Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more
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As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was exce... See more
Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs
The delivery was quick, good updates, amazing price, everything included. Overall good experience. Only thing would be that the hooks on the shelf were bent out of shape so it wouldn't sit on the boot... See more
Company details
- #30 of 60 best companies in Music shop
Written by the company
DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.
Contact info
103 Whitehall Road, CO2 8HA, Colchester, United Kingdom
- 01206845125
- sales@getinthemix.com
- getinthemix.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Really quick to respond and get my…
Really quick to respond and get my equipment sent out and delivered,very impressed.
Frictionless Buying
Just frictionless purchasing. Great priced item delivered quickly and always aware of what stage of the process I was in.
Brilliant service first class
Great Customer service
Really happy that as soon as I ordered the items I was phoned to say some of the items were not in stock and did I mind waiting for them.
GREAT CUSTOMER SERVICE GOT MY ODER ON…
GREAT CUSTOMER SERVICE GOT MY ODER ON TIME 10/10
Great company
Great company, great prices, swift delivery. No problems
Highly Recommended
Great staff, great range of products and fast delivery.
Nothing is too much trouble for them.
Wow these guys are great
Wow these guys are great. I ordered 2 small speaker stands in white and they came quickly and well packaged , however a small error meant I received 1 white and 1 black one.
After a quick email to the team , I was provided with a call from the office and new white stand the very next day and a free return process to boot. Excellent customer service and one that gives me confidence to order again.
Super easy to order on their website…
Super easy to order on their website and fast delivery to and was kept up to date with the item from order to delivery.
I’ve ordered on quite a few occasions…
I’ve ordered on quite a few occasions from this company
Very quick to process and deliver,
Never had any problems with anything I’ve bought from them
Will definitely use again in future
Fast delivery on items
Fast delivery on items. had a problem with my sub i bought from them sent 2 emails but got no reply so went elsewhere for advice and sorted it. So wasnt over impressed.
Amazing company..
Amazing company... excellent service from Ryan in the store, who went above and beyond to make sure my products were delivered on time.
Also to Stephen for later checking everything was alright once delivered.
Will definitely use this store again... and again.
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