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Rated 5 out of 5 stars

This app has been a total game-changer for me. The combination of body doubling, insightful lessons, and AI suggestions has finally given me the structure I was missing. It doesn’t just help me get th... See more

Company replied

Rated 1 out of 5 stars

I’ve never heard of this app, I don’t even follow any of their social media accounts but somehow a payment of £170 was taken up my account via PayPal, I’ve messaged the company now 13 times and... See more

Rated 1 out of 5 stars

i canceled my subscription after i saw that the trial was finished have been trying to send emails to inflow for a refund and havent heard anything in about 1-2 weeks now i have sent multiple emails... See more

Company replied

Rated 5 out of 5 stars

I’ve learned much from the modules on Inflow. I’ve learned a great deal from interacting with others in the community questions. I benefit the most from the live focus rooms/co-working sessions on... See more

Company replied

Company details

  1. Wellness Programme

Written by the company

Inflow is designed by people with ADHD, for people with ADHD. We’re not a glorified pomodoro timer or calendar. We’re a science-based digital program, here to help you manage your ADHD/ADD. Do you struggle with focus? Organization? Procrastination? What about attention, hyperactivity, and anxiety? Is your calendar, planner, habit tracker, or timer still not helping you organize or get things done? Is your to do list just not cutting it? Your ADHD/ADD diagnosis doesn’t have to hold you back. Inflow can help.


Contact info

2.9

Average

TrustScore 3 out of 5

98 reviews

5-star
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Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Waiting for a refund...

Waiting for a refund...
Same as many others... I cancelled my subscription in time, but they took my money anyway... Whereas I choose the mensual subscription In case I'd forgot to cancel(49,99€), they took me the annual subscription : 189€ !

Hope they will proceed to a refund quickly.

4 June 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

We're sorry to hear about the issue with your subscription. To help us sort this out and process your refund, could you please send us the email address you used to sign up for Inflow? You can either share it via Trustpilot or drop us a line at hello@getinflow.io.

We'll look into this right away and make sure you receive your refund as soon as possible. Thanks for your patience

Rated 1 out of 5 stars

AWFUL DO NOT USE

AWFUL DO NOT USE! Had 4 appointments no-show or cancel on me in only 3 days, they also charged me twice for an initial appt (which I still haven't been able to have) and made me do the intake form twice after citing that as a reason for cancelling an appointment. There is also no one to call, and no one responds to service emails. I've never experienced such awful service.

31 May 2024
Unprompted review
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Reply from getinflow.io

EDIT: Unfortunately, we did not hear from you through Trustpilot but would still like to resolve this issue. Please contact us at clinicalops@getinflow.io so we can do this.

Hi John,

I'm really sorry to hear about your frustrating experience with our service. It's not the level of care and attention we aim to provide, and I completely understand your disappointment.
To help us investigate the situation further and make things right, we've requested some additional details from you via Trustpilot. If you could provide the information when you have a moment, we'll dive right in and work on resolving the issues you've encountered.

Rated 5 out of 5 stars

Amazing body doubling sessions

The live events (body doubling sessions called co-working and focus rooms) are amazing and have changed my life. They are more tailored to specific ADHD needs than any other virtual co-working service I've found (for example, you can come and go without scheduling in advance, it's a large group not 1:1 so no awkwardness, the facilitators have ADHD and they and peers put in relevant tips in the chat). They're a bit hidden in the app so it's unfortunate I think a lot of people trial the app but never find them. Also note that the free trial tells you that the price will be close to $200/year after, but that includes a text coaching service (which I did not personally find very helpful), but if you go into the Apple subscriptions, you can find a $96 option that gives you access to the live sessions and everything else on the app.

30 May 2024
Unprompted review
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Reply from getinflow.io

Thanks for the awesome review and for sharing your experience with our live events! It's so rewarding to hear that the body doubling sessions, co-working, and focus rooms have had such a positive impact on your life.

We really appreciate your feedback about the visibility of these events within the app. We're always looking for ways to improve, and we'll definitely consider your suggestion to make these features easier to discover.

Rated 5 out of 5 stars

Really well designed for audience with…

Really well designed for audience with ADHD that doesn’t make it just something else to try and fail to keep on top of. Really simple and useful tips and information that is genuinely helpful in day to day life.

28 May 2024
Unprompted review
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Reply from getinflow.io

Thank you for your wonderful review! We're so happy to hear that our app's design resonates with you and that the tips and information are making a positive difference in your daily life!

Rated 4 out of 5 stars

more than an app!

The information and ideas in the modules I've completed are solid, and square with other research-backed resources. There are ways to improve or expand their usefulness but I'll say those last, because I want to make sure people notice the other features, too: live body-doubling work sessions and (relatively) affordable 1:1 coaching. I am working with a coach for way less than it would usually cost, and when I remember the live sessions they are a life-saver--quiet co-working in a supportive space.

