Leah communicated with me to ensure a smooth delivery. I was worried that there might be a pay issue so I reached out. She responded within a day and reassured the process was moving smoothly. She als... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more
Company replied
I got this because my wife seriously dislikes bj. The fleshy pro saves the day! It really does suck your manhood. I expected to be somewhat disappointed but instead I was pleasantly surprised! Great... See more
Company replied
Although my experience with the "PRO" product wasn't for me, Fleshy provided great customer service. It was too late to return my product, so I asked for credit towards a different one. But that produ... See more
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Company details
Written by the company
At Fleshy, we strive to create a safe and inclusive space for individuals to explore their sexuality through the use of adult toys. Our products are designed with the highest quality materials and are rigorously tested to ensure their safety and durability. We understand that the world of adult toys can be intimidating for some, which is why we prioritize creating a welcoming and non-judgmental environment for all of our customers. Our knowledgeable staff are trained to provide expert advice and guidance on our extensive product range, ensuring that everyone can find a toy that suits their needs and desires. In addition to providing safe and enjoyable products, we also prioritize the privacy of our customers. All orders are shipped discreetly and confidentially, without any indication of the contents inside. We understand the importance of discretion when it comes to adult toys, and we are committed to ensuring our customers can shop with confidence. Our goal is to provide a diverse range of products that cater to all preferences and needs, from beginners to experienced users. Overall, Fleshy is committed to providing a safe and enjoyable experience for all of our customers. We believe that exploring one's sexuality can be a positive and empowering experience, and we are dedicated to helping individuals achieve that through the use of our high-quality and safe adult toys.
Contact info
United States
- support@getfleshy.com
- getfleshy.com
4.3
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service!
I purchased two products from Fleshy. Both stopped functioning during use, and I contacted customer service. Paris R. immediately sent out two replacements, once I showed some photos documenting the failed parts. These were not inexpensive, and I truly appreciate the fact that this company was so quick to ensure that I was satisfied. That is, unfortunately, rare these days. I'll be a repeat customer.
20 November 2024
Unprompted review
Reply from Fleshy
Hi Chris, Thank you for sharing your experience! We're so sorry you faced issues with your products. We're glad Paris R. could assist you quickly and ensure your satisfaction. Providing excellent support and standing by our products is a top priority; your kind words mean a lot. We're thrilled you'll be a repeat customer—welcome to the Fleshy family!
Fleshy Thrust is a nice addition to my…
Fleshy Thrust is a nice addition to my collection. It take some times to get used to tho.
17 November 2024
Reply from Fleshy
Hello Will, Thank you for sharing your experience! We're excited that the Fleshy Thrust has become a fantastic addition to your collection. It’s designed to provide a unique experience, and we’re confident you’ll get the hang of it in no time. If you have any questions or need tips, feel free to reach out!
Just plain boring
Item is very slow with movements. Did read the size requirements. Even so def doesnt accomidate anything past 5 inches. Wouldnt recommend this. Definately not a stroker. Design definately can be improved pretty easily. Your better off to just take matters into your own hands. Wont be any orgasms with this unless your a premature kinda guy. Cant even use it as a fk toy. Went in trash
18 November 2024
Unprompted review
Reply from Fleshy
We’re sorry to hear that the product didn’t meet your expectations. Your feedback is valuable to us, and we’ll use it to improve our designs. If you’d like to discuss this further, feel free to reach out to our support team.
Paris R
Paris R. responded very quickly to my support request and provided a resolution, thank you very much.
14 November 2024
Unprompted review
Reply from Fleshy
Hello David, Thank you for your feedback! We're happy to hear that Paris was able to assist you promptly and resolve your issue. Providing fast and effective support is our top priority, and it’s great to know we met your expectations. If you need anything else, don’t hesitate to reach out!
This came in quick and discrete
This came in quick and discrete. Had an epic night with the Fleshy Thrust!
12 November 2024
Reply from Fleshy
Hi Francis, We're glad to hear you had a great experience with the Fleshy Thrust. Thanks for your feedback, and we’re happy the quick, discreet delivery met your expectations. Here's to many more great nights ahead.
Fast shipping and great product
7 November 2024
Reply from Fleshy
Thank you for the feedback! We're thrilled to hear you had a great experience with our shipping and that you're enjoying the product. Let us know if you need anything else—we’re here to help!
Reply from Fleshy
Hello Howard, Thank you so much for your fantastic feedback! We're thrilled to hear you're enjoying our products, and nothing makes us happier than knowing we have a satisfied customer like you. If you ever need anything else, please reach out.
Easy to purchase and fast shipping
22 October 2024
Reply from Fleshy
Hello Gerard, Thank you for your feedback! We're glad to hear the purchasing process was smooth and that your order arrived quickly. If you need anything else, feel free to reach out!
My Fleshy Thrust's fine and works well
My Fleshy Thrust's fine and works well. Good toy to have when you want some alone time HAHA
8 October 2024
Reply from Fleshy
Hello Jack, Thank you for sharing your feedback! We're happy to hear that your Fleshy Thrust is working well and giving you quality alone time! It's great to know you're enjoying your purchase—hope it continues to bring you satisfaction!
As stated in many other posts
As stated in many other posts, you will not orgasim, it feels good if you just want a massage, but other than that exceedingly disappointing. Its too slow, suction is mediocre and the modes, you can tell the difference when you 1st press it but after that, its all the same. Vibration is eeehhh...would be better if faster, girlfriend tried playing with it on me and she had to keep getting me erected over and over, finallybwe just stopped using it. Not really worth the money at all. Very disappointed and since its used...cant return, however i think that policy is in place due to how many would be returned. Cleaning is a bit of a chore. Have not had electrical issues, but only used it 1x.
