist you with arranging a replacement for the items that didn’t fit and kept you updated throughout the process. Providing clear communication and helpful support is very important to us, so your kind feedback truly means a lot.

We appreciate your note regarding the delivery time as well. As we continue to grow, feedback like yours helps us better manage expectations and improve clarity around shipping times and locations so customers feel well-informed from the start. We will absolutely take this into consideration moving forward.

Thank you again for your trust and support — we’re so happy to hear you would shop with us again, and we look forward to serving you in the future!

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE AND PRODUCTS

I placed my first order and was so excited to try my bras on! I unfortunately needed a bigger size but my experience with customer service is what totally made me fall in love with this brand. I got a quick response and they offered to replace for the correct size after doing a questionnaire to figure out my perfect fit!! Product was great, but customer service was even better!!

7 May 2026
Unprompted review
Getfitcherries logo

Reply from Getfitcherries

Thank you so much for your kind words and for sharing your experience with us! We’re so happy to hear that our team was able to help you find a better fit and make the process smooth and comfortable for you.

Your feedback truly means a lot to us, and we will take this as motivation to continue improving both our products and customer service experience. We always want our customers to feel supported, confident, and happy with every order.

We sincerely appreciate your trust and support for our brand, and we’re so glad to have you as part of the Cherries community! 🍒

Rated 5 out of 5 stars

I was so happy to finally find bras that fit!

I was so happy to finally find bras that fit my smaller size. I've tried a few different brands before, but the GetFitCherries have been the best. I was able to get an exchange for a bra that was too small. My experience with customer service was very positive. They responded quickly to my questions and issue.

11 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for taking the time to share your experience with us! We’re truly happy to hear that you finally found bras that fit you comfortably and that our products stood out compared to other brands you’ve tried.

We’re also glad our customer service team was able to assist you quickly with your exchange and provide a positive experience throughout the process. Your feedback means a lot to us, and we will definitely take this as encouragement to continue improving both our products and support for all of our customers.

Thank you again for your trust, support, and for being part of the Cherries community 🍒

Rated 5 out of 5 stars

I was a bit nervous ordering bras…

I was a bit nervous ordering bras online as I often have trouble finding a bra that fits in stores, but was recommended to try cherries for their smaller band sizes and I am super impressed! I ordered a 3 pack, 2 of which I love with my favorite being the date night. I am so excited to order more to replace all the ill fitting bras I have been dealing with for years! I saw a couple people complain about shipping time, but I am in the US and I know they are overseas and I got my bras in about a week so I have no complaints!

1 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for sharing your wonderful experience with us! We completely understand how challenging it can be to find the perfect bra fit, especially when shopping online, so we’re truly happy to hear that you decided to give Cherries a try and ended up loving your bras.

We’re especially glad that the Date Night bra became your favorite and that you found styles that finally fit comfortably after years of dealing with ill-fitting bras. Hearing this truly means a lot to our team.

We also sincerely appreciate your understanding regarding shipping times and are happy to know your order arrived smoothly within a week. Your feedback is incredibly valuable to us, and we will continue using it to improve both our products and overall customer experience even further.

Thank you again for your trust and support. We can’t wait to have you shop with us again soon! 🍒

Rated 5 out of 5 stars

Excellent customer service

This company, Cherries, is TOP NOTCH in customer service!! I had a minor issue with fit on my 1st order and asked to exchange. They responded to my email within 24 hours. I had to fill out a quick return/exchange form, sent it back to them along with what I wanted to exchange for, and again had a response back within 24 hours and they have/had already started the process of sending me the exchange item, and then told me to keep the original item to pass along for someone else to enjoy.
It was the cut of the cup shape that didn't keep my mature, loose skin breast's from spilling out the middle.
I can't wait to recieve my new item and then purchase more. The original item is beautiful and soft.

30 April 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We’re truly happy to hear that our customer service team was able to assist you quickly and make the exchange process smooth and stress-free for you.