As for ideas that might improve the modules: First, I think that they are meant to be digested a little at a time, but it's naturally easy to hyperfocus and blast through the whole thing. This is fine, but there is a pre- and post-test that don't make sense to be taken on the same day or one day in. Perhaps a regular, holistic post-test could be integrated, with a notification once a week or every other week, and that way (if they are taken) a better sense of progress/regression/plateau could be had by app and user alike. For each module, it would be nice to have a time of optional accountability checks or reminders. The ideas are great but if it's one and done, they are easy to forget.

Still, overall I think that the app has a lot going for it and the people involved are doing it to serve. Oh! It looks like in the past there have been a lot of interesting webinar-style presentations, and I like that I can still watch them now, but more live sessions or webinars would be great, too. :)

23 May 2024
Unprompted review
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Reply from getinflow.io

Thank you so much for the thoughtful review! We really appreciate you taking the time to share your experience and feedback.
It's great to hear that you've found the module content valuable and that you've been utilizing the live body-doubling sessions and 1:1 coaching. We're always working to make our support as accessible and impactful as possible.

We also really appreciate your suggestions for improvement, especially around pacing and reinforcement of the concepts over time.

Thanks again for being part of the Inflow community!

Rated 1 out of 5 stars

I agree with others here that this…

I agree with others here that this seems like a scam! It was advertised that there was a 7 day free trial, and a reminder would be sent that the trial was about to be up before being charged. I used the app twice and was unimpressed. I was about to cancel (before the 7 days) and then I was charged 200 bucks! I followed the instructions to get reimbursed, which was to email them. I have emailed them twice over the past 3 days, and cancelled the subscription. No response! The app also claims that I have been on a 3 week streak of accessing their modules. I signed up a week and a few days ago and used it twice, answering maybe 6 questions! This company that claims to support people with ADHD is not what they claim to be. My next step is to fight it through my PayPal account. I’m so angry!

13 May 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

UPDATE: We have just issued you a full refund. Please allow 5 business days for this to show up in your account.

We're so sorry to hear about your frustrating experience.

First off, I want to assure you that we are not a scam. We're a legitimate company dedicated to supporting people with ADHD. That said, it's clear that we dropped the ball in your case and I sincerely apologize for that.

Regarding the charges, we do have a generous refund policy and I'd be more than happy to work with you to resolve this right away. Please email us at hello@getinflow.io with your account details so we can process your refund ASAP. Alternatively, feel free to provide your account info here via Trustpilot and we'll make sure this gets handled ASAP.

Rated 1 out of 5 stars

Bad customer service

I accidentally forgot to cancel my subscription, due to confusion surrounding my Apple Store stating I didn’t have a subscription as despite downloading the app, the subscription part is managed separately via website. Due to this I thought I was in the clear for paying any charges. They then proceeded to charge me £159. I emailed them 6 days ago and am yet to get a response despite them clearly stating they aim to reply between 24-48 hours.

I also messaged via instagram and was provided with an email that just bounced back continuously. Further direct messages are also being ignored.

Its made me feel really stressed out as this is a lot of money and they are offering 0 support with the situation. They advertise a clear ‘refund’ policy as they consider that forgetfulness is a trait of those who have ADHD, yet their wrap around support and response to such traits is not what I would expect at all. Avoid.

7 May 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

We are very sorry to hear about the confusion and frustration surrounding your Inflow subscription. At Inflow, we pride ourselves on providing excellent customer support and have a generous refund policy.

We sincerely apologize for the delayed response from our support team. This is not the level of service we aim to provide. To help resolve this right away, please reach out directly to our support team at hello@getinflow.io. They will assist you with processing your refund.

Alternatively, if you prefer, you can provide the email address you used to sign up for Inflow here (I have just requested this info from you via Trustpilot). Our team will then look into this right away and get back to you.

Again, we are deeply sorry for any stress and inconvenience this has caused you.

Rated 1 out of 5 stars

SCAM!!!! AVOID LIKE THE PLAGUE!!!

I downloaded this app for a so called “FREE 7 day trial” Bullshi%!! Even after canceling the subscription and deleting the app they charged me $200 a year later!! I even went to the App Store to the Report A Problem page and it says right there in plain sight FREE!! No other emails or subscription requests after that!! As a matter of fact NOT a single email from them EVER!! I checked through all my emails and NOTHING from them!! No confirmation, no membership charge email. NOTHING!!!!!! The only email I got was an email from Discover Card notifying me of their $200 charge. This app is so shady and unethical it should be banned IMMEDIATELY!! Who steals your money without asking and then charges you without informing you by email? Seriously!? I even tried to look up my account and it doesn’t exist because I canceled a year ago. It asked me to sign up for a new account. Called Discover immediately and reported the fraudulent charge and they will take action because this company won’t!! DO NOT DOWNLOAD THIS APP!!!!! SCAM!! SCAM!!