10 October 2024
Unprompted review
Reply from Fleshy
Thank you for sharing your honest feedback. We always aim to provide a great customer experience, so we’re sorry to hear the product didn’t meet your expectations. While it sounds like it wasn’t quite the right fit for you, we’d love the opportunity to help resolve any concerns or answer any questions you might have.
Please feel free to reach out to our customer support team, and we’ll do our best to assist you further.
JUST DIDN'T WORK
I took it out of the box charged it up and it just does not work.
I contacted the merchant to return it due to it not working. I received an email asking what's the problem. I responded to them and haven't heard from them since.
I had to enter a credit card charge dispute.
TERRIBLE CUSTOMER SERVICE!!!
26 September 2024
Unprompted review
Reply from Fleshy
Thank you for sharing your experience with us. I’m sorry to hear that the product wasn’t working as expected and that you haven’t received a timely response. We take customer service very seriously, and we want to make things right for you.
Please reach out directly to our customer support manager, Leah, at leah@getfleshy.com, and she’ll personally ensure that your issue is resolved as quickly as possible. We understand how frustrating this must be and appreciate your patience.
We’re committed to improving your experience and hope to have the opportunity to assist you further.
Companies need more people like this
Paris does an excellent job! Very professional, nice, and an all around good person. If you got a problem, she'll get It taken care of in a timely manner. Awesome!
9 October 2024
Unprompted review
Reply from Fleshy
Hi Jeremy, Thank you so much for your kind words! We’re thrilled to hear that Paris could assist you professionally and efficiently. We truly appreciate your feedback and are always here for further help!
Customer service is great!
I haven't had this good customer service for so long. I was very upset with how my Fleshy Pro worked and emailed customer service. They responded very fast and sent me a new unit for free! All I did was to prove that my unit is broken. I hope all company is like this! Keep it up Fleshy!
2 October 2024
Reply from Fleshy
Hi Sammy, Thank you so much for your fantastic feedback! We're thrilled to hear that our customer service team resolved the issue quickly and got you a replacement unit. We appreciate your kind words and will continue to provide the best service possible. If you need anything else, feel free to reach out anytime!
Leah H
Leah H. was the customer service rep that helped me. She did an amazing job! She made this super easy for me and I really appreciate that. She was polite, knowledgeable and so very helpful. I'm glad she worked on my help ticket.
3 October 2024
Unprompted review
Reply from Fleshy
Hello JP, Thank you so much for your kind words! We're thrilled that Leah made the process smooth and easy for you. We'll be sure to pass along your compliments to her. If you ever need further assistance, don’t hesitate to reach out!
Reply from Fleshy
Hello James, thanks for the awesome feedback! We're thrilled to hear that you're enjoying the experience and that it feels just right. If you ever need anything, don’t hesitate to reach out!
I have been going back and forth 13…
I have been going back and forth 13 times with Leah H. Im not sure what country she is from but I said that I needed to see if warrenty would cover getting a replacement sleeve. They wanted a recipt. I told her I bought it from Amazon. She insisted on a recipt from amazon. I said I don't have it and can't find it on Amazon site. She still refuses to do anything with out a recipt. I finally said look ill pay for it myself if you can tell me what item number to order to get a new sleeve for the fleshy pro. Still She wouldn't help me. She is in customer service. I hope her supervisor gets to see this. (A dissatisfied customer. Hech i even sent them the pictures they wanted.
Mike :-(
29 September 2024
Unprompted review
Reply from Fleshy
Hi Mike, Thank you for your feedback. As per our policy, we require proof of purchase to validate warranty claims. Since we couldn’t locate any order history under your name, we were unable to process your request. Our replacement sleeves and warranty services are exclusively available to customers who have purchased directly from us. Without a verified purchase, we cannot extend warranty coverage or provide replacement parts.
We hope you understand the need for this policy to ensure fair service for all customers.
Awesome customer service, great product
Had a little charging issue with my first unit and emailed customer service.
Paris R. was awesome, got me set up with a replacement in no time at all.
Product is good. Get one. :)
10 September 2024
Unprompted review
Reply from Fleshy
Hello Chris, Thank you for sharing your experience! We’re glad to hear that Paris quickly helped you with a replacement and that you're enjoying the product now. If you need anything else, feel free to reach out anytime.
Great customer support
Customer support was so prompt and nice. Paris in particular was brilliant getting back to me. She was prompt, understanding and had a good sense of humor. I would def recommend and use again.
11 September 2024
Unprompted review
Reply from Fleshy
Hi Shane, Thank you for your fantastic feedback! We're glad to hear that Paris provided prompt, understanding service with a good sense of humor. It’s great to know you had such a positive experience, and we genuinely appreciate your recommendation. Please feel free to reach out if you need anything else.
Leah H. is the BEST!
Leah H. in Support was wonderful to work with and did an exceptional job sending me a replacement product. Leah made the entire process hassle-free and extremely easy. Thank you, Leah, for your assistance and hard work!
9 September 2024
Unprompted review
Reply from Fleshy
Thank you so much for your kind words! We’re delighted that Leah made the replacement process smooth and hassle-free for you. Your feedback means a lot to us, and we’ll surely pass along your appreciation to Leah. Please don’t hesitate to reach out if you need further assistance.
Reply from Fleshy
Hello Art, Thanks for your review! We’re thrilled to hear you’re enjoying your Fleshy Pro and the free lube that comes with it. Please let us know if you have any other feedback or need further assistance!
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