Leah communicated with me to ensure a smooth delivery. I was worried that there might be a pay issue so I reached out. She responded within a day and reassured the process was moving smoothly. She als... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more
Company replied
I got this because my wife seriously dislikes bj. The fleshy pro saves the day! It really does suck your manhood. I expected to be somewhat disappointed but instead I was pleasantly surprised! Great... See more
Company replied
Although my experience with the "PRO" product wasn't for me, Fleshy provided great customer service. It was too late to return my product, so I asked for credit towards a different one. But that produ... See more
Company replied
Company details
Written by the company
At Fleshy, we strive to create a safe and inclusive space for individuals to explore their sexuality through the use of adult toys. Our products are designed with the highest quality materials and are rigorously tested to ensure their safety and durability. We understand that the world of adult toys can be intimidating for some, which is why we prioritize creating a welcoming and non-judgmental environment for all of our customers. Our knowledgeable staff are trained to provide expert advice and guidance on our extensive product range, ensuring that everyone can find a toy that suits their needs and desires. In addition to providing safe and enjoyable products, we also prioritize the privacy of our customers. All orders are shipped discreetly and confidentially, without any indication of the contents inside. We understand the importance of discretion when it comes to adult toys, and we are committed to ensuring our customers can shop with confidence. Our goal is to provide a diverse range of products that cater to all preferences and needs, from beginners to experienced users. Overall, Fleshy is committed to providing a safe and enjoyable experience for all of our customers. We believe that exploring one's sexuality can be a positive and empowering experience, and we are dedicated to helping individuals achieve that through the use of our high-quality and safe adult toys.
Contact info
United States
- support@getfleshy.com
- getfleshy.com
4.3
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service
Clear information and instruction, as well as good response time. Paris was my costumer service agent and everything ran smoothly. Thank you!
30 August 2024
Unprompted review
Reply from Fleshy
Hi David, thank you for your feedback! We’re glad to hear that Paris provided clear information and a quick response, making your experience a smooth and hassle-free one. If you need anything else or have any questions, feel free to reach out anytime!
Trust and professionalism.
Paris was very professional when I had a part break on the pro. With an email Paris was able to see the issue and she sent a replacement pro. Thanks and standing by customers warranty and trust.
29 August 2024
Unprompted review
Reply from Fleshy
Hello there. Thank you for your feedback! We're glad Paris could assist you promptly and professionally with the replacement. Standing by our warranty and earning your trust are top priorities for us.
Please don't hesitate to reach out if there's anything else we can do for you.
Paris was super helpful
Paris was super helpful. Best customer service I’ve ever had.
29 August 2024
Unprompted review
Reply from Fleshy
Hi David, thank you for your kind words! We're delighted that Paris provided you with the best customer service experience. We’re always here to help, so don’t hesitate to ask if you need anything else.
Paris R
Paris R. Made the replacement/exchange experience simple and easy. The way customer service should work!
22 August 2024
Unprompted review
Reply from Fleshy
Hi Anthony, thank you for your feedback! We're thrilled that the replacement/exchange process was simple and easy for you. We strive to make customer service as smooth as possible, and it’s great to know we hit the mark.
If you need anything else or have any questions, feel free to reach out.
Fast response to customer problems.
Fast response to customer problems.
Fast resolution.
6 August 2024
Unprompted review
Reply from Fleshy
Hello Art, thank you for your feedback! We're committed to providing quick responses and efficient resolutions, so it's great to hear that you had a positive experience. If you need anything else, just let us know!
Fleshy products and support deliver as promised
Fleshy products deliver as promised! Especially the Fleshy Rumble. And now I know their customer support is excellent. The customer support representative, Paris R. was quick to respond to my email, understood my issue and took quick action to resolve it. After sending photos of the issue, it was resolved within in 24 hours. So glad I chose Fleshly for my adult products!
16 August 2024
Unprompted review
Reply from Fleshy
Hello Scott, thank you so much for your great review! We're thrilled that our products were delivered as promised and that Paris could assist you quickly and efficiently. Our team strives to provide top-notch support, and we're glad your issue was resolved within 24 hours. We're happy you chose Fleshy for your adult products and look forward to serving you again!
I accidentally used my old address as…
I accidentally used my old address as the shipping address and Paris R. was very considerate when I reached out for help for the situation! The shipping time was very quick from when I first made contact and I appreciate the assistance!
14 August 2024
Unprompted review
Reply from Fleshy
Hello Joel, thank you for sharing your experience! We're so glad Paris was able to assist you with the address mix-up and that everything was handled quickly. We appreciate your kind words and are happy we could make the process smooth for you. If you need anything else, don’t hesitate to reach out!
I love my new Fleshy Pro
I love my new Fleshy Pro! It gets the job done for sure! Highly recommended.
15 August 2024
Unprompted review
Reply from Fleshy
Hello William, thank you for the awesome review! We're thrilled you're loving your new Fleshy Pro, and it's working well for you. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!
Paris was amazing
Paris was amazing! She restored my faith in customer service, and that's saying something! She was very quick to respond with help when I had questions, and made sure that I got what I needed. 100/10!!!
13 August 2024
Unprompted review
Reply from Fleshy
Hi Brandon, thank you so much for your amazing review! We're thrilled to hear that Paris restored your faith in customer service. It’s wonderful to know she quickly responded and ensured you got exactly what you needed. We’re so glad we could exceed your expectations—100/10 is high praise! If you ever need anything else, don’t hesitate to reach out.