We completely understand how important comfort and fit are, and we truly appreciate you sharing your honest feedback regarding the cup shape and fit experience. Feedback like yours helps us continue improving our products to better support different body types and needs.

We’re also so glad to hear that you still loved the softness and beauty of the original item, and we sincerely hope your replacement will be an even better fit for you. Your support, patience, and understanding mean so much to our team.

Thank you again for trusting Cherries, and we can’t wait to have you shop with us again soon! 🍒

Rated 5 out of 5 stars

Cherries is wonderful

Cherries is wonderful! They were efficient with responding to emails, and consistent with sizing. My questions about the product were answered effectively and efficiently. 10/10 recommend.

14 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for your amazing feedback and recommendation! We’re truly delighted to hear that you had a wonderful experience with Cherries and that our team was able to assist you efficiently with your questions and sizing concerns.

Providing responsive customer support and consistent product quality is very important to us, so your kind words mean a lot to our entire team. We will also take your feedback as motivation to continue improving and delivering the best possible experience for all of our customers.

Thank you again for your trust, support, and recommendation. We’re so happy to have you as part of the Cherries community 🍒

Rated 5 out of 5 stars

I love my new Cherries bras

I love my new Cherries bras. Finally a bra that fits smaller busts. No gaps. No sliding. Fits well and stays put. Had a small problem with an underwire coming out. I notified the company and got a very quick response. They were apologetic and acted immediately to correct the matter. Going to order more bras.

4 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for sharing your experience with us! We’re really happy to hear that your Cherries bras fit you comfortably and provide the support you were looking for, especially with no gaps or slipping.

We’re also sorry to hear about the issue with the underwire, but we’re glad our team was able to respond quickly and resolve it for you. Providing prompt and helpful support is very important to us, and your feedback reassures us that we’re on the right track while also helping us identify areas where we can improve product durability.

We truly appreciate your trust in us and are so excited to hear that you’re planning to order more. Thank you again for your support and for being part of the Cherries community 🍒

Rated 5 out of 5 stars

Really lovely product

Really lovely product, great fit and excellent customer service :) *****

11 May 2026
Unprompted review
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Reply from Getfitcherries

We’re delighted to hear that you loved the product, enjoyed the fit, and had a great experience with our customer service team. Providing comfortable, flattering products along with excellent support is always our goal.

Your kind words truly mean a lot to us, and we will absolutely take your feedback as motivation to continue improving both our products and overall customer experience even further.

Thank you again for your support and for choosing Cherries 🍒

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

Best bras I have ordered

Best bras I have ordered. They are super comfy and they fit really nice. They give you a push up affect without being big and bulky padding.
I ordered one bra in the wrong size and the customer service was so helpful and got my ordered sorted so quickly.

Will be ordering more bars from cherries.

13 May 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for your wonderful feedback and support 💖

We’re thrilled to hear that you’re loving your Cherries bras and that you found them comfortable, flattering, and lightweight while still providing the perfect push-up effect. Creating bras that enhance confidence without uncomfortable bulky padding is exactly what we aim for.

We’re also very happy to know that our customer support team was able to quickly assist you with your sizing concern and help get everything sorted smoothly. Providing fast and helpful service is always one of our top priorities.

Your kind words truly mean a lot to us, and we will absolutely take your feedback as motivation to continue improving both our products and customer experience even further.

We can’t wait to have you shop with us again soon! Thank you for being part of the Cherries community 🍒

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

I ordered a few bras

I ordered a few bras, was very pleased with them. I was having a hard time finding the right fit. Great customer service. I had to exchange some of them for a different size, which they were more than happy to help with.

25 April 2026
Unprompted review
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Reply from Getfitcherries

Thank you so much for taking the time to share your experience with Cherries 🍒

We’re so happy to hear that you were pleased with your bras and that you were able to find a better fit with our help. We understand how challenging it can sometimes be to find the perfect size, so it means a lot to know that our products and customer service met your expectations.