6 May 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

Thank you for sharing your feedback and bringing this issue to our attention. I've thoroughly investigated your concerns by reviewing our records.

Based on my findings, it seems that the refund you requested has been successfully processed on our end. However, I realize that you may not have received a confirmation or the refund itself.

If you could please take a moment to verify whether the refund has arrived in your account, I would greatly appreciate it. In the event that you haven't received the refund or if you face any additional issues, please feel free to contact me directly at nafis.khan@getinflow.io. I'll be more than happy to provide further assistance and ensure that this matter is resolved to your satisfaction.

I sincerely apologize for any inconvenience caused and want to express my gratitude for your patience and understanding as we work together to address this issue.

Rated 4 out of 5 stars

Late diagnosis, rural life, budget

I was diagnosed with ADHD at 40 and the Inflow app has been a real lifeline in helping me to both understand myself and to translate that learning into meaningful action. I live in a rural area and having a coach with the app is far more accessible and affordable than the alternatives.

27 February 2024
Unprompted review
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Reply from getinflow.io

Hi Laura, your words mean so much to us! We're thrilled that Inflow has been a lifeline for you. It's inspiring to hear how you're thriving with the support of the app and your coach. Remember, you're not alone! We have a wonderful community of individuals who understand the unique challenges of ADHD, and we're here to support you every step of the way.

Rated 5 out of 5 stars

Really improved concentration

Really great - helped me improve my concentration so much. Highly recommend

26 February 2024
Unprompted review
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Reply from getinflow.io

Hi Dominic, we are thrilled to hear that Inflow has helped you improve your concentration! Your feedback is incredibly valuable to us, as it motivates us to make Inflow even better :)

Rated 5 out of 5 stars

My most treasured app

Teaches me amazing techniques to manage things I struggle with everyday. I've noticed improvements in my daily life after using this app, little by little. I'm making appointments in time, no longer that reactive, and feel part of a wider community of people struggling with the same thing. Most of all I've learned acceptance. This is a big claim but its taught me more about my adhd than any psychologist I have gone to...

26 February 2024
Unprompted review
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Reply from getinflow.io

Hi Kelly!

We were so touched to read your review of Inflow.

It's truly inspiring to hear about the positive changes you've made, like managing appointments on time and feeling less reactive.

We strive to create resources that empower individuals to manage their challenges and live fulfilling lives. Your feedback validates our efforts and motivates us to continue improving the app!

Rated 5 out of 5 stars

10/10

They way the app is built and feels is simply perfect. I love it!

14 February 2024
Unprompted review
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Reply from getinflow.io

Hey Daniel, we're thrilled to hear that you love the way the app is built and feels. We put a lot of effort into creating a user-friendly and intuitive experience, so your feedback is truly appreciated.

Rated 5 out of 5 stars

AMAZING!!

I can't express enough how much this app has changed my life. Living with ADHD has its daily struggles, but since discovering this gem, I've felt empowered like never before. The incorporation of Behavioral Therapy techniques is nothing short of brilliant. It's evident that the developers truly understand the challenges we face and have crafted a solution that feels tailored to my needs. From the moment I open the app, I feel supported and understood. It's not just an app; it's a lifeline. Thank you from the bottom of my heart for creating something so impactful. Five stars doesn't even begin to do it justice!

16 February 2024
Unprompted review
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Reply from getinflow.io

Hey Ty,

It's so fantastic that Inflow has made such a positive difference in your life.

We put a lot of effort into incorporating effective techniques and understanding user needs, so your feedback about feeling supported and empowered is truly valuable.

We appreciate you being part of the Inflow community.

Rated 5 out of 5 stars

12/10

Knowledge, professional & prompt! I couldn’t recommend Inflow enough if you’re struggling with task management because of your add/adhd

16 January 2024
Unprompted review
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Reply from getinflow.io

Thank you Morgan! We're passionate about helping people with ADHD succeed, so it's incredibly rewarding to hear that Inflow has made a difference in your life. Thanks for sharing your experience!

Rated 5 out of 5 stars

great for people with ADHD

I’ve been using inflow for a couple years now and i continually learn more about my ADHD brain the more i use it. highly recommend!

14 February 2024
Unprompted review
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Reply from getinflow.io

Great to hear you're finding Inflow useful Abigail! Thanks for sharing your experience :)

Rated 5 out of 5 stars

Brilliant’

It’s great to have a place to go to learn more about how my head works, journal and organise my time. I especially enjoy the live coworking sessions. A great app - I find myself recommending it to others regularly!

