Amazing customer service specially to Adam. He is a really good dealing with customer. I had issue with my equinox delivered late and damaged item as well but he managed to send me a replacement the n... See more
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As a regular Amazon user which has great customer service. I was slightly apprehensive in using another online company. However I was wrong to be. The service,product( KRK goaux 3) and price was exce... See more
Great choice and service. Good to have a local DJ store back in Colchester. I will be visiting again for any future needs
The delivery was quick, good updates, amazing price, everything included. Overall good experience. Only thing would be that the hooks on the shelf were bent out of shape so it wouldn't sit on the boot... See more
Company details
- #30 of 60 best companies in Music shop
Written by the company
DJ equipment from GetintheMix.com. We are the UK's Premier dealer for all major DJ equipment brands. Established for over 30 years, we have built our reputation on unrivaled customer service and backup. Our Show rooms, the largest in Europe, showcase all the new products that a DJ will need. Our staff has an in-depth knowledge of our DJ equipment to help you choose the right kit for your needs. GetintheMix stocks a vast selection of equipment from every well-known manufacturer, meaning that you will find virtually every product you want under one roof. Buy your DJ Equipment online or in person. Web prices are available instore.
Contact info
103 Whitehall Road, CO2 8HA, Colchester, United Kingdom
- 01206845125
- sales@getinthemix.com
- getinthemix.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent service
Excellent service. Had an issue and it was resolved quickly without a fuss.
Would highly recommend
Benchmark
These guys set the benchmark for customer service , speed of delivery and product knowledge. I have been dealing with them for the last 6 years and never had any issues only complete customer satisfaction and would highly recommend them to anyone …… Glenn Walker-Foster
All round great customer service
All round great customer service - website easy to navigate, helpful people on the other end of the phone, product arrived next day as advertised.
Great service and prices
Great service, very quick delivery and excellent prices. Highly recommended.
Excellent service ordered easily and it…
Excellent service ordered easily and it arrived in time and microphone is great
All round great service
Great products, great price, great (super fast) delivery and all round top quality.
Very happy with my purchase and will definitely shop here again. Thanks Rich
Get down to Get In The Mix!
I've been a customer of Get In The Mix for a few years now, as my local music tech store, and have recently upgraded a couple of bits of kit. The team there are genuinely helpful and really know their onions. I've been able to have a play on kit I was interested in and have ended up with a home set up I'm absolutely loving. Can't recommend them highly enough.
Great price, Good advice & Quick Dispatch
Just purchased a Model 1.4 as the price was right and I also had good email and helpful phone conversation about the mixer before purchase - as I needed more information / guidance before making the jump from a Pioneer mixer. As soon as I made the decision the purchase was quick and simple with immediate dispatch and the next day delivery was tracked and easy too. So 5* for every aspect.
Ordered and delivered real quick
Ordered and delivered real quick. Great service. Was updated along the way. Will defo use again 👍
All good
All good ! New head shell stylus great ! Only gripe is three days for Delivery! I ordered before 4pm last Thursday but got it Monday am !
A great service let down by DHL who…
A great service let down by DHL who left my parcel on the doorstep and signed for it themselves. Luckily it was still there when I got home.
Helpful telephone advice
Helpful telephone advice, efficient service and quick turnaround of order.
Great advice and speedy service
Best price out there
Best price out there, free and prompt delivery. Highly recommended.
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