The customer support was very immediate, direct and to the point without making things very difficult or burdensome. She provided instruction on what needed to be done and what the next steps would be
The customer support was very satisfactory, and the agent (Paris) was very direct and straightforward in recommending what needed to be done to first identify my initial concern and secondly find a solution to my problem. She did not beat around the bush or send me on a wild goose chase. The response and turnaround time were excellent as within a day my issue was confirmed and immediate efforts were made to correct my issue with a replacement of the defective product.
11 August 2024
Unprompted review
Reply from Fleshy
Hi Owen, thank you for sharing your experience! We're glad that Paris provided clear, direct, and efficient support. It’s great to know that she helped quickly identify the issue and worked to resolve it without any hassle. We strive to make the process as smooth as possible, and we're happy that you were satisfied with the quick turnaround time and resolution. If you need any further assistance, don't hesitate to reach out!
Paris is a great customer relations…
Paris is a great customer relations person! Empathetic and a problem solver. Highly recommended.
12 August 2024
Unprompted review
Reply from Fleshy
Hello there, thank you for your wonderful review! We're so glad that Paris provided you with empathetic and effective support. She truly is a great problem solver, and we appreciate your recommendation. If you need anything else, don't hesitate to reach out!
This is a stand up company and the…
This is a stand up company and the support people like Paris is what makes it a stand up company. Blazingly fast amd supportive responses for the issues I had make the issues almost irrelevant. Top notch support is.getting harder to find these days. Please continue to lead the way for others.
12 August 2024
Unprompted review
Reply from Fleshy
Hi Mark, thank you so much for your incredible review! We're thrilled to hear that Paris and our support team positively impacted your experience. We take pride in providing top-notch support, and your kind words motivate us to keep leading the way. If you ever need anything else, we're here for you. Thanks again for your support!
Paris made my experience exceptional
Paris is what made my experience here so great to leave a 5-star review. I believe she went above and beyond, and I could not have asked for better customer service. Paris helped me achieve a fantastic outcome with the problems I had. I only wish there were more Paris out there in customer service departments. Fleshy is truly devoted to making your experience exceptional. Thanks to Paris for making my experience exceptional
1 August 2024
Unprompted review
Reply from Fleshy
Hello RJ, Thank you so much for your glowing review! We’re thrilled to hear that Paris made your experience worthy of 5 stars. She goes above and beyond to ensure our customers are satisfied, and we’re glad she helped you achieve a fantastic outcome. Your appreciation means a lot to us, and we’re proud to have Paris on our team. If you ever need anything else, don’t hesitate to reach out!
Paris was so courteous and helpful
Paris was so courteous and helpful. My support request was handled so professionally
7 August 2024
Unprompted review
Reply from Fleshy
Hello Linx, thank you for the kind words! We're glad Paris handled your support request professionally. If you need any more assistance, feel free to reach out!
Who needs a gf when you have a Fleshy…
Who needs a gf when you have a Fleshy Pro! I totally recommend this product!
30 July 2024
Reply from Fleshy
Hello Terrence, thanks for the awesome review! We're thrilled to hear you're enjoying the Fleshy Pro. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. Enjoy!
Very swift
Very swift, excellent customer service. Very accomodating! Thank you
3 August 2024
Unprompted review
Reply from Fleshy
Hello Derek, thank you for your feedback! We're delighted to hear that you received swift and excellent customer service. We always aim to be as accommodating as possible. If you need anything else, feel free to reach out. Thank you!
The customer service is impeccable
The customer service is impeccable. Will absolutely order again if im in the market again. Paris helped me and was kind and easy to deal with, she made sure to get me a replacement because my sleeve was a little messed up from shipping i think. Thank you very much for the pleasant experience!
1 August 2024
Unprompted review
Reply from Fleshy
Hi Sean, thank you for your kind words! We're thrilled to hear that you had such a pleasant experience with our customer service. Paris is indeed wonderful, and we're glad she could assist you with the replacement. We appreciate your support and look forward to serving you again. If you need anything else, just let us know!
Paris R. is a KEEPER!
Paris did a great job communicating with me in a positive and constructive manner, while doing so quickly. I loved talking with Paris and I can only hope she is getting paid what she deserves! Please consider her to be a good coach or mentor for other customer service representatives!
3 August 2024
Unprompted review
Reply from Fleshy
Hi Eric, thank you for your fantastic feedback! We're delighted to hear that Paris communicated with you in such a positive and constructive way. She is a rockstar! We appreciate your kind words and support! If you need anything else, don't hesitate to reach out.
Quality Customer Service
Paris R. Was very helpful in making my issue right. After an attempt at diagnostics they opted to send a new unit to me. I couldn't be more satisfied with the service and greatly appreciate the promptness and overall quality of the service.
1 August 2024
Unprompted review
Reply from Fleshy
Hi James, thank you for your review! We're delighted that Paris R. resolved your issue promptly and effectively. It's great to know you're satisfied with the service, and we appreciate the promptness and quality we strive to provide. If you need any further assistance, don't hesitate to reach out!
Excellent Customer Service Experience
I love the product but unfortunately it would not charge after the initial charge. I reached out to customer service and Paris R. quickly responded. She investigated my claim and resolved the issue quickly. I also appreciated the professional courtesy and thorough communication.
19 July 2024
Unprompted review
Reply from Fleshy
Hello JP, thank you for your feedback! We’re delighted that you love the Fleshy Pro. Apologies for the initial charging issue, but I'm glad Paris R. resolved it quickly for you. We strive to provide excellent service and clear communication. If you need any further assistance, please feel free to reach out.
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