We’re also glad our support team could assist you smoothly with your exchange request. Providing helpful, understanding, and efficient service is always one of our top priorities.

Your feedback truly means so much to us, and we will absolutely take this as motivation to continue improving both our products and overall customer experience even further.

Thank you again for your support and for choosing Cherries 💖

Best regards,
Team Cherries 🍒

Rated 4 out of 5 stars

Great customer service

The first set of bras I received (date night) were too small, I did not want a refund but asked for an exchange which was quickly sorted by the customer care team who sent out a new set after helping me get the correct size. Impressed with the customer services and how they responded and helped so quick. I am awaiting my new set however I am sure these will be great. The set I originally had was great quality and looked lovely

12 May 2026
Unprompted review
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Reply from Getfitcherries

We’re very happy to hear that our customer care team was able to quickly assist you with your exchange and help you find a better fitting size. We understand how important comfort and fit are, so we always strive to make the process as smooth and supportive as possible for our customers.

It’s also wonderful to know that you loved the quality and design of the original Date Night set. We truly appreciate your patience while waiting for your replacement set, and we’re confident you’ll love the new fit even more.

Your kind words about our customer service genuinely mean a lot to us, and we will absolutely take your feedback as motivation to continue improving both our products and overall customer experience even further.

Thank you again for your support and for choosing Cherries 💖

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

Great customer service and quick delivery

The size I ordered didn’t fit, but I got help from the customer service and they posted me a better size. Delivery was quick and the whole process went smoothly. The bra I ordered for my daughter fitted well for her. I think I’ll try the swimsuit now that I know which size is good for me.

8 May 2026
Unprompted review
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Reply from Getfitcherries

We’re very happy to hear that our customer service team was able to assist you in finding a better fitting size and that the exchange process went smoothly for you. Providing quick support and making the experience as easy and comfortable as possible for our customers is always one of our top priorities.

It’s also wonderful to know that the bra you ordered for your daughter fit her well. Hearing that our products help customers feel more confident and comfortable truly means so much to us.

We’re excited that you’re considering trying our swimwear collection as well, now that you’ve found your perfect size. We hope you’ll love it just as much!

Thank you again for your kind feedback and support. We will absolutely take this as motivation to continue improving both our products and customer experience even further.

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

Amazing products fit amazingly and…

Amazing products fit amazingly and makes me feel so confident! The customer service is exceptional and couldn't recommend them enough!! The quality is much better than I thought especially for the value.

13 May 2026
Unprompted review
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Reply from Getfitcherries

We’re absolutely delighted to hear that you’re loving our products and that they make you feel confident and comfortable. Helping our customers feel their best is always our goal, so your kind words truly mean a lot to us.

We’re also very happy to know that you had a great experience with our customer service team and that the quality of the products exceeded your expectations. We always strive to provide beautiful, high-quality pieces at great value, so it’s incredibly rewarding to hear feedback like yours.

Thank you as well for your recommendation and continued support. We will certainly take your feedback as motivation to continue improving both our products and overall customer experience even further.

Best regards,
Team Cherries 🍒

Rated 4 out of 5 stars

Great customer service

All the items I ordered were of great quality, but sadly didn’t fit. It also took a while for my order to arrive. Fortunately, the Customer service was quick to respond and offered me to keep the items and sent me a replacement free of charge. All in all it was a great experience and I will definitely order again.

13 May 2026
Unprompted review
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Reply from Getfitcherries

We’re very happy to hear that you were pleased with the quality of your items and that our customer service team was able to quickly assist you with a suitable solution. We always want our customers to feel supported, especially when it comes to finding the right fit.

We also appreciate your patience regarding the delivery timeframe and truly value your honest feedback. We will absolutely take this as an opportunity to continue improving both our shipping process and overall customer experience.

