Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was exce... See more
Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs
The delivery was quick, good updates, amazing price, everything included. Overall good experience. Only thing would be that the hooks on the shelf were bent out of shape so it wouldn't sit on the boot... See more
Company details
- #30 of 60 best companies in Music shop
Written by the company
DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.
Contact info
103 Whitehall Road, CO2 8HA, Colchester, United Kingdom
- 01206845125
- sales@getinthemix.com
- getinthemix.com
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Very good service . Fast delivery and if any issues they sort it out very quickly. Highly reccomended
I made a mistake when I ordered my item…
I made a mistake when I ordered my item so I phoned and your guy was excellent. He sorted out my problem and as a result my item arrived on time and without mishap. Excellent customer service.
Excellent service
Good quality item at the right price, helpful sales team who were quickly accessed via an easy-to-locate telephone number, prompt delivery. Very pleased.
Fast efficient service
KRK S12.4
Placed my order and it literally arrived 24 hours later. The Krk s12.4 did not disappoint I’m delighted with this sub it sounds perfect and looks the business. I ordered two extra cables which the guys popped in the box with the speaker, very handy. It’s heavy! But arrive unscathed. Also was the cheapest so thank you very much.
Will be using again.
Knowledgeable and helpful staff
Top class efficient service
Gone down hill
Guy on phone didn’t seem too bothered about my needs or helping me.
Item delivered, box ripped, marks on unit, missing power lead
Excellent service
Very good service. Was the cheapest by quite a percentage and delivery was very quick. Good website and info on the products. I'll use this shop again. Very happy.
Quick delivery and looks good but…
Quick delivery and looks good but bought as a gift. Would recommend
Fast delivery and good quality product
Fast delivery and good quality product! Thanks
Great experience
Great experience. Ordered a tripod for next day delivery in the morning. They did exactly that, tripod arrived next day. Would definitely recommend based on that experience.
Great service
Order arrived quickly and in perfect condition. Also a great price Very happy with the service.
Efficient service
Efficient service, quick delivery and product as stated. Really pleased with the item and would definitely use the company again.
I was looking for another EVspeaker,and…
I was looking for another EVspeaker,and i found one with Getinthemix,the best price i could find online,and free next day delivery,thank you Getinthemix team,Tony.
B stock
I bought an item from their ‘B Stock’ list. There was nothing ‘B stock’ about this item, apart from a small rip in the packaging. The item was delivered swiftly and in great condition. I will use this firm again, and don’t be put off by the term ‘B Stock’. I believe this firm are there to look after the customer.
Thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