8 February 2024
Unprompted review
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Reply from getinflow.io

Hi Grace, We're thrilled to hear Inflow is becoming your go-to for self-understanding! Knowing our live coworking sessions are helping you thrive makes us very happy.

Rated 5 out of 5 stars

I've been using inflow for over a year…

I've been using inflow for over a year now, and it has saved my mental health! I use some of the features, but not all of them. The thing I use the most BY FAR is the co-working or focus room sessions. The best way I can describe it is "Adult study hall" via zoom. There is a host that can suggest tools/coping mechanisms when you're really struggling with your ADHD, and they use the pomodoro timer method to add some structure. Literally the best tool for my ADHD I've ever used, hands down!

8 February 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

That's amazing to hear! It's truly inspiring to know that Inflow has made such a positive impact on your mental health over the past year.

Your description of the focus rooms and coworking sessions as "Adult study hall via Zoom" is spot-on!

Knowing that this specific feature resonates so deeply with you motivates us to keep improving and refining the experience. We truly appreciate you sharing your positive feedback and highlighting what works best for you.

Thank you again for your review! We're so glad Inflow has become a valuable tool in your journey.

P.S. If you have any suggestions for further improvements to the focus rooms or coworking sessions, please don't hesitate to share them directly with the hosts or contact the Inflow team at hello@getinflow.io

Rated 4 out of 5 stars

I like it

I like it! Lots of good, well-paced learning material. I like that it's thoughtfully designed for people with ADHD so it doesn't try to be addicting or anything... once you finish your day's bite size lesson it politely tells you you're done. You can learn these things via reading online, but I like that it's in an app (less distracting, more intentional) and has audio (!!). Books/audiobooks are more in depth and probably better but the chunked format of these learning modules are handy and fun. These are to the point and very practical and applicable.

My favorite thing is the access to the pomodoro coworking sessions on zoom, and there is a paid person from Inflow that runs it and fosters a very supportive environment and community and offers ADHD-informed encouragement/advice. These body doubling sessions have singlehandedly finally made me able to work from home.

4 stars because I wish the coworking sessions were daily, and I wish I did the actual courses on the apps more consistently (I think they could do some things to make that easier). I have not used the coaching. I think the subscription for the app is a bit pricey but the coworking sessions completely made it worth it for me after I finally tried it. YMMV, may or may not be your thing, but I'm into it.

8 February 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

Hi Nagisa,

Thank you for your detailed review! We appreciate your positive feedback on the learning materials, audio options, and practical applications within Inflow.

We also hear you and your desire for daily coworking sessions and are actively evaluating community needs to potentially offer more frequent sessions in the future. It's fantastic to hear how the supportive environment and ADHD-informed guidance have positively impacted your work-from-home experience and wish you continued success with this in future!

We also hear your feedback about the subscription cost and want to assure you that we try to balance the value we offer with affordability, and community-driven features like coworking contribute significantly to that value.

Rated 5 out of 5 stars

Big impact on my life!

InFlow has had an incredible impact on my life. I've gotten knowledge, skills and tools to manage my ADHD which has been wonderful!
The best part of the app though, are the focus rooms and coworking sessions. They are such positive spaces!
I get so much work done because I have the accountability and encouragement I need.
Oh, and if you try the app and accidentally forget to cancel before the trial ends, they will refund you.

2 January 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

Hi there! That's incredible to hear how Inflow has impacted your life! Knowledge, skills, and tools are key to managing ADHD, and we're thrilled to hear the app equipped you with them.

We're especially happy to hear you find the focus rooms and coworking sessions positive and productive! A supportive community is vital, and it sounds like you've found a great one within Inflow.

Thank you for sharing your experience! It can inspire others facing similar challenges.

Rated 5 out of 5 stars

I love this app

I love this app, and I am so shocked about the 1star reviews... There are different subscription options, with a text coach and without one. I have the option with the text coach, which gives me additional external accountability! They do life-changing Zoom FOCUS ROOMS and CO-WORKING sessions; who would have known that working alongside a community of neurodiverse people with wonderful hosts would be so much more helpful than struggling on my own? I am approaching my 1 year anniversary with Inflow and planning to renew - no questions asked. On this point - if you do have questions or issues, I have found the Inflow team super responsive, helpful and supportive in addressing those. There were a few bugs - a year ago, which they fixed and I have not had any real issues with the app since :)

1 February 2024
Unprompted review
getinflow.io logo

Reply from getinflow.io

Dear Irina, We love hearing about your experience with Inflow.

It's incredible to see how Inflow empowers your focus and self-compassion!

We are also thrilled to see you nearing your 1-year Inflow anniversary. That's amazing commitment :)

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