It means so much to us that despite the initial inconvenience, you still had a positive experience and would consider ordering from us again. Your support and understanding are genuinely appreciated.

Thank you again for your trust in Cherries 💖
Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

Excellent customer service

I ordered the wrong bra size by not measuring correctly. The team at Cherries took the time to go back and forth with me on the specifics of my measurements and how I want my bras to fit. Now I'm getting sent the correct size with no additional charges.

13 May 2026
Unprompted review
Getfitcherries logo

Reply from Getfitcherries

Thank you so much for taking the time to share your experience with Cherries 🍒

We’re really glad to hear that our team was able to support you in finding the correct size through a detailed and thoughtful fit consultation. We understand how important it is to get the right fit, especially when it comes to comfort and confidence, so it’s great to know that our guidance helped you in this process.

We’re also happy we could arrange a replacement at no additional cost and make the experience as smooth as possible for you. Providing helpful, patient, and personalized support is something we truly value.

Your feedback means a lot to us, and we will absolutely take this as motivation to continue improving both our sizing support and overall customer experience even further.

Thank you again for your trust in Cherries 💖

Best regards,
Team Cherries 🍒

Rated 5 out of 5 stars

i was very excited to try bras from…

i was very excited to try bras from cherries and they certainly did not disappoint! i hadn’t realized the issues i had with cup gaps with previous bras until i tried cherries bras and saw how much better they fit. the material is very soft and comfortable.
i did have to exchange two bras because i ordered different sizes to properly gauge which size would fit me best, but the process was very smooth, and the support team is very helpful and understanding.
cherries is absolutely worth it if you’re small chested and looking for a durable, comfortable, and flattering bras. i’ve already recommended it to a few friends!

13 May 2026
Unprompted review
Getfitcherries logo

Reply from Getfitcherries

Thank you so much for taking the time to share your experience with Cherries 🍒

We’re truly happy to hear that our bras provided you with a much better fit and helped eliminate the cup gap issues you experienced with previous bras. It means a lot to know that you found the material soft, comfortable, and flattering.

We also appreciate your patience during the exchange process. Our team always strives to provide smooth and understanding support, so we’re glad we could assist you in finding the right fit.

Your feedback and recommendations to your friends genuinely mean so much to us. We will certainly take your feedback as motivation to continue improving our products and customer experience even further.

Thank you again for your support and for being part of the Cherries community! 💖
Best regards,
Team Cherries 🍒

Rated 1 out of 5 stars

Scam website

I ordered a bra on 27 April
and it didn’t arrive until 8 May. Their returns policy says Returns have to be made within 14 days of ordering. It took 11 of those days for them
to send my order!

On Sunday 10 May, I used their message facility to request a return (as advised by their support) and I also took the opportunity to complain about the delivery time and the bra which didn’t fit. There was no indication of the bra size on either it or the attached labels. So how is anyone to know what size they sent?

After sending the completed form, a message said I could expect to receive a reply within 48 hours. It is now over 70 hours and I still haven’t received a reply. There is no way I can return the bra now within the specified 14 days!

This company is a scam. AVOID at all costs. I will fight tooth and nail to get my money back.

8 May 2026
Unprompted review
Getfitcherries logo

Reply from Getfitcherries

We sincerely apologize for the frustration and inconvenience you’ve experienced with your order and the delay in receiving a response from our team.

We completely understand how disappointing this situation must feel, especially regarding the delivery timeframe, sizing concerns, and the return request process. Please know that your feedback is being taken seriously, and we truly appreciate you bringing these concerns to our attention as it helps us continue improving both our service and customer experience.

To ensure your concern is properly reviewed and resolved as quickly as possible, please contact our support team directly at support@fitcherries.com and provide your order number along with the details of your concern. Our team will personally look into your case, including the return eligibility and sizing issue, and assist you further.

We sincerely appreciate your patience and the opportunity to make this right.

Best regards,
Team Cherries 🍒

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